Islamabad- 4 December 2018 - A high level delegation led by Chairman and CEO of CMPak (Zong 4G), Mr. Wang Hua met with Federal Minister of Information Technology and Telecommunications, Dr. Khalid Maqbool Siddique to discuss the digital future of Pakistan. Mr. Wang Hua expressed his appreciation in regard to Government of Pakistan’s role to accelerate the development of the telecommunications industry and realizing the digital economy as an important driving force for national economic growth.
The detailed and constructive discussion with the Minister was undertaken around digitalization of Pakistan and the policies and framework encompassing telecommunications and information technology sector.
Zong 4G has been leading the digital innovation in Pakistan and has invested more than USD 3 billion to develop the digital ecosystem in Pakistan. Being the first company to bring 4G connectivity for Pakistan, Zong 4G is poised to be the unrivaled leader in the telecom market. With more than 10000 operational 4G cellular sites and with the largest 4G subscriber base of over 9 million, Pakistan’s No.1 Data Network has been dominating the 4G arena with reliable and seamless connectivity in far-flung and remote areas of Pakistan in addition to the thriving mainstream cities. Being at the forefront of digital revolution in Pakistan, Zong 4G is making a sizable impact on lives of millions of Pakistanis’ and reducing the digital divide in the country.
Mr. Khalid Maqbool, acknowledged the development endeavors of Zong 4G for contributing to creating a digital ecosystem and the company’s pursuit for leading the innovation to create more technologically inclusive Pakistan. Moreover, he also assured that the Government will extend full support to telecom and information technology sector to achieve the shared goal of digital and prosperous Pakistan.
Islamabad- 29 November 2018 - Zong 4G’s impetus for a prosperous Pakistan is making way to reduce the social divide inherent in the society. Thus, in order to highlight the plight to serve underprivileged children the 'New Hope', volunteers of Pakistan No.1 Data Network, Zong 4G, spent a day with young students of Mashal Model School.
Scores of deserving young students from Mashal Model School were greeted with all joy and jubilation after Zong 4G, reached out to them and made special arrangements dedicated to these children.
Extending a heartfelt gesture of humanity, Zong 4G's New Hope Volunteers took time from their otherwise hectic professional schedules to spend a day out with these children to bring smile on their innocent faces. Marked with colorful activities including tour to a famous fast food restaurant and sports, the event gave these children a respite from their tiresome academic routine and brunt of social challenges they are faced with.
Zong 4G is providing these socially marginalized children a prospect to uplift themselves from the realm of poverty. Previously, the New Hope volunteers of the company have delivered computer literacy sessions as well as established computer lab in Mashal Model School that have rendered some transformative life experiences for the underprivileged.
As a socially aware organization, Zong 4G is committed to create meaningful impact in the countr ythrough its wide-ranging initiatives, straddling across a broad range of social issues.
Islamabad - 14 November 2018 - Pakistan’s No.1 Data Network, Zong 4G, the largest and fastest growing telecom operator of the country; is committed to enhance its state of art network with the latest technology. In addition to revolutionizing the 4G ecosystem in Pakistan, Zong 4G is leading to facilitate its’ customers at every front. With the company’s unprecedented customer centric approach, Zong 4G is striving to continuously augment its customer care channels through automation & innovation for responding to the growing needs of its customers.
Advancing modernization in customer care, the 310 Smart Interactive Voice Response (IVR) is easy to use for customers. By simply dialing 310, the customers are connected to the automated computer system that interacts with callers through the use of personalized voice prompts and connects to a self-service menu options where the consumers can access with assistance from pre-recorded messages.
Impressively, this IVR is available across-the-board for all type of Prepaid & Postpaid customers, who can use it in four major languages; English, Urdu, Pashtu and Sindhi.
The 24/7 service allows customer to obtain the information they are searching for without speaking to customer service representative. Responding immediately to a caller, the 310 Smart IVR avoids making customers endure long hold times by guiding them about current balance, package plan, credit limit, current month bill & free resources information. Likewise, the special features include activation and deactivation of internet bundles, SMS packages, voice offers or VAS.
Another added feature of the 310 Smart IVR which has captivated user's attention, is “Pull SMS”. Zong 4G subscribers can get desired information about products & services in the form of SMS from IVR) in real time without any cost. To get information in SMS, customer has to dial 310, press 2 and select the relevant product menu by following simple instructions. To receive product information through SMS, Press “3”.
Providing unmatched IVR self-service in the industry, Zong 4G is facilitating customers to resolve their queries, activate packages or provide any required information swiftly. In a nutshell, Zong 4G’s 310 Smart IVR is guaranteed to suit customer’s flexible schedules, save their time and help them simplify life on a daily basis.
In a pursuit to deliver optimum service to customers, Zong 4G’s is moving toward better and smarter systems by adopting unparalleled innovative measures and state of art technologies for delivering exceptional customer experience in the era of modernized digitalization.
Islamabad - 08 November 2018 - After reaching the prolific milestone of being the first telecom company to have 10,000 operational 4G sites across the country, Zong 4G, Pakistan's number one data network, is aggressively eyeing to rollout additional 2,000 4G cell sites by the end of 2019.
With this extensive and fastest rollout plan, Zong 4G will maintain the position of the first and sole operator which is investing heavily to provide state-of-the-art 4G services to its customers across Pakistan.
According to company's statement, this step will be a major leap towards achieving 15,000 fully operational 4G cell sites by end 2020. Numbered in several millions, Zong 4G’s customers are based across the country, spread from Karachi to Khyber. Recently, the telecom company’s subscriber base in the 4G market has grown to more than 8 million, implying that maximum customers in maximum strength will be benefitting from Zong 4G’s unrivaled 4G technology coupled with widest and massive network outreach.
“For Zong 4G, customers are the first and foremost priority. Our resolve is to keep doing the best to serve our valued subscribers. We are rolling out a fastest network expansion plan to increase our 4G sites so our customers can feel empowered with seamless connectivity across Pakistan,” the company spokesperson said.
Zong 4G’s network modernization and expansion is a testimony of company’s commitment to provide Pakistan’s number one data to millions throughout the country.
Islamabad- 29 October 2018 - Pakistan’s No.1 Data Network brings widest 4G coverage for its valued subscribers. Having pioneered the 4G in country, Zong 4G is the first telecom company in the country to successfully deploy and cross the prolific 10,000 4G sites mark.
With 4G presence in already more than 300 cities, the company’s current development implies that Zong 4G has not only become the first telecom entity to own over 10,000 operational 4G sites but also the one and only to secure widest 4G coverage at every nook and corner of the country.
Additionally, Zong 4G plans to roll out over 5,000 4G sites in the next three years to cater to the growing demands of its 4G customers whose number has been exponentially increasing with every passing day.
“Zong 4G has taken the lead to connect Pakistan with the rest of the world. We have upgraded all our sites to 4G and developed the most seamless and technologically advanced network which is second to none,” said the telecom company’s spokesperson in a statement.
“For a telecom company, this kind of technological excellence not only enhances the professional quotient but also brings along a host of responsibilities—to shoulder the demands of our ever growing network that offers unmatched connectivity from Peshawar to Gwadar. Being fully cognizant of the situation, Zong is eyeing to add 5,000 additional sites in next three years as we believe that our customers should experience the largest 4G coverage in country- which is unrivaled for in reliability and connectivity. With our customer focused planning and strategic investments, we will always remain geared up to provide nothing less than the best!” continued the telecom company’s spokesperson in a statement.
Leading the 4G ecosystem in Pakistan, Zong 4G continues to uphold the title of Pakistan’s No.1 Data Network and has set benchmark for unrivaled 4G services in the country.
Islamabad- 24 October 2018 - Pakistan’s No.1 Data Network Zong 4G has partnered with Careem, Pakistan’s top ride hailing app, to bring yet another convenience for their users.
Now Zong 4G customers can avail 2 GB free internet for an entire week simply by taking 3 rides with Careem within a week. This incentive is available for all Careem car types. The offer can be availed by all Zong users with number series ranging from 0310 to 0318 by using Promo Code “ZONG4G” while booking their rides on Careem. Upon completion of 3 rides, the 2 GB incentive will be posted within 3 working days.
In a string of exclusive partnerships, this is yet another step by Pakistan’s fastest growing network, Zong 4G, to bring popular platforms like WhatsApp, IMO, Instagram and Facebook to bring ultimate delight to customers on Pakistan’s No.1 Data Network.
By adopting state of art technologies in telecom arena, Zong 4G’s pursuit for optimal service delivery to users is driving the company to take adequate measures to keep a consistent pace with the unfolding demands of modernized digitization.
As the pioneer of 4G services in Pakistan, Zong 4G is empowering its customers and connecting them through widest 4G network. The company is known to be visionary in terms of leading the digital revolution in the country and helping many shape their future. With more than 10,000 4G enabled cell sites, boasting a network that spans as far and wide as one can go, Zong 4G is the ideal choice for customers on the go.
Islamabad- 22 October 2018 - Pakistan’s No. 1 Data Network, Zong 4G and the world’s biggest ride sharing application Uber have partnered to bring a promotion exclusively designed for Zong subscribers. The promotion is intended to provide Zong customers with better accessibility to services of the global ride-hailing giant, adding convenience and delight to their everyday lives.
