WHAT IS eSIM
eSIM is a digital SIM embedded in your phone that allows you to activate a mobile number without using a physical SIM.
eSIM REGISTRATION & ACTIVATION PROCESS
- Customer has to visit nearest Zong Customer Service Centre / Franchise to get eSIM
- eSIM can be availed by Book Your Number option or by replacing any existing Zong number with eSIM
- After BVS verification for BYN / SIM Replacement, MSISDN & ICCID will be mapped with eSIM Profile
- A physical voucher having eSIM QR code will be handed over to the customer
- Customer has to scan the QR code by following below process to downloaded eSIM
profile
- The device / mobile should be connected to internet / Wifi
- Select cellular settings from the device settings option
- Select Add Cellular Plan option under cellular settings
- Open mobile camera to scan the QR code
- Once the QR code is scanned. eSIM Profile will be downloaded on device and eSIM will be ready to use
- Make sure iPhone X, iPhone XS Max or iPhone XR is updated to iOS 12.1 and above (you can check eSIM enabled handsets in Handset Supported section below)
- Scan the QR code provided by our agent
- Go to Settings > Cellular
- Select “Add Cellular Plan” to launch the camera automatically
- Use your iPhone to scan the QR code
- Make sure your eSIM enabled Android handset is updated to latest version (you can check eSIM enabled handsets in Handset supported section below)
- Scan the QR code provided by our agent
- Go to Setting > Sim Card Manager
- Select eSIM > Add Mobile Plan to launch the camera automatically
- Use your phone to scan the QR code
- Your eSIM is ready to use
- Apple iPhone 11 (A2111)
- Apple iPhone 11 (A2221)
- Apple iPhone 11 Pro (A2160)
- Apple iPhone 11 Pro (A2215)
- Apple iPhone 11 Pro Max (A2161)
- Apple iPhone 11 Pro Max (A2218)
- Apple iPhone 12 (A2172)
- Apple iPhone 12 (A2402)
- Apple iPhone 12 (A2403)
- Apple iPhone 12 Pro (A2341)
- Apple iPhone 12 Pro (A2406)
- Apple iPhone 12 Pro (A2407)
- Apple iPhone 12 Pro Max (A2342)
- Apple iPhone 12 Pro Max (A2410)
- Apple iPhone 12 Pro Max (A2411)
- Apple iPhone 12 mini (A2176)
- Apple iPhone 12 mini (A2398)
- Apple iPhone 12 mini (A2399)
- Apple iPhone 13 (A2482)
- Apple iPhone 13 (A2631)
- Apple iPhone 13 (A2633)
- Apple iPhone 13 (A2635)
- Apple iPhone 13 Pro (A2483)
- Apple iPhone 13 Pro (A2636)
- Apple iPhone 13 Pro (A2638)
- Apple iPhone 13 Pro (A2640)
- Apple iPhone 13 Pro Max (A2484)
- Apple iPhone 13 Pro Max (A2641)
- Apple iPhone 13 Pro Max (A2643)
- Apple iPhone 13 Pro Max (A2645)
- Apple iPhone 13 mini (A2481)
- Apple iPhone 13 mini (A2626)
- Apple iPhone 13 mini (A2628)
- Apple iPhone 13 mini (A2630)
- Apple iPhone 14 (A2649)
