BIKE INSURANCE

Brief Product Description

Designed to offer peace of mind on the road, our policy provides protection against unforeseen events, ensuring you can ride with confidence

PRICES AND COVERAGE

3. Key Features

• Accidental motorcycle repair following an eligible RTA.
• Accidental hospitalization arising from an eligible RTA.
• Repair assessment based on reasonable prevailing market repair costs.
• Coverage subject to verification of motorcycle ownership/insurable interest.
• One insured motorcycle per active subscription unless otherwise stated.
• 7-day waiting period.
• Claims should be notified within 10 days of the accident.
• Claim settlement within 1–3 working days after receipt and verification of complete documentation, subject to investigation where required.

4. Inclusions / Covered Benefits

4.1 Accidental Bike Repair
Reasonable repair costs for physical damage to the insured motorcycle resulting directly from an eligible Road Traffic Accident shall be covered within the applicable coverage limit.

Eligible repair expenses may include:

• Repair/replacement of accident-damaged motorcycle parts.
• Mechanical repairs directly resulting from the accident.
• Body repair results directly from accidental impact.
• Labor charges relating to eligible repairs.
• Other reasonable repair expenses are directly attributable to the covered accident.

Repair costs shall be assessed on a reasonable market-value/repair-cost basis, subject to verification and the applicable coverage limit.

4.2 Accidental Hospitalization Due to RTA
Medically necessary inpatient hospitalization of the insured rider arising directly from a Road Traffic Accident shall be covered within the applicable policy limit.

Eligible expenses may include:

• Hospital room/bed charges.
• Emergency treatment resulting in hospitalization.
• Doctor/surgeon charges during hospitalization.
• Medicines administered during hospitalization.
• Diagnostic investigations associated with the accident.
• Medically necessary procedures relating to accident injuries.
• Max 30days hospitalization per policy.

The hospitalization must be directly attributable to the covered Road Traffic Accident.

4.3 Road Traffic Accident
For the purpose of this product, an RTA means an accidental collision, impact or other sudden road accident involving the insured motorcycle during the active coverage period. The event must be accidental, unforeseen and supported by reasonable evidence.

5. Waiting Period

A 7-day waiting period shall apply from the effective enrollment/subscription date. Coverage shall become effective after successful completion of the waiting period, subject to receipt of the applicable premium and successful enrollment. Any accident occurring during the waiting period shall not be admissible.

6. Key Exclusions

The following shall not be covered:

• 6.1 Fire: Loss or damage to the motorcycle caused by fire, regardless of whether the loss is partial or total, unless specifically added by endorsement.
• 6.2 Theft / Snatching / Burglary: Loss of the motorcycle due to theft, snatching, robbery or burglary is excluded.
• 6.3 Pre-Existing Damage: Any damage that existed before commencement of coverage or before the covered accident.
• 6.4 Cosmetic Damage: Scratches, dents, paint damage or other cosmetic deterioration that does not materially affect the safe or normal operation of the motorcycle, unless directly resulting from an otherwise admissible accident and specifically accepted.
• 6.5 Mechanical / Electrical Breakdown: Mechanical or electrical failure not directly caused by an eligible Road Traffic Accident.
• 6.6 Wear & Tear: Normal wear and tear, deterioration, rust, corrosion, depreciation, maintenance or gradual damage.
• 6.7 Intentional Damage: Damage deliberately caused by the insured or any person acting with the insured's consent.
• 6.8 Illegal Use: Loss, damage or injury arising while the motorcycle is being used for an unlawful activity.
• 6.9 Unauthorized / Unlicensed Riding: Claims arising while the motorcycle is being operated by a person without a valid driving licence applicable to the vehicle category, subject to applicable law and policy terms.
• 6.10 Racing & Stunts: Loss, damage or injury arising from racing, speed testing, organized competition or deliberate stunt riding.
• 6.11 Intoxication: Claims arising where the rider was operating the motorcycle under the influence of alcohol, narcotics or intoxicating substances, subject to appropriate evidence and applicable law.
• 6.12 Non-Accident Medical Treatment: Illness, disease or hospitalization unrelated to an eligible Road Traffic Accident.
• 6.13 Consequential Loss: Loss of income, business interruption, transportation costs, loss of use or other indirect/consequential losses.
• 6.14 Fraudulent Claims: Fraudulent, fabricated, forged, altered, exaggerated or intentionally misleading claims or supporting documentation.