Zong 4G customers using Uber for the first time can now avail a free first ride worth Rs. 250 simply by downloading the app and entering the promo code “ZONG4G” while booking their ride. And that is not all: Zong 4G customers already using Uber can also enjoy a 20% discount on their next 2 rides by using the code “ZONGUBER.”
With the country’s widest 4G network, Zong 4G aims to provide its digitally savvy customers an instant access to a world full of possibilities through such innovative partnerships, wherever they may be. Other such popular partnerships by Zong 4G include WhatsApp, IMO, Instagram and Facebook – all aimed at opening the world to its customers.
After bringing 4G technology to Pakistan and introducing state-of-the-art technologies in the country’s telecom sector, Zong 4G continues to touch and improve the lives of millions of Pakistanis day in and day out through an unparalleled network of 10,000 4G sites spanning across the length and breadth of the country. As the fastest growing 4G network of the nation, Zong 4G has been at the fore-front of Pakistan’s digital revolution and is committed to continue exploring more possibilities to provide digital lifestyle solutions for the generation of tomorrow.
Islamabad, October 19th, 2018 - Pakistan’s No.1 Data Network Zong 4G, is making significant investments in telecommunications infrastructure across Pakistan. Continuing and increasing the investments in 4G, Zong aims to build 5,000 base stations in the next three years to ensure that Zong 4G’s subscribers enjoy stronger outdoor and indoor coverage across nation.
Since the launch of 3G / 4G services in Pakistan, Zong 4G has been at the forefront of this revolution, continues to be the 4G leader in Pakistan. The company has played an integral role in developing 4G ecosystem and landscape and is continuously working to improve it. The state or art internet of Zong 4G has made a sizable impact on Pakistan’s widely mushroomed telecom sector. And the circle of this technological innovation has been ever expanding.
From launching the matchless mobile broadband devices (MBBs), smart car devices to offering highly affordable voice and data packages and then ensuring absolute network coverage throughout Pakistan, Zong 4G shines atop the horizons of leading digital innovation by providing unmatched 4G services.
Due to this dominant and leading role of Zong 4G in the telecommunication industry of Pakistan, other verticals of the industry have been given growth impetus. With the introduction of 3G/4G services in Pakistan, many businesses have transformed in the last couple of years. The Internet has transformed the way we shop. Online Shopping portals have helped gain the attention of E-Commerce giants to invest in Pakistan, this will help the local industry to grow.
Services like UBER and Careem would not have been possible without Zong’s Mobile Broadband services. E-Services have transformed the lives of Pakistani citizens and have helped improve and optimize lifestyles. These advancements have impacted lives of millions across the country who maintain their digital lifestyle with Zong 4G
More importantly, Zong 4G has risen to earn the distinguished privilege of being the-one-and-only telecom enterprise that ensures fully-powered cellular and internet coverage in the far-flung and hard-to-access remote areas in addition to the thriving mainstream cities and our 8 million 4G subscribers are a testament of it.
Establishing a rock-solid digital footprint at every nook and corner of the country, Zong 4G is providing seamless 4G in developed cities like Karachi, Lahore, Islamabad, Gwadar and also in less developed spheres of Sindh, Punjab, Balochistan or Khyber Pakhtunkhwa .In a short span of time Zong 4G has become a prolific tool in bringing digitalization, novelty and technical advancement in Pakistan’s telecom history. This is a testament of how Zong plans to remain on the forefront of the 4G circle of this ever expanding technological innovation as providing un-interrupted data will increase the amount of impact made on Pakistan’s economy. Carrying on the momentum of its parent company, China Mobile, Zong 4G is the leading digital partner for millions of its customers.
Pakistan’s No.1 Data Network, Zong 4G has asserted the position to lead market with highest number of 4G subscribers. The company has achieved another milestone by crossing prolific 8 million mark of 4G subscribers. Through its superior 4G, Zong is being preferred by more people day by day and is welcoming them to join their 4G family.
“We are delighted and proud that Zong 4G has reached more than 8 million 4G customers milestone. Our 4G network is constantly growing to ensure that connectivity reaches the farthest corners of Pakistan. Through our investments we have upgraded most of our sites to 4G to deliver greater reliability, speed, and performance. We are offering more value to our customers through our top-notch services and innovative digital solutions. Thus, Pakistan’s No.1 Data Network remains at the forefront to meet the growing needs of our new age customers.” said the company spokesperson.
So far Zong 4G covers mainstream urban areas, suburban and rural belt with uninterrupted access through its 4G coverage and its state of art technology. Being the flag bearer of digital revolution in Pakistan, Zong 4G’s connectivity has been playing a pivotal role in transforming the digital landscape of country by empowering millions of people with Pakistan’ No.1 Data Network.
Leading the digital world, Zong 4G has maintained the distinguished title of Pakistan’s No.1 Data Network. With its customer centric approach, Zong 4G stays dedicated to enhance its self-service channels to address the needs of its customers.
My Zong App is a one stop destination which enables customers to manage complete profile of their respective Zong numbers, it is a digital forum that allows Zong users to access a host of value added services only with a few clicks. It’s an all-encompassing APP having customer experience being the centerpiece of its functional design, more than 4.5 million downloads since the launch bear testimony to this fact.
Impressively available both for Android and IOS platforms, this application can be used across-the-board, by all customers i.e. prepaid, postpaid, MBB and Internet SIM users in three major languages; English, Urdu and Chinese.
One of the distinct features of My Zong APP is its flexibility to allow login up to five Zong numbers at any given time. To do so, customers need to follow these simple steps; click on “Manage Accounts” and select “+” sign. Enter the desired Zong “Mobile Number” and press “Submit”. Once the code received via SMS is entered and submitted, the number is registered successfully.
Additionally, My Zong App offers several premium features to all customers, they can check the status of remaining free resources, activate or deactivate internet bundles or SMS packages, know internet usage, recharge account through scratch card and do much more. The special features include an online recharge facility via debit/credit card which is the most preferred service by customers.
Captivating attention of users is the newest feature of My Zong App - “Discount”. The customers can keep themselves updated with the latest offers being provided by Zong in collaboration with its business partners. Such offers include but are not limited to value deals at eateries, cinemas and so on. The valued subscribers can also enjoy using another exciting feature “Videos” including Zong Cinema and Zong TV. They can watch movies, documentaries or any other program that interests them. To further benefit from the customer centric essence of this app, users can easily locate nearest Zong’s customer services centers and Pay Max Shops as well.
To avail all the above mentioned features and much more, simply download My Zong APP. Adding more value for customers, the first successful download and subsequent registration comes with an attractive surprise of 1 GB free internet for three days!
In a nutshell, My Zong APP is guaranteed to suit your flexible schedules, save your time and add ease in your daily basis.
Islamabad- 27th August 2018: Zong 4G’s employees volunteered to join hands in a tree plantation campaign in what comes as a significant move to respond to growing environmental challenges and improving ecological standards in Pakistan.
The tree plantation drive is part of the ‘Mera Mulk Mera Bagheecha’ campaign. Under this movement, dozens of the personnel of Pakistan’s No.1 Data Network from different departments assembled at Zong Headquarters and the recreational spot; the Hill View Park Islamabad to plant scores of plants, saplings and trees.
The employees also set up birds’ houses containing bird-feed and water to provide clean and permanent refuge to the birds of different species in this sweltering heat.
Additionally, remarkable initiatives are being taken in the Hill View Park in collaboration with the Capital Development Authority to facilitate the visitors and boost environmental standards. These include establishment of a prayer area, kids play area, fruit trees corner, herbs corner and installation of motivational signboards encouraging the visitors to continue visiting the parks and other healthy recreational venues.
Islamabad- 26th September 2018, Pakistan’s No.1 Data Network, Zong 4G is the first telecom operator in the country to enhance its world class network with the latest data technology and coverage features. With a rapid roll out of over a thousand cell sites in the past year alone and over 1,000 more sites to be set up by end of the year; Zong’s 4G footprint is and will continue to be twice as large compared to any other operator in the country. All customers with compatible devices can connect to the internet more quickly, more reliably and in more places than ever before. The new and improved network will also help businesses enhance productivity by enabling employees to work where they want to, whenever they want to.
The upgraded 4G network will bring even faster internet speeds to customers; whilst the overall network improvements across the nation will ensure that Zong 4G’s subscribers enjoy stronger outdoor and indoor coverage. As a result, local businesses will also be able to react faster to the needs of customers and introduce remote working practices for staff which can help reduce costs and increase productivity.
Zong 4G’s recent successful campaign associated with the patriotic blockbuster film “Parwaaz Hai Junoon” was also a reflection of what the brand intends to provide its patrons i.e. unbreakable coverage and unstoppable speed. As F-16 has always been the symbol of speed and agility; Zong 4G linked its 4G speeds with those of the F-16 and conveyed a strong message to everyone that whenever it comes to speed, Zong 4G is and will be irreplaceable. The campaign has been very successful with audience whose belief in Zong 4G has been further strengthened as Pakistan’s No.1 Data Network.
Zong 4G has invested billions of USD in its network and services since its entry into the Pakistani market. With ever increasing investment on infrastructure and data services from China Mobile, Zong 4G will continue to cement its position as the true leader of data in network performance and coverage.