- Apple iPhone 14 (A2881)
- Apple iPhone 14 (A2882)
- Apple iPhone 14 (A2883)
- Apple iPhone 14 Plus (A2632)
- Apple iPhone 14 Plus (A2885)
- Apple iPhone 14 Plus (A2886)
- Apple iPhone 14 Plus (A2887)
- Apple iPhone 14 Pro (A2650)
- Apple iPhone 14 Pro (A2889)
- Apple iPhone 14 Pro (A2890)
- Apple iPhone 14 Pro (A2891)
- Apple iPhone 14 Pro Max (A2651)
- Apple iPhone 14 Pro Max (A2893)
- Apple iPhone 14 Pro Max (A2894)
- Apple iPhone 14 Pro Max (A2895)
- Apple iPhone 15 (A2846)
- Apple iPhone 15 (A3089)
- Apple iPhone 15 (A3090)
- Apple iPhone 15 Plus (A2847)
- Apple iPhone 15 Plus (A3093)
- Apple iPhone 15 Plus (A3094)
- Apple iPhone 15 Pro (A2848)
- Apple iPhone 15 Pro (A3101)
- Apple iPhone 15 Pro (A3102)
- Apple iPhone 15 Pro Max (A2849)
- Apple iPhone 15 Pro Max (A3105)
- Apple iPhone 15 Pro Max (A3106)
- Apple iPhone 16 (A3081)
- Apple iPhone 16 (A3286)
- Apple iPhone 16 (A3287)
- Apple iPhone 16 Plus (A3082)
- Apple iPhone 16 Plus (A3289)
- Apple iPhone 16 Plus (A3290)
- Apple iPhone 16 Pro (A3083)
- Apple iPhone 16 Pro (A3292)
- Apple iPhone 16 Pro (A3293)
- Apple iPhone 16 Pro Max (A3084)
- Apple iPhone 16 Pro Max (A3295)
- Apple iPhone 16 Pro Max (A3296)
- Apple iPhone 16e (A3212)
- Apple iPhone 16e (A3408)
- Apple iPhone 16e (A3409)
- Apple iPhone 17 (A3258)
- Apple iPhone 17 (A3519)
- Apple iPhone 17 (A3520)
- Apple iPhone 17 Pro (A3256)
- Apple iPhone 17 Pro (A3522)
- Apple iPhone 17 Pro (A3523)
- Apple iPhone 17 Pro Max (A3257)
- Apple iPhone 17 Pro Max (A3525)
- Apple iPhone 17 Pro Max (A3526)
- Apple iPhone 17e (A3575)
- Apple iPhone 17e (A3634)
- Apple iPhone 17e (A3635)
- Apple iPhone 18 Pro (A3472)
- Apple iPhone 18 Pro (A3713)
- Apple iPhone 18 Pro (A3714)
- Apple iPhone 18 Pro (A3715)
- Apple iPhone 18 Pro Max (A3473)
- Apple iPhone 18 Pro Max (A3716)
- Apple iPhone 18 Pro Max (A3717)
- Apple iPhone 18 Pro Max (A3718)
- Apple iPhone Air (A3260)
- Apple iPhone Air (A3516)
- Apple iPhone Air (A3517)
- Apple iPhone Air (A3518)
- Apple iPhone Duo (A3447)
- Apple iPhone Duo (A3719)
- Apple iPhone Duo (A3721)
- Apple iPhone SE (A2275)
- Apple iPhone SE (A2296)
- Apple iPhone SE (A2595)
- Apple iPhone SE (A2782)
- Apple iPhone SE (A2783)
- Apple iPhone SE (A2784)
- Apple iPhone XR (A1984)
- Apple iPhone XR (A2105)
- Apple iPhone XR (A2106)
- Apple iPhone XS (A1920)
- Apple iPhone XS (A2097)
- Apple iPhone XS (A2098)
- Apple iPhone XS MAX (A1921)
- Apple iPhone XS MAX (A2101)
- Apple iPhone XS MAX (A2102)
- G020I
- G0DZQ
- G4HCD
- G7SWN
- G82U8
- GE1GQ
- GUJ0N
- GZDQ6
- Pixel 10
- Pixel 10 Pro
- Pixel 10 Pro Fold
- Pixel 10 Pro XL
- Pixel 10a
- Pixel 11
- Pixel 11 Pro
- Pixel 11 Pro Fold
- Pixel 11 Pro XL
- Pixel 3
- Pixel 3 XL
