My Zong App

My Zong App is a self-service tool which can help you to manage your account, view usage details, activation of your desired packages/bundles/promo and to recharge your account.

Exclusive Download Promotion

  • Get 4GB free data upon registering your account on My Zong App.
  • This is a limited time offer valid for Prepaid and MBB subscribers only

How to Install?

Android QR Apple QR
Google Play Store Apple App Store
For Android (Android OS 3 & Above is compatible)
  • Visit Android Playstore
  • Search "My Zong" & install MY ZONG APP
OR
  • Copy the attached file(Click Here to Download this app)
  • Copy APK in Phone/Memory card storage.
  • Access APK file from Phone.
  • Click the file and select Install
  • Register your Zong number
  • Sign In and Use the application
For Apple (iOS 8 & Above is compatible.)
  • Visit Apple APP Store
  • Search "MY ZONG APP" & install.
  • Register with your Zong number
  • Sign In and Use the application

Complaints Resolution:

For any kind of complaints regarding My Zong App, please write us at customerservices@zong.com.pk

FAQ

What will be the procedure to sign up the application?
Enter your number without zero e.g. 31XXXXXXXX and click on register, password/PIN will be shared via SMS & system will automatically register APP in case of positive verification.
Are there any charges of the application?
No, application is free of cost however internet charges will apply.
Are there any charges to check balance or free resources?
No, it is free of cost
Are there any charges to activate/deactivate any service?
Yes, standard charges of the product will be charged.
What if I forget the password/PIN?
You can get the new password by using Get New Pin option
What will be the procedure, if I change my handset?
It is mandatory to unregister the previous account before registering on a new device
4GB