Zong 4G is firmly focused on bringing world-class telecommunications and digital services to Pakistan and its people. Zong’s continued investments in infrastructure have produced a first-rate network and supported a decade long track-record of industry-defining innovation. Zong 4G aims to provide the very best network experience possible, predicated on super-fast internet speeds that connect customers to the people and things that matter to them the most. With largest 4G subscriber base, carrying the highest amount of data traffic and with a growing focus on data services, Zong 4G is steadily building towards an incredibly exciting and new future.
Zong 4G, the country’s No.1 4G network, was the first telecom company to win the 4G license when it was auctioned in Pakistan. While many still wondered about how much of an incremental value would the spectrum bring to the lives of millions, Zong 4G took the first step to redefine lifestyle of its customers.
Presently the gravity of 4G breakthrough in Pakistan, especially through Zong 4G can be well comprehended with how technology has transformed lifestyles for over 8 million 4G users over a short span of time. It has changed the usefulness of internet. The interactions between people have become more digital with time, all of a sudden it is so convenient to hail a ride without waiting and talking to your loved ones across the globe without any interruption. 4G has become the driving force for technology of tomorrow -the increased speed and seamless connectivity has unlocked doors for hundreds to explore potential options for startups and businesses.
Zong 4G runs the show: With everyone relying on their smartphone the impressive speed of 4G leader in market, Zong 4G, has transformed lives and relying on connectivity on the go with its mobile and device internet has subconsciously become a routine behavior for the digitally savvy generation. The recurring improvements in the 4G technology along with other digital innovations by Zong 4G, the digital future of Pakistan seems bright as it undergoes a transition faster than anticipated.
The connection of the 4G technology with various spheres of life; be it security, economics or social sector etc has catered to the development of the new imperative, internet of things. Needless to say, internet has brought a new wave of advancement in the commercial and personal aspects- connecting and enabling remote control over previously unconnected things thus, reaching people and objects more efficiently than ever. Hence with the growing public needs, digital innovation and network expansion is one of the major determinant for Zong 4G to cater demands of a customer.
Emergence of IoT Building Blocks in all realms: IoT is a fast growing phenomena and its reality has endless opportunities in the realms of health, agriculture and environment with the continued momentum to digitalize more and more areas of our lives in the coming years, thus creating a smart world which is beyond imagination.
IoT application is benefitting people in many ways and has become imperative for their health too. It can be the silver bullet in addressing the burdened healthcare systems with the growing population of Pakistan. Envisage the daily pain of an elderly who has to prick needles to check glucose levels in body but with the emergence of IoT devices they can track vitals and heart performance, monitor glucose, and sleeping levels.
With the surge in adaptation of IoT solutions, medical processes have become far more efficient for doctors and much convenient for patients. In the sphere of healthcare, the emergence of 4G powered solutions by Zong 4G’s parent organization, China Mobile are well recognized; electronic medical record, customized regional healthcare for institutes, mobile diagnosis, intelligent hospital - an integrated platform used to increase the efficiency of the medical systems, solutions for medical big data for cost-effective and innovative forms of information processing well as distant medical teaching and learning are helping patients save time and money. With enhanced access to the insights pertinent to patients symptoms coupled with real time tracking, the digital future holds hope of preventing and curing diseases more than ever before.
Besides Healthcare IoT will hugely impact other sectors too; transportation, energy, homes, education and environment etc. In Pakistan, environmental and climatic changes are becoming complex with solutions difficult to conceptualize. With the development of IoT solutions by China Mobile a communication paradigm envisions application of sensors, microcontrollers and transceivers to become integral part of the Internet and the environment. The Air Pollution Online Monitoring Platform was developed by Zong’s parent company to monitor atmospheric pollutants and indoor air in real time along with an alarm notification for supervisory personnel to control. Thereby, ensuring a green and healthy life for people.
Agriculture sector continues to play a central role in Pakistan’s economy as 25% of Pakistan's agriculture accounts for about 21% of GDP. In the sphere of agriculture, the driving force for enhancing and reviving it through 4G opens a wide door to develop smart solutions. Each year, farmers lose significant amounts of profit due to animal illnesses and resultant deaths too. Given this, livestock and dairy farmers are in dire need of a cost-effective solutions with massive connectivity, wide coverage, low power consumption and stable performance to monitor the livestock health. The Smart Livestock Solution developed by China Mobile has greatly helped in promoting livestock farming on modernized lines to increase milk yield and reduce medical treatment costs, in result increasing the revenue.
New Hopes, New Dreams: Many livelihoods depend on such developments and internet, thus IoT solutions require investments to create the right infrastructure and support the growth of IoT. Extensive contributions such as research are important to create a more connected and prosperous nation. Research and Finance both have been the core strength of China Mobile and with Zong 4G’s aim to digitalize Pakistan, people will see their ideas come to life through the power of best network services and seamless 4G connectivity by Zong 4G.
Islamabad, Wednesday, August 15th, 2018:Top management of Zong 4G celebrated the spirit of freedom with a large number of employees at Zong 4G headquarters. On this momentous occasion the hoisting of Pakistani flag was followed by the national anthem. Patriotism was in the air as employees participated in various activities. These activities were also extended to the children in Day Care who were color co-ordinated and overjoyed with the festive ambience.
TOn the occasion, the top management of Zong 4G extended his heartfelt felicitations to its employees and the people of Pakistan and paid profound homage to Quaid-e-Azam Muhammad Ali Jinnah, the founder of Pakistan, under whose leadership the nation took it’s shape. Zong 4G’s management also highlighted and commended the role of leadership present at Zong 4G and their future plans to empower Pakistan and its citizens.
“Zong 4G has been playing a pivotal role in providing millions of people of Pakistan an easy, affordable and fastest way of connectivity. Together we aim to grow and rise by leaps and bounds.” Said the company spokesperson.
Independence Day was celebrated with patriotic zeal and zest as the team Zong 4G came together to rejoice the ambitiousness to help each other achieve goals with a bigger purpose through hard work and determination.
Islamabad, Friday, August 2nd, 2018:A new group of talented youth joined Pakistan’s No.1 Data Network Company, Zong 4G, under the umbrella of its Graduate Trainee Program -2018. Through its talent development initiative for fresh graduates, a total of 50 new graduates have entered into the corporate world.
The company shortlisted graduates from various universities of Pakistan, to encourage and provide them with an opportunity to grow as the Leaders of tomorrow by allowing the trainees to experience the practical world and gain experience in the diverse fields of Engineering, Information Technology, Sales and Marketing etc.
Zong 4G’s, Leaders of Tomorrow-Graduate Trainee Program, has a well-structured and comprehensive recruitment process, where hundreds of fresh graduates undergo extensive evaluation through an aptitude test , assessment center as well as a sequence of panel interviews. This year, the telecom company received a record number of more than 18,000 applications for the programme and shortlisted the best lot through a rigorous recruitment process to ensure that some of Pakistan’s finest graduates become the successors to achieving the vision of Zong 4G, Leading the digital innovation in Pakistan.
Fostering a learning environment for graduates from various backgrounds, the 1 to 1.5 year program renders to providing in depth training coupled with real-time learning through maximum exposure and project management. The program also incorporates behavioral developmental training programs that aim to equip young graduates with essential business skills coupled with the know-how of the digital and industrial ecosystem. Essential management skills are included for them to effectively become the ‘leaders of tomorrow’.
It is heartening to see that every year the program grows to encourage those who are seeking work experience with Pakistan’s No.1 Data Network Company and determined to build a career in the telecom industry.
Adhering to its brand promise of New Dreams, Zong 4G’s perseverance for development of youth and nurturing the leaders in Telecommunication sector is aligned with the country’s vision of youth development.
ISLAMABAD – July 24, 2018: Zong 4G, Pakistan’s No.1 Data Network, is making customer centricity a reality through multiple channels by ensuring support to all millions of subscribers everywhere. Placing customers at its heart, Zong 4G’s teams are available round the clock to provide first hand care for customer’s queries at all fronts, be it through social media for digitally savvy generation or the 24/7 available call center, the company is providing convenience to customers from all walks of life.
A cadre of trained customer service representatives are operating twenty four hour call center in four languages; English, Urdu, Chinese and Pashto, even on local holidays.By dialing 310, the customers can be connected with Customer Representatives. With the solutions on their fingertips, the customer service teamsare ensuring to take necessary measures, within reach, to alleviate customer concerns quickly, such as guiding on how to activate fastest 4G for seamless connectivity.
The new age customers like to connect digitally, keeping this in mind Zong 4G is offering top- notch services by catering to their queries online. By engaging the digital customer care teams with other operations, Zong 4G is streamlining customer’s inquiries on their preferred social media platforms, like Twitter and Facebook. The representatives are available 24/7 to listen, address and resolve the queries raised.The customers can discuss their connectivity concerns on live chat too with Zong 4G correspondents on the official website of company.
Raising the standards in terms of utilizing cutting edge smart technologies in the field, the company has also established an e- care portal to guide the customer’s queries pertinent to activating packages and utilization of packages. Likewise, the customers can also channel their reservations on the e- care portal.Zong 4G is revolutionizing the customer service by engaging with customers in an unprecedented way - solving problems, answering questions, taking reservations and engaging with them on every front. Zong 4G is a shining example of a customer centric company - the company’s new type and multi-channel customer experience continues to help grow and thrive in this ever-changing digital world.
Partnerships undertaken by Zong is a testament that the company is overcoming all boundaries of development to lead the digitization in Pakistan. Through the superiority of Zong’s technological edge in data services, particularly its super-fast 4G internet, the company is redefining the digital lifestyle of people.