7. Terms & Conditions

• 7.1 Advance Premium Payment: The applicable premium must be paid in advance for policy activation. No coverage shall be available unless the required premium has been successfully received.
• 7.2 Policy Activation: The policy shall become active after completion of the applicable 7-day waiting period, subject to successful enrollment and receipt of premium.
• 7.3 Single Active Subscription: Only one active subscription per person/bike under this product shall be permitted unless otherwise specifically stated.
• 7.4 Motorcycle Registration: The motorcycle to be covered must be declared at enrollment. Relevant details may include: Registration number, Make and model, Engine number, Chassis number, Year of manufacture, Owner/rider details.
• 7.5 Insurable Interest: The insured must have a valid insurable interest in the covered motorcycle and may be required to provide evidence of ownership or lawful possession.
• 7.6 Coverage Limit: Subject to the applicable policy terms and benefit limits. Claims will be settled on pro-rata basis depending on premium paid in last 30 days.
• 7.7 Market-Value Repair Assessment: Repair claims shall be assessed based on reasonable prevailing market repair costs. The Company may obtain an independent repair estimate or inspection before approving repairs or settlement.
• 7.8 Pre-Repair Inspection: Except for emergency measures necessary to prevent further damage, the insured should not commence major repairs before the Company has been provided with a reasonable opportunity to inspect and assess the damaged motorcycle.
• 7.9 Claim Notification: The accident should be notified to the Company within 5 days of occurrence. Supporting documents must be submitted within the applicable claim submission timeline.
• 7.10 Accident Evidence: The insured must provide reasonable evidence establishing the occurrence, circumstances and resulting damage/injury of the Road Traffic Accident.
• 7.11 Claim Investigation: The Company reserves the right to investigate, verify and validate any claim prior to approval. Verification may include:
  • Physical inspection of the motorcycle.
  • Accident circumstances.
  • Repair quotations and invoices.
  • Registration and ownership records.
  • Driving licence verification.
  • Hospital and medical records.
  • Police/FIR/medico-legal records where applicable.
  • Photographs/videos of the damaged motorcycle.
  • Any other information reasonably required to assess the claim.
• 7.12 Fraud & Misrepresentation: Any fraudulent, fabricated, forged, altered, exaggerated or intentionally misleading claim or supporting documentation may result in claim rejection and policy termination, subject to applicable terms and law.
• 7.13 Claim Settlement TAT: Admissible claims shall be processed for settlement within 1–3 working days after receipt and verification of complete required documentation, subject to any necessary investigation, inspection or additional verification.
• 7.14 Actual Loss Basis: Bike repair claims shall be settled based on actual admissible repair costs, subject to the applicable coverage limit. Medical claims shall be based on actual admissible medical expenses incurred.
• 7.15 No Betterment: The policy is intended to restore the damaged motorcycle to reasonable pre-accident conditions and shall not pay for upgrades, modifications or improvements unrelated to the accident.
• 7.16 Policy Renewal: Renewal shall be subject to continued eligibility, advance payment of the applicable premium and prevailing renewal terms.

8. Claim Required Documents

8.1 Accidental Bike Repair Claim
The following documents shall normally be required:

• CNIC of the insured.
• Motorcycle registration document/card.
• Valid driving license of the rider.
• Clear photographs/videos of the damaged motorcycle. (Photographs showing the registration number.)
• Police report/FIR where applicable.
• Final repair invoice.
• Bank account/mobile wallet details.
• Any additional document is reasonably required for claim verification.

8.2 Accidental Hospitalization / RTA Claim
The following documents may be required:

• CNIC of the insured.
• Valid driving license.
• Hospital admission & discharge summary.
• Final hospital invoice. Original payment receipts/proof of payment.
• Doctor's prescription and treatment records.
• Relevant X-rays, scans and diagnostic reports.
• Police report/FIR, where applicable.
• Bank account/mobile wallet details.
• Any additional evidence reasonably required for claim assessment.

SERVICE TIMINGS: Monday to Saturday, 9 a.m. to 9 p.m.