As hundreds and thousands of faithful proceed to Saudi Arabia for Hajj & Umrah pilgrimage every year and Zong will make sure that customers will remain in contact with their loved ones back home. That’s why we strive to inject diversity into our offers by shaping them according to situations and occasions. For the first time in Pakistan, Zong brings an International Roaming Voice Bundles for its prepaid customers while roaming on Zain network in Saudi Arabia. What’s more, incoming SMS from all over the world will be absolutely free of charge.
Now there is no need to buy a local Saudi Arabia SIM anymore. You can simply take a Zong scratch card along or ask your family or friends in Pakistan to perform a E Top Up to your number and stay in touch with your loved ones.
Roaming Bundle Details
Types of Bundle
Bundles will be activated through below mentioned commands.
Type “Sub” and send SMS to 4255
Customer will receive the list of bundles from which he will select the desired bundle and will get the confirmation once bundle is activated on the number.
Terms & Conditions:
Subscriber must dial every number with country code to make calls while on roaming. This is also required for Pakistan while on roaming +9231X-XXX-XXX-X
This offer is available for Prepaid customers only. Postpaid customers would not be able to avail this service
Free minutes will be consumed for
All incoming calls
Outgoing calls to any network within Saudi Arabia
Outgoing calls to any network in Pakistan
Outgoing calls to Other Countries, Premium Numbers and Short Codes will be charged from Customer’s account balance
Free minutes will be applicable when customer latches on to Zain network in Saudi Arabia only
Free minutes will not be used if customer is latched on to any other network in Saudi Arabia (i.e. other than Zain Saudi Arabia) or in Pakistan
After the consumption of free minutes standard roaming charges will be applicable
Charging increment of free minutes will be on Per Second basis
Multiple subscriptions are allowed
Prepaid Customer needs to activate International Roaming services before leaving Pakistan.
Subscribers can visit Customer Service Center or Franchise to activate International Roaming services.
Before leaving Pakistan, subscribers can also request International Roaming activation by dialing 310. "310 will not work while on Roaming".
While on Roaming, subscribers can contact helpline by dialing 0092-51-111-222-111 from any number.
Prepaid default tariffs are charged in Pakistani Rupees PKR
Calls are charged in per minute or in per second basis dependent on Roaming Country Tariff plan.
While on International Roaming, charges for calls made to Satellite and Premium numbers are not listed here and are generally more expensive than the respective International Call rates.