ISLAMABAD – July 31st, 2018: Pakistan’s No.1 Data Network, Zong 4G and Daewoo Pakistan Express Bus Service Ltd recently entered into a strategic partnership to enhance connectivity on the go.
Pioneering the top-notch 4G connectivity in Pakistan, Daewoo’s passengers will be able to use the fastest internet, availing connectivity provided through Zong 4Gs Mobile broadband devices. With Zong 4G entering the strategic alliance with Daewoo, the companies are set to reach new heights by uplifting the connectivity needs of the new age customers throughout the routes especially on M1, M2, M3 and M4. More in more, the partnership enables the passengers to keep in touch with what is going on in the world; send e-mails, use social media, browse the internet and indeed be empowered to do all they want during their journey.
Speaking at the occasion, Mr. Wang Hua, Chairman and Chief Executive Officer, Zong 4G “This strategic alliance is fully aligned with our mission to create and lead the best ecosystem of 4G communication for every Pakistani to be able to connect anytime, anywhere.”
Mr. Faisal Siddiqui CEO, Daewoo Express said, “It is a tremendous milestone for Daewoo to partner with country’s best 4G network, Zong. Together we are enabling the travelers for an exciting experience through fastest and continuous in-bus 4G connectivity across our routes. It will bring greater convenience and comfort to our passengers and we hope to continue on building on to this partnership to keep providing the best kind of services with more innovative options.”
Partnerships undertaken by Zong is a testament that the company is overcoming all boundaries of development to lead the digitization in Pakistan. Through the superiority of Zong’s technological edge in data services, particularly its super-fast 4G internet, the company is redefining the digital lifestyle of people.
ISLAMABAD – July 9, 2018:The Telecom industry has evolved at all fronts, from 3G to 4G, and is headed towards 5G for IoT solutions and beyond. New technologies are emerging and hence business models are continuously being revamped to build a momentum and pave a new pathway for connecting with the customers and enhance their experiences.
One Company, delighting customers by mastering this execution of an exceptionally good 4G experience is, Pakistan’s No.1 Data Network, Zong 4G.
Cognizant to its customer centric approach, the company has dedicated efforts for providing the best user experience. Placing customers at the core, the company aims to continue strengthening it’sinternal and external customer platforms such as Concept stores and Customer Care Centers. The teams are trained to be open and responsive to all sorts of queries to ensure that Zong is listening to customers, responding to them and ensuring their engagement to provide what they want in terms of the best network quality at the most competitive rates.Zong believes that digital transformation, at its very core, is really about customers and their optimal experiences and hence is delivering and setting the benchmark for best end to end experience for more than 7 million 4G subscribers in Pakistan.
“Our 4G network has been in an ever expanding mode, from Peshawar to Gwadar. This kind of a prolific rise is backed by the steadfast efforts to deliver optimal and unique user experience for our valued clientele numbered in millions.” shared the company spokesperson
Zong 4G’s concept stores are one of kind stores offering customers convenience coupled with affordable options for and best 4G connectivity and complimenting solution options under one roof. From 4G connections to mobile phones and phone accessories, the concept store offers it all.The concept stores are present in many major cities such as;Islamabad, Lahore, Karachi, Peshawar and Quetta are not only providing solutions but entertainment as well; with its gaming zone and IOT solutions children and adults are seen pleasantly engaged in the overall experience provided to them.Besides this, the customer services centres too remain a vital source of ensuring seamless connectivity by taking care of the customers’ problems and bridging the communication gap between our subscribers and the company.
By adopting state of art technologies in telecom arena, Zong 4G’s pursuit for optimal service delivery to users is driving the company to take adequate measures to keep a consistent pace with the unfolding demands of modernised digitisation.
ISLAMABAD – July 2nd, 2018: Zong 4G continues the strides to be the most preferred 4G network of Pakistan. With the ambition to digitally empower Pakistanis, Zong 4G, Pakistan’s No.1 Data Network, is continuing the efforts to usher into a new era for 4G.
4G is like building a road, opening new horizons, exploring new avenues and connecting the unconnected and that is the beauty of 4G technology, it can cope up with the digitally-savvy generation’s needs to stay connected
It’s an imperative part of the day for many people – most often for browsing the web, social networking, gaming and running businesses.With the need to be accessible for family, friends and colleagues at the drop of a hat, it’s necessary to have an expansive and reliable network. Already offering the nation’s largest 4G LTE network, Zong 4G is leading the connectivity needs in Pakistan. The company continues to dominate the market by hosting more than 50% of the 4G market share.
With 4G LTE becoming the wireless standard, consumers are becoming more accustomed to experiencing the best there is. For some, that experience includes revolutionary video capabilities and multiplayer gaming, while for others it includes powering their online businesses on the go. With affordable rates, unparalleled connectivity and best network speeds, Zong 4G is enabling more than 7 million people to be digitally connected throughout Pakistan.
A leading provider of 4G connectivity, Zong is striving to address the ever-growing connectivity needs of its new-age customers. The company is committed that customers not only enjoy the superb coverage and many benefits offered but also get great packages at competitive prices.People from all walks of life have the offers array of options to choose from matchless mobile broadband devices (MBBs), smart car devices to offering highly affordable voice and data packages with unmatched connectivity, Zong 4G shines atop the horizons of leading digital innovation and prominence.
The company’s dedicated efforts to lead digital innovation in Pakistan through partnerships with renounced organizations like WhatsApp, Careem and IMO for optimal user experience as well as transformation and digitalization of Pakistan is exemplary and users no doubt prefer Zong because of its vision to make lives easier.
Not only does Zong contribute towards building the 4G ecosystem in Pakistan but it also contributes to reduce inherent inequalities in the society. The company’s act of kindness is a testament of how it is setting the pace on sustainability issues from health care and education to promoting diversity and fostering inclusion. Leveraging its scale and business values as well as the strong CSR heritage of its parent company, China Mobile Communication Corporation, Zong is addressing passion to address the needs of Pakistani’s.
The supremacy of Zong as the most preferred 4G network of Pakistan is a testimony of its commitment to offer best 4G network to its customers. Through innovative breakthroughs of Zong 4G are the paramount in leading the world to an unimaginable high-tech future.
Right now, the future is with Zong 4G as it continues to work towards making true the visions and dreams of all.
Islamabad, Friday, June 22nd, 2018:Pakistan’s No.1 Data network ,Zong 4G has entered into a partnership with region’s top ride hailing app, Careem to offer exciting value propositions for its customers. The companies have collaborated to deliver discounts to Zong customers for hailing rides through app – thus, enriching their experience.
By simply using the code, “ZONGFREE” the new users of Careem app can avail the first ride for free while the existing customers can avail 20% discount on next 6 rides by entering the promo code “ZONG4G”.
All Zong subscribers having number prefixes of 0310 – 0317 can avail these promo codes.
Powered by the fastest 4G, striving to address the ever-growing connectivity needs of its new-age customers and contribute towards the development of Pakistan’s digital ecosystem. Through its dedicated efforts to enhance the customer experience Zong 4G has been partnering with some of the renounced platforms, to seamlessly integrate all subscriber preferred applications into its high quality network, therefore, providing the finest user experience.
Speaking at the occasion, Careem Pakistan’s General Manager North Sadia Khurram said, “It’s a pleasure to partner with Zong 4G to provide new and exciting offers to our customers. Zong 4G is truly in every sense leading the digital innovation, providing the fastest connectivity to its customers throughout many cities. It’s 4G expansion and our services together will continue to wow our customers and simplify their lives wherever they go.”
In line with offering innovative solutions to suit communication needs of its subscribers, Zong has introduced unbeatable Ramadan offers. These offers comprise of daily, weekly and monthly convenience vis-à-vis an all-in-one solution (SMS, Voice and MBs) for both new and existing subscribers.
This Ramadan, Zong customers can avail the best bundles and packages, which their pockets allow. Bringing the widest smiles on peoples face, Zong is committed that customers not only enjoy the superb coverage and many benefits offered by the company but also get great packages at competitive prices. Increasing the numbers of Pakistani mobile users, who are “always” online, Zong offers best 4G network coupled offers like super card, for the youth to be connected. Therefore, continuously striving to enhance their digital experience.
Enriching the digital lifestyle by offering customers array of options, the subscribers can choose from:
At Zong, it’s always a joy to bring to the market subscription packages and bundles that are so rich in content and great for customers. At the same time, the company is still at full throttle in the expansion its network, so that it can continue to be the most preferred network of Pakistan.
For more details visit the website:https://www.zong.com.pk/
Pakistan’s No. 1 Data Network, Zong launched its new TVC on 1st Ramadan to celebrate the festivities with 4G connectivity. With the widest 4G network, Zong is enriching the digital experience of Pakistani’s in every sphere of life. Through its new TVC campaign, Zong is all geared up to communicate the experience on 4G LTE and how the largest 4G network can bring widest smiles to people living online.
The commercial ushers a spirit of sharing in Ramadan which goes hand in hand with the inner reflection of Zong – to enable customers to share experiences through its unmatched 4G connectivity. The ad brings alive an array merriments of Ramadan, where consumers can be seen truly enjoying the Iftars and Suhoors and sharing the joys through the fastest and widest 4G from Khyber to Gwadar, all across Pakistan.
