My Zong App
My Zong is your digital partner for recharges, bundles activations, Usage details, managing MBB device account, games, discounts, Loyalty Program, Bundle streaks, Z Play – Your Digital services Hub, weather, sports and Islamic updates on the finger tips and a lot more. Just log in to My Zong App and explore the best possibilities!
Account Details:
- Current Balance & Usage: Get real-time account balance or postpaid due payments and usage details for calls, data and SMS
- Multiple accounts: Link up to five Zong numbers easily to manage My Zong account at a time
- Free Resources visibility: Get remaining free resources details on a single click
Brief Usage History
- Get complete details of calls, SMS, Internet, subscribed bundles, VAS and recharge usage
- Historical usage details can be checked up to last 7 days
- Only authorized My Zong APP default user can check the complete usage details
Z Wallet
My Zong App users can now enjoy a secure and convenient digital wallet experience with Z Wallet, powered by JS Zindigi.
Core Features:
- Instant Money Transfer (Wallet-to-wallet, bank transfers, QR payments)
- Co-Branded Debit Card (for ATM withdrawals & online/offline shopping)
- Pay Bills Easily (Utilities, government fees, education, etc.)
- Recharge & Bundle Subscription (Recharge Zong number, subscribe bundles directly through wallet)
Three In One Essentials:
- Zong4U – AI-powered deals just for YOU
- MYOB – 1500+ bundle combos, your choice your rules
- Bachat Bazar – Bundles starting at lowest price
Make Your Own Bundle:
Now offering customized solution to meet your needs. Experience exclusive make your own bundle. 1500+ exclusive bundles options under Make your own bundle.
Offer/Bundles:
- Bundles information: Get complete information about latest offers/ bundles with FAQs & T&C details
- Purchase bundles: Purchase any Zong bundle including all Hybrid bundles, Data offers, SMS & Calls packages etc.
- Exclusive offers: Attractive APP exclusive bundles are also available
- Flash Sales on weekly basis where customers can get upto 50% off on top bundles
OZ AI BOT
Your AI Assistant where you can ask any query about zong services, promotions and features
OZ GPT
OZGPT is an AI product that enables users across all platforms SMS, IVR, USSD, web, app and MZA to be empowered with the power of AI.
Key Features:
- Ask Anything
- Scheduler
- Translate Your Message
- Speak Local
- Snap Up (Upload a chat screenshot - Snap Up helps you craft the message)
- Artify AI ( turn image into animate)
Discounts & Exclusive Bonus:
- Log in promotion: Enjoy free 6GB (200MB daily) dedicated offer on 1st time APP registration
- Daily rewards: Win up to 500MB daily by playing a simple attractive game. Every user can play one free game in a day and to get more rewards user can opt for 4 paid games
Recharge:
- Online Recharge:
- Use debit/credit cards (VISA/Master) to recharge any Zong number with most simplest and convenient way
- Recharge any Zong number in few steps with any “Z wallet by JS, Easy Paisa & Jazz Cash” Mobile account.
- Voucher Cards: Voucher card of all denominations are also rechargeable through APP
- Loan: Get instant loan any time for prepaid Zong numbers
- Yaari Load: Share your prepaid balance with your other Zong prepaid numbers
Online Shop:
- BYN Portal: Book any new Zong number of your own choice from our exclusive BYN portal
- 5G Handsets: Get exclusive deals with booking of Zong 5G handsets
Instant Gaming:
- Play instant games powered Enjoy free games & also subscribe to our daily & monthly bundles to play unlimited exciting instant games
- Gaming seasons and winning competitions powered by different Gaming giants like Engage, Gaming Royale & GPL etc.
Z Play:
- Games, Sports, Deals, Entertainment, Islam World, Infotainment and must more
- Applications: Install any of our amazing apps to watch movies, listen songs, watch cricket, Play games etc.
