*310# USSD Portal
*310# is a Self-Service Channel through which you can check usage details, Activate/Deactivate Packages, Recharge your Account, Information of all latest bundles and much more. Now prepaid, MBB & Internet SIM customers can avail following features through this service,
Key Features
- English, Urdu and Chinese language support
- Check Your Zong Account
- Check Current Balance & Its Expiry Date
- Free Resources Information
- Active Package Plan & Promotions Information
- Activate MBB bundles directly from MBB child number
- Activate Internet SIMs bundle
- Check Usage Details
- Activate or Deactivate Zong Promotions/Packages/VAS
- Recharge Your Account
- Obnoxious and Fake Prize Complaint
Complaints Resolution
- For any kind of complaints regarding *310# USSD, please write us at customerservices@zong.com.pk
- USSD service would not be available in out of coverage area
FAQ
- Q. What are charges of Current Balance and to check remaining Free Resources?
- A. Rs.0.20/Inquiry for current balance check and Rs. 0.10 per inquiry to check remaining free resources
- Q. Are there any charges to activate/deactivate any service?
- A. Yes, standard charges of the product will be charged