KIDO

KIDO is Zong's premium digital entertainment and educational platform designed specifically for children. Offering a diverse collection of originally produced kids' content. The platform features animated stories, kids' series, Islamic and general knowledge, educational videos, poems, bedtime stories, kids podcast, puppet shows, quizzes, riddles, and interactive games. KIDO delivers an engaging and age-appropriate learning and entertainment experience through its Website, Android Application, and iOS Application, allowing children to enjoy their favorite content across supported devices. With flexible Daily, Weekly, and Monthly subscription packages, KIDO makes educational entertainment accessible anytime, anywhere.

Pricing & Packages

Daily and Weekly variants are recursive.

Availability

KIDO is proposed to be available for Zong Prepaid customers across Pakistan. Users will be able to subscribe to and access the service through the KIDO website, App and MZA webpage. It is accessible via the URL https://kido.com.pk/ and the Android App.

Activation Procedure

• Web: Yes
• Android App: Yes
• iOS App: Yes
• MZA: Yes
• Web & Mobile App Subscription Flow:
  1. User visits the KIDO website or opens the KIDO mobile application.
  2. User lands on the KIDO homepage and selects the Login or Subscribe option.
  3. User enters their Zong mobile number to initiate the subscription process.
  4. User completes the required mobile number verification, where applicable.
  5. Upon successful verification, the subscription packages are displayed.
  6. User selects their preferred package: Daily, Weekly, or Monthly.
  7. User reviews the package price, validity, and included benefits.
  8. User taps Subscribe and completes the payment authorization process.
  9. Upon successful activation, the subscription status is updated and confirmation is provided through the supported channel.
  10. User receives access to KIDO's content library, including stories, series, educational videos, quizzes, and games.

Deactivation Procedure

• Web: Users can log in to their KIDO account, open Subscription Details, and select Unsubscribe.
• Android App: Users can access their account subscription settings and select Unsubscribe.
• iOS App: Users can access their account subscription settings and follow the applicable cancellation process.
• MZA: Yes
• SMS: Send “UnsubKido” to 4433
• USSD: *6611#
• CRM: Request deactivation via customer support

Activation & Deactivation Time

15 minutes

FAQs

Q: What is KIDO?

A: KIDO is a subscription-based digital entertainment and educational platform designed for children. It offers AI-generated and original content, including animated stories, educational videos, Islamic knowledge, general knowledge, kids' shows, poems, games, and quizzes through web and mobile applications.

Q: What content is available on KIDO?

A: KIDO offers a variety of children's entertainment and educational categories, including Kids Stories & Series, Islamic Knowledge, General Knowledge, Educational Learning, Personal Growth, Kids Shows, Poems, Bedtime Stories, Quizzes, Riddles, and Games.

Q: Do I need to download an app to use KIDO?

A: No. Users can access KIDO through its website without downloading an application. Android and iOS applications are also available as supported access channels.

Q: What subscription packages does KIDO offer?

A: KIDO offers three subscription packages: Daily Plan (Rs. 5+Tax for 1 day), Weekly Plan (Rs. 25+Tax for 7 days), and Monthly Plan (Rs. 80+Tax for 30 days).

Q: What is included in a KIDO subscription?

A: Every subscription provides full access to available stories, series, educational videos, games, and quizzes. Subscribers can also use My List and Continue Watching across supported devices.

Q: Can I watch KIDO on multiple devices?

A: Yes. KIDO supports access through web browsers, Android devices, and iOS devices. All available subscription plans include multi-device access, subject to the platform's account and device policies.

Q: Can I use KIDO without an internet connection?

A: An active internet connection is required to access and stream KIDO content through the web platform and mobile applications. Offline viewing availability has not been specified.

Q: What is My List?

A: My List allows users to save their favorite stories, episodes, and educational content for convenient access later.

Q: What is Continue Watching?

A: Continue Watching allows users to resume previously started videos and episodes without manually searching for them again.

Q: Are games and quizzes included in every subscription?

A: Yes. Daily, Weekly, and Monthly subscribers receive access to the available games and quizzes as part of their subscription package.

Q: How is my subscription renewed?

A: Subscription renewal and recurring billing rules will be defined according to the final approved KIDO subscription and Zong billing integration. Users should be informed of the applicable renewal terms before activation.

Q: How do I unsubscribe from KIDO?

A: Users can access their subscription settings through the KIDO website or mobile application and follow the unsubscribe procedure. Additional cancellation options through MZA, SMS, *6611#, or customer support may be introduced subject to integration.

Q: Can I access KIDO without subscribing?

A: Users may visit the platform and explore available service information and subscription packages. Full access to subscription-based content requires an active Daily, Weekly, or Monthly package.

TERMS & CONDITIONS

The following terms are proposed for the KIDO subscription service.

• KIDO is a subscription-based digital educational and entertainment service.
• Applicable taxes, if any, will be charged according to prevailing regulations under Pakistan’s laws.
• A valid subscription is required to access premium KIDO content.
• An active internet connection is required for streaming and online platform features.
• Mobile data charges may apply according to the subscriber's network package.
• Subscription access is subject to successful payment and account activation.
• Content availability may change as new episodes, programs, and features are introduced.
• Access across devices is subject to the platform's supported operating systems, browsers, and account policies.
• For more details visit: https://kido.com.pk/terms

Customer Service and Support

Website: KIDO Official Web Platform
Android Application: KIDO Android App
iOS Application: KIDO iOS App
Customer Support Email: [email protected]