Zong Exscape

Overview

Exscape is a mobile gaming platform where your playtime pays off. Discover over 120 games, compete against players worldwide, and redeem points for real rewards, including smartphones, electronics, gift cards, and more, delivered directly to your doorstep.

User Types

Guest Users

Users can access the app without creating an account. Guest users will see advertisements every 15 minutes and will not be eligible for rewards.

Freemium Users

Users can register using their email address. Freemium users will see advertisements every 30 minutes and will not have access to rewards.

Premium Users

Users can subscribe to enjoy the premium experience. Premium users will not see advertisements and can earn points by ranking among the top players each week. These points can be redeemed for rewards through the Marketplace.

Packages

Price (Inclusive of GST)

• Daily: PKR 12
• Weekly: PKR 50
• Monthly: PKR 200

Availability

This service is available to Zong prepaid customers and can be subscribed to via the My Zong App (MZA), SMS, or directly through the Exscape app.

Activation Procedure

Via SMS

Send:

• SUB EXSCPD to 7623 for Daily Subscription
• SUB EXSCPW to 7623 for Weekly Subscription
• SUB EXSCPM to 7623 for Monthly Subscription

Via App

1. Download and open the Exscape app.
2. Click Register.
3. A dialogue box will appear offering Premium or Free access.
4. Select Premium.
5. Choose Zong as the payment method.
6. Select your desired package and click Continue.
7. Enter the OTP received from Zong.
8. You will receive a successful subscription confirmation message.
9. The subscription fee will be deducted from your mobile balance.
10. Once activated, you can start playing immediately.

The service will automatically renew according to the subscribed package unless the customer unsubscribes or deletes their account.

Users can access the Settings menu to:

• Log out
• Manage Account
• Pause account

Pausing an account does not cancel the subscription.

Deactivation Procedure

Via SMS

Send UNSUB EXSCPD to 7623.

Via App

1. Open the Exscape app.
2. Click the Settings icon.
3. Open Manage Account.
4. Select Delete Account.
5. Your premium subscription will be cancelled.
6. You may continue using the service as a Guest or Freemium user.
7. A confirmation message will be sent upon successful unsubscription.

Via My Zong App (MZA)

Customers may also unsubscribe through the My Zong App.

Activation & Deactivation Time

Within 15 minutes.

URL

https://download.exscape.com/global/sl/PlayExscape

FAQs

Q: What is Exscape?

A: Exscape is a mobile game platform that brings together casual and competitive games in one app, allowing players to earn points and redeem rewards.

Q: How does Exscape work?

A: Download the app, create an account, and start playing. Every game you play earns points that can be redeemed in the Rewards Marketplace.

Q: Is Exscape free to use?

A: Yes. Exscape offers a freemium version. However, certain features and reward options are available only to premium subscribers.

Q: How do customers earn points?

A: Customers earn points by playing games, completing challenges, ranking on leaderboards, and participating in seasonal events.

Q: How can customers register for the service?

A: Customers can register by downloading the app and creating a profile. Premium membership can be activated through the app or by sending the relevant subscription keyword to 7623.

Q: How can customers redeem rewards?

A: Visit the Rewards Marketplace within the app, browse available rewards, and redeem points for selected items.

Q: How can customers unsubscribe?

A: Customers can unsubscribe by sending UNSUB EXSCPD to 7623 or by selecting Delete Account in the app's Manage Account section.