- Pixel 3XL
- Pixel 3a
- Pixel 3a XL
- Pixel 4
- Pixel 4 XL
- Pixel 4a
- Pixel 4a (5G)
- Pixel 5
- Pixel 5a
- Pixel 6
- Pixel 6 Pro
- Pixel 6a
- Pixel 7
- Pixel 7 Pro
- Pixel 7a
- Pixel 8
- Pixel 8 Pro
- Pixel 8a
- Pixel 9
- Pixel 9 Pro
- Pixel 9 Pro Fold
- Pixel 9 Pro XL
- Pixel 9a
- Pixel Fold
- ABR-NX1
- BKQ-N49
- BRP-NX1M
- BVL-N49
- BVL-N59
- DNP-NX9
- DNY-NX9
- ELI-NX9
- ELP-NX9
- FCP-N49
- FRI-NX9
- HONOR Magic V2
- LDY-AN00
- LNA-NX1
- MBH-N49
- MTN-NX1M
- PGT-N19
- PNM-N49
- PTP-N49
- REA-NX9
- VER-N49DP
- VKJ-NX9
- VKP-NX9
- DEL-LX9
- HOP-AL00
- HOP-AL10
- HUAWEI Mate 40
- HUAWEI Mate 40 Pro
- HUAWEI Mate 40E
- HUAWEI Mate 40E Pro
- HUAWEI Pura 70 Pro
- HUAWEI Pura 80 Pro
- HUAWEI Pura 80 Ultra
- HUAWEI Pura 90s Pro Max
- PORSCHE DESIGN HUAWEI Mate 40, HUAWEI Mate 40 Pro+
- SGU-AL10
- SLA-AL00
- TET-AN00
- NOTE 60
- NOTE 60 Ultra
- NOTE Edge
- A10
- Aura24
- Aura25
- Austin22
- Avenger26
- AvengerPlus
- AvengerPlus26
- Aviator26
- Bangkok5G23
- Bogota25
- Boston24
- Cancun5G23
- Cancun5GNA24
- Cancun5GPlus23
- Canyon23
- Cusco24
- Cyprus5GIP6822
- Dallas26
- Devon5GNA23
- Equator25
- Explorer25
- Fogo5G23
- Fogo5GNA24
- Geneva5GNA23
- Horizon26
- Houston25
- Juno23
- Kansas25
- London23
- LondonNA23
- Macan24
- Malmo24
- Manaus5G23
- Manaus5GNA24
- Manila24
- Merlin26
- Milos25
- Mumbai25
- Naples26
- Nevada26
- Nice25
- Orion25
- Orlando26
- Paros24
- Penang5GNA23
- Prado25
- Starship
- Taipei24
- Terrain26
- Urus25
- Utah26
- Vegas25
- Velar24
- Venus23
- Vienna24
- Webb25
- moro g34 5G
- moto g - 2025
- moto g 5G (2022)
- moto g 5G - 2024
- moto g power - 2025
- moto g power 5G - 2024
- moto g stylus 5G - 2024
- moto g34 5G
- moto g35 5G
- moto g53 5G
- moto g53y 5G
- moto g54 5G
- moto g57
- moto g75 5G
- moto g85 5G
- moto razr 50 ultra
- motorola edge 2024
- motorola edge 40 neo
- motorola edge 50
- motorola edge 50 fusion
- motorola edge 50 ultra
- motorola razr
- motorola razr 2023
- motorola razr 2024
- motorola razr 50
- motorola razr 50 ultra
- motorola razr 50s
- A024
- A059
- A059P
- A069P
- CPH2449
- CPH2451
- CPH2551
- CPH2581
- CPH2583
- CPH2611
- CPH2645
- CPH2647
- CPH2649
- CPH2653
- CPH2655
- CPH2723
- CPH2745
- CPH2747
- CPH2749
- CPH2769
- CPH2771
- A102OP
- A103OP
- A201OP
- A301OP
- A302OP
- A303OP
- A401OP
- A402OP
- A502OP
- CPH2099
- CPH2173
- CPH2199
- CPH2247
- CPH2307
- CPH2309
- CPH2353
- CPH2437
- CPH2439
- CPH2499
- CPH2519
- CPH2523
- CPH2557
- CPH2603
- CPH2639
- CPH2651
- CPH2659
- CPH2671
- CPH2689
- CPH2695
- CPH2697
- CPH2699
- CPH2737
- CPH2739
- CPH2743
- CPH2765
- CPH2781
- CPH2791
- CPH2797
- CPH2801
- CPH2813
- CPH2825
- CPH2841
- CPH2859
- OPG04
- OPG05
- OPG06
- OPPO A6 Pro 5G
