Contact Us

Zong Helplin number

Zong Helpline 310

You can call 310 from your Zong number 24/7. * You will be connected to an Interactive Voice Response (IVR) System. Rs. 2 + tax will be charged for each call connected to a Customer Services Officer.

You can access our helpline by Dialing our UAN: (051) 111-222-111
* Normal charges as per package plan would be charged.

mnp helpline number

MNP Helpline Number

Switch to Zong network now, Call MNP helpline: 0314-3334455 * Normal charges as per package plan would be charged.

sms service

310 SMS Service

For any kind of Product related information or query, type “help” and send it to 310. SMS is free of cost.

Zong’s Promotional SMS Blocking Service

To block promotional SMS Click here


Send the SMS to 9000 by following below format

“MSISDN” of the Spammer < Space > Spam Message
Digital Channels

Digital Channels

  • fcaebook
  • Email
  • Live Chat
  • Twitter
Zong Head Quaters

Zong Headquarters

CMPak Complex, Plot#47, Kuri Road, National Park Road, Chak Shahzad, Islamabad. UAN (051) 111-222-111 Fax 051 5402002

Zong Sales and Service Centers

Visit Our Services Center
Visit Our Franchises

E-Care Portal

For self-service please log on to E-Care Portal

Complaint Management

For complaint registration, Click Here