- Fit and Healthy Apps
- Different Health & insurance App like Webdoc, Oladoc, MedIQ, and exclusive discounts on Labs
- Multiple Gaming and entertainment avenues
- Zong infotainment includes current affairs, weather updates, Horoscope, Forex Rates and Sports Updates
ZONG Loyalty Program:
Loyalty Management System (LMS) is designed to reward Zong users for their regular usage and engagement through My ZONG APP. Instead of encouraging customers to spend more, LMS focuses on rewarding everyday activities like bundle subscriptions or load recharged through any medium/channel. This helps create a strong emotional connection with the brand rather than relying only on discounts.
APPs & Entertainment:
- Infotainment Magazine: Access of latest news, weather forecast, health tips, Quran recite, fashion, health and sports news etc.
- Islamic Portal: A unique platform to get Azaan timings, Quran Tafseer & translation, Ahadees (S.A.W) and much more
- Applications: Install any of our amazing apps to watch movies, listen songs, watch cricket, Play games etc.
Settings:
- Profile Settings: Select your favorite avatar, fill your profile details and get 250 Mb reward.
- Manage MBB Devices: Manage your ZONG MBB devices with ease! Simply register your child number to access all self-services
- App Language: Available in English, Urdu and Chinese
Value Added Services:
- Block unwanted calls & SMS and subscribe caller name identification, dial tunes and Missed call alerts exclusive bundles on a single click.
- Access our multiple exciting Applications i.e. Zong TV, Zong Cinema, Vidly, Koyal, Bajao, Spotify, Islamic APP etc.
- Download Tax certificate of your registered number.
Customer Care:
- Complaint Management: Customer can register complaint by following a few steps and can confirm status of the complaint.
- FAQ’s and How-to Videos: Find answers to your queries with comprehensive FAQs and How-to Videos.
- Live chat: Use live chat services for the fastest assistance by our 24/7 customer care staff
- Social Media: All social media accounts are synced in APP to check latest details
Home Page WIDGETs:
Home Page widgets for live updates on your finger tips
- Weather
- Sports
- Islamic details on the go
- Zong 5G (Maps, Handsets/ Settings/FAQs)
Widget & Notifications:
- Widget: An attractive & simplest widget in four different options are available for all android users
- Notifications: Enable your usage notifications to get usage alerts in time
Notifications:
Enable your usage notifications to get exciting updates on different promotions and partnerships
Zong Club Offer:
- A very unique offer to make a group of five members & subscribe Zong club offer for 30 days to enjoy exclusive Internet, Whatsapp, Youtube and Calls & SMS free resources. All group members can enjoy the offer resources as much as they can.
Have not logged in yet? Open the Play store, iOS App Store or Huawei APP Gallery, search My Zong to install on a single click. So, go ahead, feel free luxury of our self-services with My Zong!
Exclusive Promotions
| Exclusive Offers | Price | Details | Subscribe |
|---|---|---|---|
| 6GB on First Time App Registration | Free | 200MBs Daily for 30 days |
|
Your Personal Manager
How to Install?
For Android (Android OS 5 & Above is compatible)- Visit Android Playstore
- Search "My Zong" & install MY ZONG APP
- Copy the attached file(Click Here to Download this app)
- Copy APK in Phone/Memory card storage.
- Access APK file from Phone.
- Click the file and select Install
- Register your Zong number
- Sign In and Use the application
- Visit Apple APP Store
- Search "MY ZONG APP" & install.
- Register with your Zong number
- Sign In and Use the application
- Visit Huawei APP Gallery
- Search "My Zong" & install MY ZONG APP
- Register your Zong number
- Sign In and Use the application
Complaints Resolution
For any kind of complaints regarding My Zong App, please write us at [email protected]
FAQ
- What will be the procedure to sign up the application?
- Enter your number without zero e.g. 31XXXXXXXX and click on register, password/PIN will be shared via SMS & system will automatically register APP in case of positive verification.
- Are there any charges of the application?
- No, application is free of cost however internet charges will apply.
- Are there any charges to check balance or free resources?
- No, it is free of cost
- Are there any charges to activate/deactivate any service?
- Yes, standard charges of the product will be charged.




