Zong Engage
ENGAGE is an eSports Tournament Platform offering Zong subscribers’ access to multiple premium and competitive games in a single and consolidated platform with daily, weekly and monthly tournaments and prizes for participants. It offers premium and user-friendly access to competitive gaming platforms that are selected based on the top gaming charts including PUBG, Free Fire, Call of Duty and many others
Rules for Games and Tournaments
- All Prepaid customers with ZONG number can subscribe to this gaming platform./li>
- All packages to this service are recursive.
- All matches must be played as scheduled unless the delay is from Engage or the admins which will be communicated with players.
- Players who are late for more than 5 minutes will be disqualified.
- Matches and score submissions will be conducted by the Moderator.
Engage Packages & Fees
| Package | Charges | Validity | Auto Renewal | (Activation/Deactivation Time) |
|---|---|---|---|---|
| Engage Daily Subscription | Rs.6+T/day | 1 day | Yes | 15 minutes |
| Engage Weekly Subscription | Rs. 40+T / Week | 7 days | Yes | 15 minutes |
| Engage Monthly Subscription | Rs.150+T/ Month | 30 Days | yes | 15 minutes |
Service Activation
| Package | SMS | USSD | OBD | Web |
|---|---|---|---|---|
| Engage Daily Subscription | Send SUB or 1 to 4263 | Dial *4263# | Call from 4263 | https://www.zongengage.com.pk |
| Engage Weekly Subscription | Send 2 to 4263 | Dial *4263# | Call from 4263 | https://www.zongengage.com.pk |
| Engage Monthly Subscription | Send 3 to 4263 | Dial *4263# | Call From 4263 | https://www.zongengage.com.pk |
Service Deactivation
| Channel | command |
|---|---|
| USSD subscription | Dial *4263# and unsubscribe |
| SMS Subscription | Send "UNSUB" to 4263 |
Coin Earning Methods:
Prize Model for Redeeming coins:
| Number of coins | Redeem (Rs) |
|---|---|
| 1,500 | 300 Rs Daraz Voucher/USD 1 |
| 3,000 | 600 Rs Daraz Voucher/USD 3 |
| 6,000 | 1500 Rs Daraz Voucher/USD 5 |
| 9,000 | 2100 Rs Daraz Voucher/USD 7 |
| 11,500 | 2700 Rs Daraz Voucher/USD 9 |
FAQs
- 1. What is engage gaming?
- ENGAGE is an eSports Tournament Platform offering Zong subscribers’ access to multiple premium and competitive games in a single and consolidated platform with daily, weekly and monthly tournaments and prizes for participants.
- 2. How can I subscribe to the service?
- Service can be subscribed via SMS by sending 1 key to 4263 for daily package/ send 2 to 4263 for weekly package/ send 3 to 4263 for monthly package. For subscription via USSD dial *4263#. To subscribe via weblink go to website https://www.zongengage.com.pk.
- 3. How can I unsubscribe from service?
- Send unsub to 4263 or dial USSD *4263# to unsubscribe.
- 4. Can I play two or more tournaments/Games at the same time or not?
- Yes
- 5. How to subscribe to tournaments?
- For any tournament subscription, click on register, enter your In Game name/Account and submit. When you have REGISTERED, you will receive a confirmation Text. On the day of your match, you will receive a notification 15 minutes before the start of the game detailing your ROOM ID and PASSWORD.
- 6. What will happen if I am late to join the tournament?
- if a tournament stars and player is late more than 5 minutes then he will be disqualified.
- 7. A user can play tournament if his status is suspended?
- if suspension, user cannot participate to tournaments and play games if his is not charged, so he will be instantly suspended until he recharges sufficient balance
- 8. What will be the time of auto renewal of subscription?
- one day for daily package, 7 days for weekly and 30 days for monthly package.
- 9. If I am winner, after how much time I will receive prize?
- within 2 working days the winners will receive prize
- 10. What will be prize for winners?
- prizes will be cash / Daraz vouchers and discounted coupons.
- 11. How can I earn coins?
- coins can be earned via daily login, welcome packages, new subscriptions, joining tournaments, special occasion gifts and inviting friends & sharing engage.
- 12. What I will get in case of coin redeeming?
- Daraz Vouchers and discounted coupons will be awarded.
- 13. What is the maximum number of coins that I can earn and redeem?
- No max limit, however coins will expire after 3 months if not used and redeemed.
- 14. What will be frequency of weekly tournaments?
- 1 Tournament per week. 2-3 rounds in the tournament. Tournament is based on a knockout system.
- 15. What are the tournaments prizes?
- Depends on Tournament and price pool, user can check the prize from the portal, tournament section.
- 16. Number of Winners for weekly and monthly tournaments are same?
- Top 10 players will get prizes for monthly and 5 gamers will get prizes in each weekly tournament.
- 17. What is capacity of players for weekly and monthly tournaments?
- Tournament capacity is 400 to 1000 players for weekly and 1000+ Players for monthly
- 18. If there is any extra charges to play tournament or customer can play any tournament with bundle price?
- No extra payment to participate to Monthly and Weekly tournament. Only Special tournament will have a specific extra fee which will be clearly mentioned upon tournament participation.
- 19. If customer will get any SMS notification for service subscription /Un-subscription?
- yes, user will receive SMS
- 20: how the customer can raise a complaint?
- customer can open a ticket via Portal support window and case will be investigated.