Giving the true definition of 4G and through its seamless connectivity the commercial continues to deliver on the brand’s commitment by glorifying consumer’s genuine moments powered by 4G. Capturing the true essence of today's digitally savvy generation which lives in the moment and wants to share and capture each and every aspect of their lives, the TVC shows howZongis putting people’s choice at the center of brand proposition by promoting 4G connectivity as the foremost preference.
Zong’s ad tends to sensitises the underlined importance of internet technology during the otherwise hectic schedules in Ramzan when the consumers need speedy services to carry out their respective endeavours anywhere and everywhere.
16th May 2018: Zong 4G continues to embark on its journey to create awareness pertinent 4G and evolution towards 5G. Thus, it conducted an awareness session in one of the most prestigious educational institution Lahore University of Management Sciences (LUMS).
Cognizant to its aim to revolutionize the digital landscape in Pakistan, the activity was rooted to make contribution towards development of the 4G ecosystem in Pakistan that has the potential to radically transform Pakistan’s global outlook and economic progression.
Highlighting Zong 4G’s journey towards the No. 1 4G data network, it was elaborated that the technological prowess of the company is backed by support from its parent organization, China Mobile Communication Corporation, which is a key rationale for Zong 4G to be at forefront of market. Likewise, the content of the session also highlighted the paradigm shifts in the technology which has rendered towards emergence of new opportunities to reinvent and offer best services to customers.
IoT is the future so information regarding the smart solutions based on M2M and IoT technologies that are currently being facilitated through 4G were also shared with students. Additionally, it laid out the pivotal role of 5G, which will be an essential driver for customer innovation, data-driven optimization and automation, transformation, development of entirely new applications and business models across the sector and beyond.
Giving students the glimpse of the first- hand experience of real and best 4G network, they were briefed about how transition takes place in reality. With a 4G research lab already established in LUMS in 2017, the students were excited to advance their academic endeavors along latest technological lines, greatly enhancing their learning experience.
True development entails composite of entire nation, in each and every domain. For touching the progress in telecom sector , sessions like this conducted by Zong 4G will go a long way in spreading awareness for the need and utility of high speed 4G internet in the country and ultimately leading the Pakistan towards digitalization.
Serving more than 6 million 4G subscribers, Zong 4G continues to bring the endless possibilities of the country’s digital potential to life.
ISLAMABAD – May 10th, 2018:In a prolific development, Pakistan’s largest telecom network Zong 4G has launched its operations in the port city of Gwadar, a future international business hub which has already seen foreign and local investment amounting in billions of dollars and rupees.
The launch of fastest 4G services in Gwadar implies that foreign citizens from across the globe and local residents who have been pursuing their respective business endeavours in the port city will have unhindered access to the fastest 4G technology against reasonably affordable tariff. The move is likely to boost online businesses in the fast developing international city and the adjoining belt of rural Sindh.
With its 4G consumer-base already having exceeded the 6 million mark, Zong eyes to keep expanding its matchless voice and data services.
“Zong 4G’s network expansion symbolises our customer-centric approach to ensure that the interests of consumers stay above all the rest by offering them best and affordable network,” the telecom company said in a statement.
“We keep expanding our operational portfolio to ensure enhanced operations in cities, towns, villages, and far-flung areas,” it said.
The ongoing momentum of the rapid network expansion implies that Zong 4G continues to invest heavily in modernisation of the mobile network to respond to growing market needs.
Innovation, performance and reliability have long been Zong’s hallmark. The No.1 Data Company of Pakistan epitomises professional excellence and digitised supremacy coupled with its customer-oriented policies with an aim to deliver the best but at highly affordable rates.
Zong 4G is always going an extra mile to offer unique packages, customized according to its customer’s needs, Free Whatsapp offer is a popular one for the same reason. In continuation of innovating better offers, one such recently launched offer of Zong 4G, Gift a Bundle offer is gaining a lot of popularity.
The fast paced world has left people occupied under the burden of their busy schedules, which often doesn’t allow people to exchange a goodwill gesture. With Zong 4G’s unique, Gift a Bundle offer, prepaid customers can simply pay bundle charges on behalf of their friends and family to let them enjoy the free resources without hassle of recharging their accounts.
The simple steps below is all it takes to subscribe to Gift a bundle offer:
You may gift as many bundles as per the available balance- choosing from options varying from daily bundles to weekly, or being a little extra generous to gift a monthly bundle. After activation, the receiver can continue to use the bundle FREE of charge, without any limits, till the continuation of the bundle limit. You may activate this in English, Urdu and Chinese!
Zong 4G holds the largest 4G subscriber base in the country and maintains exceptional care for its customers. The customer centric approach keeps customers at the center of its heart and by offering them one of a kind services like gift a bundle, the company has empowered them in terms of their communication needs.
For more details you may visit: https://www.zong.com.pk/
*Terms and conditions apply.
3rd May 2018: Zong 4G is leaving no stone unturned to create a more socially inclusive Pakistan through various initiatives. Believing that every individual has an equal right to access the opportunities, Zong 4G recently facilitated the cricket team’s participation in the tournament organized by Islamabad Deaf Cricket Club.
To put down any limitation and encourage such hopes, Zong 4G is laying the foundations for providing these people with the much needed care. Not only did the team felt great after winning the first match, it has heightened their desire to represent our country at international forums.
Sajid Iqbal Chaudhry, President Faisalabad Deaf Cricket Association, “Zong 4G gave our cricketers the courage we needed, not only did they equip us for the match but provided an unmatched support that has propelled the deaf cricketer’s perseverance to fulfill their wishes and this is what matters the most.”
Zong 4G launches the Graduate Trainee Programme 2018 on April 19th 2018, to provide an opportunity to young aspiring fresh graduates across Pakistan to gain professional training and a chance to become part of Pakistan’s leading cellular network . Taking a great pride in nurturing the leaders of tomorrow, Zong enrolls numerous graduate trainees from top universities nationwide who are mentored to become future leaders in the respective domains of sales, marketing, and engineering and information technology.
This year, Zong 4G aims to set a new high by recruiting more of raw talent by offering them an opportunity to learn and fulfill their potential in a stimulating and collaborative environment to lead the digital revolution for the prosperity of Pakistan.
Under the emblem of ‘Leaders in making”, the program hires graduates through a rigorous, comprehensive & transparent assessment process. Providing a prospect to grow and have impact in their respective area of interest, Zong 4G has designed an intensive advancement scheme of 18 months which includes classroom training, on-the-job training, coaching and mentoring and rotations within and across the functions in an accelerated learning environment.
Apart from a structured learning program, formal training and professional development process, working in the cross-cultural working environment also enables them to adapt to the dynamics of the global ecosystem. More in more the budding talent of Pakistan also gets an exposure to telecom industry, which fast tracks their learning by gaining first-hand knowledge and training from the pioneers of 4G in Pakistan.
Areas of Interest:
The preliminary requirements for the training programmes are:
For more programme details and online application submission, the graduates can visit: https://www.zong.com.pk/zong-careers/graduate-trainee-programme
12th April 2018: Zong 4G country’s leading data provider, upholds its social vow for contributing towards Pakistan’s educational system by supporting the students’ education, through development and continuation of educational practice at all stages. The company is aiming to let future generation benefit from the experience and support, it can provide as an official Chinese mobile company in Pakistan.
Owning to its commitment, a delegation of students from one of the leading educational institution of Pakistan, Roots Millennium School visited the headquarters of Zong 4G.
“We had been super excited to see all the action behind the best data service we experience.” Shared one of the students M. Shafin Waqar.
Zong 4G has been making strides for the educational development of children of Pakistan. By hosting students, the company is fuelling the dreams of children to opt for a career in Science, technology, engineering, and mathematics (STEM). The company's slogan “New Dreams” reveals Zong 4G ultimate purpose is to give the young generation power to channelize new digital dreams, to enable connectivity between people around the world, reduce the digital divide and build a more sustainable and connected Pakistan.
Sagheer Ahmed described the elation he felt when he entered the Zong Headquarters. “It was definitely worth it,” he said about the visit. “I got to experience the creativity that storms into their product innovations and the dedication put into being a customer focused company. It was just a very exciting moment.”
Ahmed Jirar Abbasi said that they were given tours of the customer care center, shown demonstrations of new and upcoming products and met with employees of the company. He enjoyed learning more about the cutting-edge technologies, including product innovations and the thought process behind it.
“It was an eye-opening experience. I was so thrilled to learn about information technology topics given evolution of technology in today’s world. By allowing us to see how Zong 4G works to ensure best experience for us, it has not only enabled me to better understand the company values but has enabled me to appreciate the rapid development of the Chinese company and its contribution in the field of digital innovation to our country. ” shared Ahmed Jirar Abbasi
Addressing the queries of children that why is Zong 4G the number one data company of Pakistan, why is it so successful? What distinguishes it from other companies? The employees responded that in addition to its core value of “responsibility makes perfection”, the company’s approach to place its customers and people of Pakistan before anything else, is what drives them to deliver the most affordable and innovative data and voice packages.
“I think it’s a great place,” M. Shafin Waqar said. “I would totally consider going back there to lead the digital innovation in Pakistan,” Sagheer Ahmed concluded.
10th April 2018: Zong 4G, opened the doors of its headquarters for a delegation from Roots Millennium School. Under the realm of its ‘New Hope’ employee volunteer program, Zong 4G has been bridging the digital divide to make a meaningful impact on the wider community and contribute towards its commitment of a more digitalized Pakistan.