- OPPO Find N2 Flip
- OPPO Find X5
- OPPO Find X5 Pro
- OPPO Reno11 F 5G
- OPPO Reno13 F 5G
- OPPO Reno13 F 5G/OPPO Reno13 FS 5G
- OPPO Reno14 5G
- OPPO Reno14 Pro 5G
- OPPO Reno6 Pro 5G
- PMA110
- PMA120
- Rakuten 5G2
- Rakuten BIG
- Rakuten Hand
- Rakuten Hand5G
- Rakuten mini
- RMX2189
- RMX3943
- RMX5051
- RMX5054
- RMX5056
- RMX5070
- RMX5079
- RMX5120
- RMX5210
- B0
- B8
- DM1
- DM2
- DM3
- GALAXY FOLD
- Galaxy A16 5G
- Galaxy A17 5G
- Galaxy A23e
- Galaxy A25 5G
- Galaxy A26 5g
- Galaxy A27 5G
- Galaxy A35 5G
- Galaxy A36 5g
- Galaxy A37 5G
- Galaxy A54 5g
- Galaxy A55 5g
- Galaxy A56 5g
- Galaxy A57 5g
- Galaxy F35 5G
- Galaxy Flip4
- Galaxy Flip5
- Galaxy Foldable
- Galaxy M15 5g
- Galaxy M35 5G
- Galaxy Note 20 Ultra 5G
- Galaxy Note20
- Galaxy Note20 5G
- Galaxy Note20 Ultra
- Galaxy Note20 Ultra 5G
- Galaxy Note20+
- Galaxy S11
- Galaxy S20
- Galaxy S20 5G
- Galaxy S20 Ultra
- Galaxy S20 Ultra 5G
- Galaxy S20 Ultra LTE
- Galaxy S20+
- Galaxy S20+ 5G
- Galaxy S21
- Galaxy S21 5G
- Galaxy S21 Ultra 5G
- Galaxy S21+ 5G
- Galaxy S22
- Galaxy S22 Ultra
- Galaxy S22+
- Galaxy S23
- Galaxy S23 FE
- Galaxy S23 ULTRA
- Galaxy S23+
- Galaxy S23FE
- Galaxy S24
- Galaxy S24 FE
- Galaxy S24 ULTRA
- Galaxy S24+
- Galaxy S24FE
- Galaxy S25
- Galaxy S25 Edge
- Galaxy S25 FE
- Galaxy S25 Ultra
- Galaxy S25+
- Galaxy S26
- Galaxy S26 Edge
- Galaxy S26 FE
- Galaxy S26 Ultra
- Galaxy S26+
- Galaxy XCover6 Pro
- Galaxy XCover7
- Galaxy Xcover7 Pro
- Galaxy Z Flip
- Galaxy Z Flip 5G
- Galaxy Z Flip3 5G
- Galaxy Z Flip4
- Galaxy Z Flip4 5G
- Galaxy Z Flip5
- Galaxy Z Flip6
- Galaxy Z Flip7
- Galaxy Z Flip7 FE
- Galaxy Z Flip8
- Galaxy Z Fold2 5G
- Galaxy Z Fold2 LTE
- Galaxy Z Fold3 5G
- Galaxy Z Fold4
- Galaxy Z Fold5
- Galaxy Z Fold6
- Galaxy Z Fold7
- Galaxy Z Fold8
- Galaxy Z Fold8 Ultra
- Galaxy Z TriFold
- Gear S4 Small
- Q4
- R0
- S23 FE
- Samsung SM-R735
- Samsung SM-R735A
- Samsung SM-R765K
- Samsung SM-R765T
- V5
- A201SH
- AQUOS R7 A202SH
- AQUOS sense10 SH-M33
- AQUOS sense4 lite SH-RM15
- AQUOS sense6 SH-M19
- AQUOS sense6s SH-RM19s
- AQUOS sense6s SHG07
- AQUOS sense7 SH-M24
- AQUOS sense7 SHG10
- AQUOS sense7 plus A208SH
- AQUOS wish A103SH
- AQUOS wish SHG06
- AQUOS wish3 SH-M25
- AQUOS wish4 A403SH
- AQUOS zero6 A102SH
- AQUOS zero6 SH-RM18
- LP-02
- SH-51D
- SH-52C
- SH-52D
- SH-52E
- SH-52F
- SH-53C
- SH-53D
- SH-M29TW
- SH-M31ID
- SH-M31SG
- SH-M31TW
- SH-M32TW
- SH-R70
- SH-R80P
- SH-S70
- SH-Z60
- SHG05
- PM-1354-BV
- PM-1380-BV
- PM-1383-BV
- PM-1384-BV
- PM-1390-BV
- PM-1393-BV
- PM-1394-BV
- PM-1410-BV
- PM-1413-BV
- PM-1414-BV
- PM-1415-BV
- PM-1416-BV
- PM-1431-BV
- PM-1433-BV
- PM-1442-BV
- PM-1445-BV
- PM-1461-BV
