My Zong App

Through My Zong App you have the convenience to manage Zong
Services at a click.

Available on both:

• Key Benefits for Customers +

• New Features for Customers:
  • CHINESE LANGUAGE SUPPORT -Now MY ZONG APP is also available in Chinese Language.
  • MULTIPLE ACCOUNT LOGIN SUPPORT -You can login up to 5 numbers simultaneously.
  • POSTPAID SUPPORT -Postpaid customers can check E-bill & activate or deactivate bundles.
  • ONLINE RECHARGE FACILITY -You can now recharge online through MY ZONG APP.
• Manage Your Zong Account
  • View Ownership Details of SIM
  • Check Current Balance & Its Expiry Date
  • Free Resources Information
  • Active Package Plan & Promotions Information
• Complete Support for Prepaid, Postpaid, Internet SIM & MBB Customers.
• Check Free resources Details of Calls, SMS & Internet
• Data Manager for Recommendation of Data Bundles Based On Usage
• Check Detailed Internet Usage History or brief call and SMS history.
• Activate or Deactivate Zong Promotions/Packages/VAS
• Recharge Your Account online or through scratch card
• Entertainment (Videos & APPs & Games )
• Find Us (CSCs & Franchise Address , PayMax agents , Helpline Info & ZONG Social Media)

• Installation Steps +

For Android (Android OS 3 & Above is compatible)

• Visit Android Playstore
• Search "My Zong" & install MY ZONG APP

OR

• Copy the attached file(Click Here to Download this app)
• Copy APK in Phone/Memory card storage.
• Access APK file from Phone.
• Click the file and select Install
• Register your Zong number
• Sign In and Use the application

For Apple (iOS 8 & Above is compatible.)

• Visit Apple APP Store
• Search "MY ZONG APP" & install.
• Register with your Zong number
• Sign In and Use the application

Compatibility

• For Android OS 3 & Above is compatible
• For IOS. OS 8 & Above is compatible

• FAQ's +

What will be the procedure to sign up the application?

Enter your number without zero e.g. 31XXXXXXXX and click on register, password/PIN will be shared via SMS & system will automatically register APP in case of positive verification.

Are there any charges of the application?

No, application is free of cost however internet charges will apply.

Are there any charges to check balance or free resources?

No, it is free of cost

Are there any charges to activate/deactivate any service?

Yes, standard charges of the product will be charged.

What if I forget the password/PIN?

You can get the new password by using Get New Pin option

Will we generate the complaint if customer is out of coverage?

No, we will not generate the complaint

What will be the procedure, if I change my handset?

It is mandatory to unregister the previous account before registering on a new device