Youth being the ambassadors of this nation on so many platforms, some of the school’s brightest students were invited for a visit of CMPak, this comprised of a tour of CMPak headquarters where the students were provided with an overview of the basic information and developmental milestones of the corporation.
More in more, the students were briefed about the numerous departments and functions of a successful multi-national enterprise. Emphasizing the importance of customer centric approach of the company, students were also given a hands-on demonstration of Zong 4G’s state of the art customer care center where they got to interact with the employees and spent time closely understanding the dedication behind serving the customers round the clock.
Consequently, in this era of rapid development, innovation is what drives a company to new heights, thus, students were also informed about the importance of product innovation at Zong 4G and how it changes industries and markets, hence being the key for any business to be the market leader.
4th April 2018:4G mobile phones, Accessories, IOT solutions, A gaming zone, and the paramount of all - the one to one customer support for most affordable option for 4G connectivity. You name it and the most preferred network of Pakistan – Zong 4G, has it all under roof for its customers in the new concept stores.
For people who need everything related to a handset and its services, Zong 4G is providing it all through the company’s newly established concept stores. Zong 4G opened the doors for state of art multi-purpose concept store in capital and major cities of Pakistan, which are making life easier for its customers by providing all services and solutions in its concept stores.
Zong 4G’s tech- savvy mutli- purpose stores are adhering to its customer’s convenience by providing them with innovative, affordable and best 4G connectivity and complementing solution options.
Upon entering the concept store, the customers will sense something unique and completely new from Zong 4G. Sleek, chic and innovative design provides clear glimpse of digital lifestyle, which Zong 4G is defining in Pakistan. Offering something new to customers, who are constantly seeking convenience coupled with affordable options in the fast pace world, the 4G handset zone provides a lot of affordable options for customers to choose from. More in more, ensuring that the Zong 4G customer style quotient is not compromised , accessories zone offers them with endless possibilities to customize their phone.
The fun creative zones of Enterprise Solutions corner with IoT solutions & Applications, gaming and live video streaming kiosks reinforce the technological prowess of Zong 4G to provides the customers with an opportunity to take full advantage of the entire range of Digital Solutions.
A value provider for its customers, the knowledgeable associates at the concept store are extending one on one support to Zong 4G’s customers, by guiding them to choose the most affordable yet top notch option.
Zong 4G’s concept store is more than a customer service center and one stop solution for a handset and its services – it is an experience, designed to expand the horizons of customers, giving them convenience and leaving them with a memory of best service along with 4G connectivity. Already functional in Islamabad, Lahore, Karachi, Peshawar and Quetta, the concept stores are unlike anything being offered in market. Zong 4G’s concept store is one of the many initiatives of company to offer best, affordable and reliable service to redefine the digital lifestyle to lead to digital revolution in Pakistan!
20th March 2018: : Zong 4G’s New Hope volunteers conducted an activity based on electronic waste management by sharing their knowledge on recycling and utilizing their skills to contribute to the environmental sustainability along with the students of an underprivileged school in Islamabad.
In 2017, Zong 4G had setup a 4G internet lab for these children at their school, connecting them to the virtual world for the first time. Thriving to enhance the skills, the volunteers have been delivering Internet awareness sessions to these children in a renovated and more modern environment.
Owning the cause, this year students were introduced to many vocational skills and qualities by the volunteers to explore the importance of reuse and recycling as well as to stimulate their sensitivity towards environmental sustainability. Building their capacities, the volunteers empowered the children with the skillset to recycle the electronic waste consisting of key boards and mouse to create innovative and sustainable products.
To maximize the impact, Zong 4G provided the reusable electronic devices to promote science and technological development which has adhered to enrich the learning for underprivileged children beyond the classroom.
Embarking on its strong commitment towards social responsibility, Zong 4G aims to inspire and educate the leaders of tomorrow to create a sustainable future with sustainable environment.
14th March 2018: With more than 6 million active subscribers, Zong 4G has reached a new milestone. Through unrelenting focus on the customer needs Zong 4G has continued to build its network and services to address the needs of customers, hence creating a unique blend between affordability and seamless connectivity.
The latest statistics indicates that the 4G supremacy of the company is the foremost preference of the customers. The company has been dedicated to deliver superior and stable network services to its customers. The state of art technology of the country’s largest 4G data network enables it to be at the forefront of Pakistan’s digital revolution.
6 million active subscribers is a testament that with an unmatched 4G experience in more than 400 cities Zong is no doubt the most preferred network.
The strategic focus of the company adheres to adding further investments in Pakistan and therefore, enriching the 4G ecosystem of Pakistan, through the technological prowess of the parent organization, China Mobile Communication Corporation. Thus, indicating the long term commitment for the prosperity of people of Pakistan.
All these initiatives & achievements, in essence, reflect perseverance on customer centricity, which is at the core of Zong 4G.
8th March 2018: In order to commemorate the achievements of women who contribute in all aspects of life, Zong 4G celebrated International Women’s Day on 8th March 2018, in all Zong offices. The day started off with opening remarks from Ms. Wang Haibo, Chief Human Resource Officer, followed by a motivational session encouraging the female employees to inspire conversation, to raise their voice for empowerment and reach their full potential in whatever they pursue.
Emphasizing on taking care of your soul, mind and body all female employees were engaged throughout the day into various activities. Embarking on the theme for 2018, Zong 4G’s employees Press for Progress as they continue the spirit of togetherness and perseverance towards achieving parity.
The day started off with opening remarks from Ms. Wang Haibo, Chief Human Resource Officer, followed by a motivational session encouraging the female employees to inspire conversation, to raise their voice for empowerment and reach their full potential in whatever they pursue.
In collaboration with local hospital, Zong 4G’s team shared vouchers with female employees, encouraging them to prioritize health. Moreover, inculcating the importance of health as foremost priority, trainers from various fitness clubs conducted an exclusive session with “Body Sculpt” promoting health and fitness.
Zong 4G, continues to nurture a diverse inclusive environment to celebrate and support the achievements of a gender inclusive workforce for collective advancement. Raising the shout for New Hopes, Zong 4G aimed to create awareness for equal rights and opportunities and to aim for new heights and new dreams.
ISLAMABAD – 1st March 2018: Under the umbrella of it’s Employee Volunteer Program, ‘A New Hope’, Zong 4G’s volunteers visited the children with Autism Spectrum Disorder in Autism Research Centre, Islamabad.
Autism Spectrum Disorder (ASD) is a developmental condition that is marked by social and communication difficulties and repetitive, inflexible patterns of behavior.
Zong 4G’s participated in various group activities, modelled positive social interaction and encouraged the children to have fun. For children with ASD, isolation is often a lifelong thing, which leaves them more vulnerable to an extent. Using the language of art, New Hope volunteers gave the children a chance to express their feelings. The activities were carefully crafted for these children to comprehend and bring joy and happiness.
The volunteers adhered to improving emotional and mental health by spending time with them as well as giving them a chance to communicate and step out of their isolation. Spreading the magic and joy, the volunteers surprised the children with gifts, which left them in awe.
Zong 4G’s small gesture of giving back to the Autistic Society indicates that each child’s well being matters.
ISLAMABAD – February 22nd, 2018: Zong 4G has entered into a partnership with one of leading corporate data network company, Supernet, to enhance the service delivery for its customers. Under the umbrella of the partnership, the corporate and small and medium-sized enterprises will be facilitated with enhanced 4G connectivity solutions.
Zong 4G’s customer now do not have to deal with multiple partners, as through this MOU both organizations can complement each other in projects where connectivity is required by customers at multiple locations.
Mr. Shams ul Arfeen, CEO Supernet Limited commented, “It is a good opportunity for Supernet to partner with Zong (CMPaK). With our expertise and experience in data connectivity combined with Zong’s best- in-class telecom infrastructure, we are confident that our customers will experience unparalleled business services.”
Zong 4G the most preferred solution provider for its customers as it continuously aims to enable them and enhance their experience so this partnership will adhere to one window connectivity solutions by bridging the gap for service delivery for its customers through efficient service delivery
ISLAMABAD – February 14th, 2018: Zong 4G added the highest number of customers in 2017, amongst all the network service providers. The company has continued to remain the foremost network preference for Pakistani’s by offering the best, reliable and most affordable state of art 4G service.
By hosting more than 70% of the subscriber base, the company has continued to remain, “No. 1 Data Company” through affordable rates and best network speeds. Hosting more than half of data traffic of Pakistan in 2017, the company has continued to dominate the market. The precision for customer centricity followed by the immense financial and technological prowess of its parent company, China Mobile Communications Corporation (CMCC), have been core elements to sustain its edge in the industry.
Zong 4G, the subsidiary company of CMCC in not only aiming to deliver best customer experience but also adheres to strengthen the Pakistani Telecom market by investing in its network operations. The investment of another $200M in 2017 has expanded the company’s 4G footprint to more than 300 cities across Pakistan, paving the pathway to making 100% of its network 4G enabled; adding the total number of sites to over 10,000, making it the fastest growing 4G network.
Enriching the customer experience, Zong 4G is facilitating customers by innovatively integrating technology and human interaction through e-care platforms. The 21 new tech- savyy Customer Service Centers in four provinces of Pakistan have been specifically designed to allow its customers to take full advantage of the entire range of Digital Solutions.
