My Zong App
My Zong App is a self-service tool which can help you to manage your account, view usage details, activation of your desired packages/bundles/promo and to recharge your account.
Exclusive Promotions
Your Personal Manager
How to Install?
For Android (Android OS 3 & Above is compatible)- Visit Android Playstore
- Search "My Zong" & install MY ZONG APP
- Copy the attached file(Click Here to Download this app)
- Copy APK in Phone/Memory card storage.
- Access APK file from Phone.
- Click the file and select Install
- Register your Zong number
- Sign In and Use the application
- Visit Apple APP Store
- Search "MY ZONG APP" & install.
- Register with your Zong number
- Sign In and Use the application
Complaints Resolution
For any kind of complaints regarding My Zong App, please write us at customerservices@zong.com.pk
FAQ
- What will be the procedure to sign up the application?
- Enter your number without zero e.g. 31XXXXXXXX and click on register, password/PIN will be shared via SMS & system will automatically register APP in case of positive verification.
- Are there any charges of the application?
- No, application is free of cost however internet charges will apply.
- Are there any charges to check balance or free resources?
- No, it is free of cost
- Are there any charges to activate/deactivate any service?
- Yes, standard charges of the product will be charged.
- What if I forget the password/PIN?
- You can get the new password by using Get New Pin option
- What will be the procedure, if I change my handset?
- It is mandatory to unregister the previous account before registering on a new device