We are here for you

With COVID-19 forcing us to create distances, Zong will continue to stay by your side, ready to help you like always. We want to make sure that communication remains easy and available to you all the time from anywhere – to keep you connected to your loved ones no matter what. To facilitate you, My Zong App & Zong Website remain totally free for Zong users.

Making connectivity easier

Our Online solutions let you confidently manage your mobile account from anywhere. If you are not already a user of these services, now would be a good time to start. For your convenience, below is a guide to our digital services.

Digital Services Description Link\URL
My ZONG APP For Account Management\bundle subscriptions and much more (Free Accessibility) MyZongApp
Online Recharge Top-up your account or pay your bill with a credit/debit card OnlineRecharge
Online Shop Online Subscription of bundles/promos/packages via Website (Free Accessibility) OnlineShop
Ecommerce Store To buy handsets online with free home delivery (Free Accessibility) EcommerceStore
E-Care For Account Management\bundle subscriptions and much more via Website (Free Accessibility) Ecare
For Customer Services/Complaint Resolution For customer services, products information and complaint resolution Live Chat
Facebook
Twitter
Instagram
Email: customercare@zong.com.pk
Helpline: Dial 310
Dial: *310#
UAN: (051) 111-222-111
SMS: type “help” and send it to 310
My Zong App
For Account Management\bundle subscriptions and much more (Free Accessibility)
MyZongApp
Online Recharge
Top-up your account or pay your bill with a credit/debit card
OnlineRecharge
Online Shop
Online Subscription of bundles/promos/packages via Website (Free Accessibility)
OnlineShop
Ecommerce Store
To buy handsets online with free home delivery (Free Accessibility)
EcommerceStore
E-Care
For Account Management\bundle subscriptions and much more via Website (Free Accessibility)
Ecare
For Customer Services / Complaint Resolution
For customer services, products information and complaint resolution
Live Chat
Facebook
Twitter
Instagram
Email: customercare@zong.com.pk
Helpline: Dial 310
Dial: *310#
UAN: (051) 111-222-111
SMS: type “help” and send it to 310

THIRD Party Services

Zong users can avail recharge and/or buy bundles directly from all major banks in Pakistan including leading mobile financial service providers. Contact your bank to find more about mobile recharge directly using your bank account.

COVID-19 Updates

Lastly, COVID-19 is a highly fluid and rapidly changing situation. We strongly suggest relying only on official sources for information to avoid misinformation and panic. We suggest

Daily Voice Offer

Keep yourself connected to your loved one in current situation. Zong is offering 20 Zong to Zong minutes per day at Rs 1.67+Tax to our prepaid subscribers.

Activate Now!