Through its best, reliable, fastest and most affordable 4G services, Zong 4G has set the benchmark against which the level of Digitization in the country is measured again.
ISLAMABAD – February 7th, 2018: Zong 4G, the country’s No.1 4G network and a socially responsible corporate entity is leaving no stone unturned to leave zero environmental foot print. The company recently made all its offices including CMPak Headquarters a smoking free zone. Beginning from January 2018, the smoking of cigarettes and other lighted products is no longer allowed in the office premises.
Smoking is injurious not only to health but also to environment. It releases toxic air pollutants in the atmosphere, the cigarette butts litter the environment and eventually the toxins seep into soil and waterways. Despite the mounting evidence of association between air pollution and ill health, little attention has been paid to it.
The decision to go smoke free was prompted from the Zong 4G’s commitment to environment sustainability. The smoking free workplace has been welcomed by the employees as sheer commitment for the societal and environmental wellbeing.
The substantive improvement in air quality is not only for the conducive and healthier work environment of Zong 4G employees, but a sustainable ecology as well, for the society overall.
The Company has dedicated the efforts for going green and opting for a sustainable energy supply for a significant portion of its headquarters as well as remote belts of Pakistan.
Zong 4G has pledged not only to lead the digital innovation but contribute towards a greater social impact by improving the lives of employees, communities and also ecological system.
ISLAMABAD – January 30, 2018: To kick off the New Year with a new confidence to make strides for the digital innovation in the industry, Zong 4G held the most successful event ever, its Annual Business Conference on January 25, 2018 in Islamabad. Rising high on the bouts of optimism, the employees and management embarked on the highest confidence to continue carrying the momentum of largest, yet most stable 4G network, for sustainable growth.
Zong 4G’s CEO Mr. Liu Dianfeng inaugurated the business conference, highlighting the company’s unprecedented growth to maintain and sustain a leading position in the industry. The company’s stable operations with an expansive subscriber base, of over 30 million, are all attributable to the large scale network enhancements and strong results from its data business.
Gearing up for 2018, Mr Dianfeng stated, “Optimizing on more facets for 4G solutions, 2018 will allow Zong 4G’s customers to experience the Digital Revolution. Unparalleled innovation, coupled with increased 4G footprint and enhanced customer experience will be at heart to maintain Zong 4G as the widest, strongest and fastest network of Pakistan.”
More in more, owning true to its commitment, an additional investment of $200M in 2017 has expanded the company’s 4G footprint to all of Pakistan, paving the pathway to making 100% of its network 4G enabled, making it the fastest growing 4G network.
The well-organized conference was held to laud and commemorate the unparalleled growth, the organization witnessed in 2017. Optimizing on its expansion and customer centric endeavors, the company is hopeful to continue its legacy of being number one 4G network.
The premier forum to highlight the achievements, the other senior members of Zong 4G outlined their accomplishments for the 2017, followed by their ambitious plan for 2018. Staying true to its core value, customer centricity, Zong 4G outlined that it will continue to redefine the digital lifestyle through its 4G enabled solutions for a sustainable growth and service delivery for the people of Pakistan.
The conference was hosted by Director Corporate Affairs, Mr. Maham Dard and ended with an auspicious reward and recognition ceremony by its HR department recognizing a team of employees who had strongly contributed to Zong’s growth in 2017.
ISLAMABAD – January 16, 2018: Leading the digital innovation in the industry, Zong 4G started the New Year, 2018, with yet another state-of-the-art 4G enabled product, Zong 4G Smart Car solution.
Zong 4G Smart Car solution takes the 4G users in a new realm of digitalization, by offering three features in one innovative vehicle onboard diagnostics OBD –II device, monitored through a Mobile app for both Android and Apple users.
Providing connectivity on the go for its customers, the device offers:
The product, designed to make life easier in this fast pacing world, is now available for all Walk-In-Customers at Zong 4G Customer Service Centers in Islamabad and soon will be launched nationwide.
Easy to install, the Zong 4G Smart Car Solution is plug and play for all models of Honda and Toyota beyond the make of 2000. With as minimal time as 30 seconds for installation, the customers can immediately experience the connectivity on go and enter a world of new digital lifestyle.
Giving the customers a glimpse of technologically transformative experiences, free demos are available at Zong 4G Customer Service Centers, Islamabad.
The top- notch device, Zong 4G Smart Car solution demonstrates the unique ability to make seamlessly connected consumer experience to transform lives across the Pakistan through technology.
Zong 4G is Pakistan’s No. 1 Data Network and leads the telecommunications category with its unmatched 4G experience in more than 300 cities. With this new Smart Car solution, Zong will further propel 4G internet penetration; living up to its vision of transforming the lifestyles of all Pakistanis through technology.
Islamabad, 15th December 2017: Taking the cellular industry by storm, Zong 4G’s recently introduced free WhatsApp offer has transformed the country’s Digital Landscape in emphatic fashion.
Since its rollout a month ago, the offer has continued to make waves throughout the industry, setting a new standard for mobile connectivity. Powered by the country’s fastest and largest mobile data network, the offer has allowed Zong 4G customers an unparalleled level of connectivity unlike anything being offered in the market.
The move to make WhatsApp services free for all networks has proved to be a highly effective and disruptive move by the 4G giant. With competition for 4G services intensifying over the last few months, Zong 4G continues to maintain an edge, backed by its precision focus on customer centricity, as well as the immense financial and technical prowess of its parent company, China Mobile Communications Corporation (CMCC)
“Free whatsapp is a proof that customers are Zong’s first priority, we don’t want to put any limit on customer experience. Even though our 4G network experience is the best, we want our customers to use our network to adapt to a digital lifestyle in the most affordable manner” said Maham Dard, Director Corporate Affairs & Strategy for Zong 4G.
Currently comprising of more than 70% of Pakistan’s 4G market share, Zong 4G’s focus on hosting applications and providing a one-stop digital platform represents the company’s commitment to providing the best and most versatile user experience for its customers. This vision has been supported by the company’s aggressive expansion, making 100% of its network 4G enabled. Having built the country’s fastest and largest 4G network, Zong 4G has expanded its seamless 4G connectivity to over 300 cities of Pakistan. By coupling its customer first business model with state of the art technology, Zong 4G has fast become the digital Lifestyle partner of choice for millions of subscribers across Pakistan.
Islamabad, 12th December 2017: As part of its sustained efforts at transforming country’s digital landscape, Zong 4G, Pakistan’s No.1 Data network, has officially inaugurated its 4G Wireless Research Lab at the Lahore University of Management Sciences (LUMS).
The state-of-the-art facility will provide students of Pakistan’s top-ranked university the opportunity to advance their academic endeavors along latest technological lines, greatly enhancing the school’s learning and research capabilities. The Zong 4G Research Lab comprises of latest broadband wireless equipment, including a commercial base station to support teaching and research into mobile and wireless networking systems. This includes a fully functioning separate 4G network along with exclusive SIMs that connect via the dedicated network.
In addition to supporting academic research, the Zong 4G Research Lab will also serve as a one-of-a-kind hub for innovation, greatly contributing to the promotion of start-ups arising from the university’s National Incubation Centre. By coupling state of the art technology with Zong 4G’s super-fast network capabilities, the aim of this partnership is to help provide a joint platform to support some of the most promising ideas and solutions on the horizon of Pakistan’s fast changing digital landscape.
As the pioneer 4G network in Pakistan, Zong 4G has been at the forefront of leading Pakistan’s data revolution from the ground-up, enabling students and young entrepreneurs. Over the last few years, Zong 4G has invested heavily in the Pakistani market and its telecom infrastructure, making it Pakistan’s most reliable and state-of-the-art technological platform. Through this partnership, Zong 4G aims to leverage its high-speed internet capabilities to help nurture and support some of Pakistan’s brightest minds, for many years to come.
Serving more than 70% of Pakistan’s 4G subscribers, Zong 4G continues to deliver an unparalleled customer experience, by bringing to life the endless possibilities of the country’s digital potential. This vision has been supported by the company’s aggressive expansion, making 100% of its network 4G enabled. Having built the country’s fastest and largest 4G network, Zong 4G has expanded its seamless 4G connectivity to over 300 cities of Pakistan.
Islamabad, 4th December 2017: Zong 4G, Pakistan’s largest Data Network, has partnered with Cine Star, Multan city’s largest multiplex cinema, to add even greater value for its subscribers.
Zong customers can now avail exciting discounts at the premier movie theatre, including a buy two get one free offer for select customers on Tuesdays or Wednesdays. Zong customers are also eligible for a 10% discount on movie tickets, further adding to the growing number of exciting benefits exclusive to subscribers of the country’s largest and fastest growing data network.
Serving more than 70% of Pakistan’s 4G subscribers, Zong 4G continues to deliver an unparalleled customer experience, by bringing to life endless possibilities of the country’s digital potential. These services have been supported by company’s aggressive expansion, making 100% of its network 4G enabled. Having built country’s fastest and largest 4G network, the company has expanded its seamless 4G connectivity to over 300 cities of Pakistan.
Being at the forefront of Pakistan’s digital revolution, country’s largest data network, Zong 4G, has reaffirmed its previously stated position of putting the customers before all other business priorities.
Powered by the fastest 4G network in the country, Zong continues to dominate the data market with more than 70% 4G market share.
