Terms and Conditions
- Below mentioned Taxes/ Charges would be applicable:
- Advance Income Tax (AIT) rate of 15% applies on every recharge.
- Sales tax (GST) of 19.5% applies on usage (if applicable)
- All offer resources posted at the time of subscription will expire at 23:59 hours of the last validity date.
FAQs
- Q. Are there any call set-up charges for nationwide offers?
- A: No
- Q. How can I check bundle usage details?
- A. By dialing *102# (Charges 10 Paisa+Tax per inquiry).
- Q. Why is my internet lagging?
- A. Internet speed might be lagging as it depends on multiple factors like sim, device, web pages accessed, time of day, number of simultaneous users, distance from 2G/3G/4G site etc.
- Q. What is out-of-bundle rate?
- A. If a user does not purchase an add-on after volume consumption of data bundle, he/she will be charged an out-of-bundle rate of Rs.1/MB till the validity of the bundle, instead of default rate of Rs.4+Tax/MB.
- Q. When will the usage notification messages be sent?
- A. Notification message on 100% data consumption has been removed and now customer will be intimated on 90-95% usage with complete data consumption notification. Rest of all usage notification (20%, 50% and 80% usage) will remain the same and customer will be intimated accordingly.
- Q. When will the Default Package be charged?
- A. Initially, when a user has not subscribed to any bundle, default rate of Rs4/MB will be charged. Default rate will be charged again after the expiry of data bundle, Add-On and Out-of-Bundle rate validity.
