My Zong App

My Zong App is a self-service tool which can help you to manage your account, view usage details, activation of your desired packages/bundles/promo and to recharge your account.

Exclusive Promotions

Exclusive Offers	Price	Details
4GB on First Time App Registration	Free	4GB, Validity 7days (except 7pm to 11:59pm)
150GB Exclusive Prepaid MBB Offer	3,500	150GB, Validity 30days
Super Weekly Premium Bundle	300 Required Recharge	100 All Net Mins + 15 GB + 15 GB Youtube & Tiktok

Your Personal Manager

How to Install?

For Android (Android OS 3 & Above is compatible)

Visit Android Playstore
Search "My Zong" & install MY ZONG APP

Copy the attached file(Click Here to Download this app)
Copy APK in Phone/Memory card storage.
Access APK file from Phone.
Click the file and select Install
Register your Zong number
Sign In and Use the application

For Apple (iOS 8 & Above is compatible.)

Visit Apple APP Store
Search "MY ZONG APP" & install.
Register with your Zong number
Sign In and Use the application

Complaints Resolution

For any kind of complaints regarding My Zong App, please write us at customerservices@zong.com.pk

FAQ

What will be the procedure to sign up the application?: Enter your number without zero e.g. 31XXXXXXXX and click on register, password/PIN will be shared via SMS & system will automatically register APP in case of positive verification.
Are there any charges of the application?: No, application is free of cost however internet charges will apply.
Are there any charges to check balance or free resources?: No, it is free of cost
Are there any charges to activate/deactivate any service?: Yes, standard charges of the product will be charged.
What if I forget the password/PIN?: You can get the new password by using Get New Pin option
What will be the procedure, if I change my handset?: It is mandatory to unregister the previous account before registering on a new device