My Zong App

My Zong App is a self-service tool which can help you to manage your account, view usage details, activation of your desired packages/bundles/promo and to recharge your account.

Exclusive Promotions

Exclusive Offers	Price	Details	Subscribe
4GB on First Time App Registration	Free	4GB, Validity 7days
150GB Exclusive Prepaid MBB Offer	3,500	150GB, Validity 30days

How to Register on App?

How to Subscribe a Bundle?

How to Install?

For Android (Android OS 3 & Above is compatible)

Visit Android Playstore
Search "My Zong" & install MY ZONG APP

Copy the attached file(Click Here to Download this app)
Copy APK in Phone/Memory card storage.
Access APK file from Phone.
Click the file and select Install
Register your Zong number
Sign In and Use the application

For Apple (iOS 8 & Above is compatible.)

Visit Apple APP Store
Search "MY ZONG APP" & install.
Register with your Zong number
Sign In and Use the application

Complaints Resolution

For any kind of complaints regarding My Zong App, please write us at customerservices@zong.com.pk

FAQ

What will be the procedure to sign up the application?: Enter your number without zero e.g. 31XXXXXXXX and click on register, password/PIN will be shared via SMS & system will automatically register APP in case of positive verification.
Are there any charges of the application?: No, application is free of cost however internet charges will apply.
Are there any charges to check balance or free resources?: No, it is free of cost
Are there any charges to activate/deactivate any service?: Yes, standard charges of the product will be charged.
What if I forget the password/PIN?: You can get the new password by using Get New Pin option
What will be the procedure, if I change my handset?: It is mandatory to unregister the previous account before registering on a new device