1. Collection of personal information: In order to respond to your enquires or fulfill your requests, it may be necessary to ask for personal information, including but not limited to, your Name, CNIC, Address, Sex, Profession, Occupation, MSISDN (Cellular Service Number), Email and Telephone Number. We may use this information to respond to your enquiries while you are using the ZONG Services, or to contact you via mail, email, telephone or any other social network which you provided to us and/or to notify you of any new products, services, applications that we may be offering our customers. We agree not to provide this information to a third party without your permission, except as necessary to process your enquiry or as required by law.
2. Consent to receive adverts and commercial offers from ZONG: By your using the ZONG Services, you hereby confirm that you agree, expressly and without qualification, to receive from ZONG, from time to time, on email, electronic, or cellular addresses or numbers that you provided, notices on new products, services and special offers. Complete and transparent Standard Operation Procedure to avoid obnoxious calls & SMS are available on the website along with mechanics and service charges.
3.Collection of non-personal information: ZONG is committed to the privacy of all users of ZONG services. ZONG may however provide aggregate statistics about its customers, traffic patterns and related information to reputable third parties, but these statistics will not include any personal identifying data or information.
4.Online Information Availability: Customers’ information is available and accessible through My Zong App and E care Portal. The Personal Information is kept in our business records while you are a customer, or until it is no longer needed for the purpose of providing ZONG services.
6. Location Tagging: ZONG will require and collect customer location information to guide our customers accordingly i.e. in case of Location Base Charging packages, in order to provide you the best possible services and for other objectives as may be provided for and required by Law.