- PM-1464-BV
- PM-1484-BV
- PM-1490-BV
- PM-1500-BV
- PM-1503-BV
- PM-1514-BV
- PM-1520-BV
- PM-1521-BV
- TECNO CAMON 50 Pro 5G
- TECNO CAMON 50 Ultra 5G
- TECNO CAMON Slim 5G
- TECNO POVA 8 5G
- TECNO POVA 8 Pro 5G
- V2502A
- X300 FE
- iQOO 15
- vivo V29
- vivo V29 Lite 5G
- vivo V29 Lite 5G,vivo Y78 5G
- vivo V40 Lite
- vivo V40 Lite 5G
- vivo V40 SE 5G
- vivo V40 SE,vivo V40 Lite,vivo V40 SE 80W
- vivo V50
- vivo V50 Lite 5G
- vivo V60
- vivo V60 Lite 5G
- vivo V70
- vivo V70 FE
- vivo X Fold5
- vivo X100 Pro
- vivo X200
- vivo X200 FE
- vivo X200 Pro
- vivo X300
- vivo X300 FE
- vivo X300 Pro
- vivo X300 Ultra
- vivo X90 Pro
- vivo Y31e 5G
- 23076RA4BR
- 24040RA98R
- 24115RA8EI
- 2510ERA8BI
- 2510ERA8BT
- A201XM
- A301XM
- A401XM
- A402XM
- A501XM
- M1901F7E
- POCO F8 Pro
- POCO F8 Ultra
- POCO F9 Ultra
- POCO M8 Pro 5G
- POCO X7
- POCO X8 Pro Max
- REDMI Note 15 Pro 5G
- REDMI Note 15 Pro+ 5G
- REDMI Note 17 Pro Max 5G
- Redmi Note 13 Pro 5G
- Redmi Note 13 Pro+ 5G
- Redmi Note 14 Pro 5G
- Redmi Note 14 Pro+ 5G
- Redmi Note7
- XIG03
- XIG04
- XIG05
- XIG07
- Xiaomi 12T Pro
- Xiaomi 12T Pro Daniel Arsham Edition
- Xiaomi 13
- Xiaomi 13 Pro
- Xiaomi 13T
- Xiaomi 13T Pro
- Xiaomi 14
- Xiaomi 14T
- Xiaomi 14T Pro
- Xiaomi 15
- Xiaomi 15 Ultra
- Xiaomi 15T
- Xiaomi 15T Pro
- Xiaomi 17
- Xiaomi 17 Ultra
- Xiaomi 17T
- Xiaomi 17T Pro
- Is Biometric verification required for getting eSIM?
- Bio metric verification will be required prior to eSIM activation.
- What if I want to change my handset, can I re-scan existing QR code?
- Yes, you can Re-Scan existing QR code if you switch your phone or your old eSIM profile is deleted.
- Can I share the eSIM QR code with anyone?
- For security reasons, please do not share the QR code with anyone.
- Do I have to get the eSIM IMEI registered by PTA?
- eSIM activates eSIM IMEI on your phone. In order to avoid blocking in DIRBS please
perform the
following steps.
- Send both IMEIs to 8484
- Send screenshots of your IMEI land IMEI 2 in an email to [email protected] for whitelisting
- lf tax is not paid, kindly pay the phone tax first to keep using eSIM
- Will my current services work if I replaced my physical SIM with the eSIM?
- Yes, all of your existing services and tariffs will exist on your new eSIM.
- Wil my eSIM on iPhone work while roaming?
- Yes, it will.
Step by Step Activation
For Your iPhone
For Your Android Phone
eSIM CHARGES
Rs. 1500-/ will be charged from customer for eSIM (at Zong Customer Service Centres)
HANDSETS SUPPORTED
Handset companies are working to make new upcoming phones eSIM enabled. In the meantime, if you have any of these phones you are in luck because it is already eSIM enabled!