Commenting on the phenomenal rise of Zong 4G’s subscriber base, company’s official spokesperson and director of Corporate Strategy Mr. Maham Dard explained Zong’s business approach; “Zong business model is very different, for us, providing the best customer experience is our top priority. We want to help build a strong customer platform which is very open for all our customers. Zong will provide what the customers want in terms of the best network quality at the most competitive rates”.
The year 2017 was marked with some outstanding achievements of Zong 4G. On the customer front, the company was rated as the most proficient operator in complaint resolution. Multiple new state-of-the-art service centers were launched offering the most affordable 4G enabled handsets as well as unique voice and data bundles making them the largest network of service centers in the industry. On the network side, the company expanded its 4G footprint to all of Pakistan, making 100% of its network 4G enabled by the years end. Recently, the company future-proofed its data speeds by upgrading the network back-bone capacity to 100Gbps making its users experience even better than before.
“We have chosen to invest in Pakistan for the reason of transforming lives and building a digital Pakistan. Our aim is our customers, not revenues. In that direction, we will leave no stone unturned, providing our customers with the latest 4G products and the most stable & advanced 4G network in Pakistan. We are investing in our customers through our fastest network, new and more affordable 4G handsets, latest and most state of the art customer service centers in all major cities and the best commercial packages.” He further added.
Additionally, Zong 4G’s partnerships with some of the most widely accessed platforms in Pakistan such as Facebook, WhatsApp & Daraz, reflects its core desire to seamlessly integrate all subscriber preferred applications into its state-of-the-art, high quality network, for the best & most optimal user experience.
Through this unrelenting focus on customer needs, Zong 4G continues to build its network and services around the unique requirements of new-age data customers, balancing affordability with seamless connectivity. All these initiatives & achievements, in essence, reflect a direct & persistent focus on customer centricity, which Zong 4G positions as one of its key strategic pillars.
Islamabad 22nd November 2017: Zong 4G announced free WhatsApp last week, adding to its already provided free Facebook, not just for Zong network but for all networks, for prepaid as well as post paid subscribers.
“We want our customers to be able to experience boundary less 4G experience connecting the world together in an open environment. We don’t want to target any specific audience, all Pakistanis can use Zong 4G for person to person, application to person and machine to machine applications on Zong 4G for the best possible user experience in an open environment” said Maham Dard, Director Strategy at Zong 4G
“We want to develop the 4G market in Pakistan without limiting our customer’s experience. Zong 4G is the fastest 4G network in Pakistan to date, our data quality is the best, so it makes sense to experience all applications on Zong 4G for our subscribers. We feel that the ultimate experience will only be provided by Zong 4G for its user’s requirements due to our widest 4G network in terms of coverage and quality” said Maham
Keeping in view the company’s strategic focus to keep adding investment in Pakistan’s telecommunication market is a visible sign of its long term commitment to the Pakistani community, specifically at a time when other operators are hunting for cash. Zong’ story is different as its parent company China Mobile Pakistan, with its strong financial muscle, aims to strengthen the Pakistani Telco market by investing in its network operations. In March 2017, the company announced that all of its network will be 4G by the end of the year, meaning all subscribers throughout the country will be able to experience the fastest 4G speeds, regardless of their physical location at all of its 10,000+ physical site locations.
At the moment, the company has the highest market share of 4G at 75% in the country, with the most affordable offers for its customers, especially for social media platforms and new applications. The current focus of Zong towards hosting applications and providing a digital platform to its customers is a new commitment of the growing company in continuing to provide the best user experience towards its customers.
“To us, customer experience is the most important and we don’t want to limit our customers in any way. Our teams are continuously working day and night to provide and develop a unique and unparalleled 4G experience in the country for all Pakistanis without any boundaries. Free WhatsApp will open the doors of communication and networking to our customers using Zong 4G, and this is just the beginning, in the future, Zong 4G will collaborate with all internet giants, like YouTube, Facebook, and WhatsApp to develop an ecosystem of best 4G experience for the Pakistani people, providing the best speed, best quality and most affordable rates”. Added Maham, the official spokesperson for Zong 4G.
Islamabad 15th November 2017: Being at the forefront of Pakistan’s data revolution, country’s largest data network, Zong 4G, has announced an un-paralleled offer for its data users.
Customers can now enjoy unlimited access to world’s largest connectivity platform, WhatsApp, at Pakistan’s largest data network, Zong 4G, for absolutely no charge.
Powered by the fastest 4G network in the country, Zong continues to balance affordability with seamless connectivity, as it continues to expand its 4G data coverage to all corners of Pakistan.
Through this offer Zong 4G has catered to the ever-growing data needs of its new-age customers. By providing free access to all WhatsApp services, Zong 4G allows its customers to stay connected and make unlimited calls through WhatsApp, to all networks, anywhere in the world, even without any balance. The offer extends to both video and voice calls and further includes multimedia sharing/downloading, voice and text messages, through one of the most widely used smartphone applications in the world.
Any Postpaid, Prepaid, Internet SIM or Mobile Broadband subscriber can simply dial *247# to start availing this service. After activation, all WhatsApp services continue free of charge, without any data caps or limits, till the continuation of the offer.
This year, Zong has made some major announcements that are poised to transform the industry landscape. The company is expanding its 4G footprint to all of Pakistan, making 100% of its network 4G enabled. Zong’s management has also recently stated that “all Pakistanis are our customers” displaying a far-sighted approach that transcends the traditional boundaries of subscribership.
Zong 4G’s partnerships with some of the most widely accessed platforms in Pakistan such as Facebook, WhatsApp & Daraz, reflects its core desire to seamlessly integrate all subscriber preferred applications into its state-of-the-art, high quality network, for the best & most optimal user experience.
Through its relentless focus on customer-centricity, Zong 4G continues to build its network and services around the unique requirements of its subscribers. This is also reflected by the fact that more than 70% of 4G users in Pakistan prefer to use Zong 4G’s super-fast network.
Islamabad 6th November 2017: Bringing forward its vision of enhanced customer-centricity, Zong 4G the country’s No.1 Data network has provided free access to the ‘My Zong’ customer care app as well as the Zong 4G website to all its customers. Whereas previously customers paid data charges on the use of these digital services, the move to provide free access has been taken to provide greater convenience alongside a greatly improved user experience for all Zong 4G subscribers.
Both services allow customers access to important information on Zong 4G’s packages and value added services as well as the ability to activate or deactivate the company’s broad range of bundles and packages. Furthermore, customers will also be able to chat with customer care officers and help resolve their issues in a timely and convenient manner all without any charges. Customer are advised to note however, that all internal and external links embedded within the APP and website will be charged as per individual package plans.
By continuing to place customers at the forefront of its decision making process, Zong 4G remains committed to delivering a rich user experience, for the fastest growing 4G network in the country.
CEO Zong 4G, Mr Liu Dianfeng and Ms Miao Qiao (CTO of Zong 4G) celebrating the successful implementation of the backbone network upgrade with representatives from Huawei technologies.
Islamabad 1st November 2016: Zong 4G, Pakistan’s No.1 4G Network has successfully expanded its Backbone transmission network from multiples of 10Gbps to 100Gbps, in order to keep up with its fast rising subscriber base. Operating the country’s largest 4G network, this large-scale upgrade allows the company to move forward in a new phase of expansion, leading to a more enhanced user-experience in terms of speed and reliability.
The Optical Transport Network (OTN) of cellular operators comprises mostly of a long-haul fiber optic network that forms the figurative backbone of these operators’ entire networks. The extent and strength of these backbone networks define the overall capacity and speed at which individual connections are made by subscribers both to within the network and to wider networks such as the Internet.
By expanding its backbone capacity by over 10 times, Zong 4G has not only ensured that its network remains future proof, but has also ensured that its customers are provided with a seamless digital experience unlike anything offered in the industry. By ensuring ample capacity at the back-end of its network, each and every subscriber on Zong 4G’s network will have access to an uninterrupted voice and data stream, dialed up to the max on the most advanced and widespread 4G network in the country.
Speaking on the occasion, Head of Corporate Affairs and Strategy Mr. Maham Dard said, “We are extremely excited to have successfully implemented this upgrade in record time, without any outages or downtimes on our network. Zong 4G is the only cellular operator that remains committed to investing in nothing less than the cutting edge, continuously employing some of the most advanced technology available. I am confident that, this enhancement to our network infrastructure will contribute greatly to quality of service and end-user experience for many years to come.”
This upgrade in Zong 4G’s network infrastructure while offering greater efficiency and reliability to end-users also offers an immense boost in its current bandwidth capacity. This holds particular benefits for the company’s Enterprise customers as well, allowing for the provision of a wider portfolio of differentiated services.
As the country’s No.1 Data network receives yet another major technological upgrade, Zong 4G remains well poised to lead Pakistan’s Digital Revolution well into the future.
Islamabad, 1st November 2017: In a press release issued by Zong 4G, the company’s spokesperson and Director Corporate Affairs Mr. Maham Dard highlighted the significance of its digital services in Pakistan:
“Zong 4G is the only and the best way for any Pakistani to adapt to the digital 4G lifestyle. It’s very simple, if you want to win a race, you would prefer to have the fastest car, not the slowest one. Right now, Zong4G is the fastest and most reliable and the most preferred network in the country, that’s why it’s the customers 1st choice for their digital needs”
Zong 4G has more than 70% of the market share of 4G in the country because of its network speeds and affordable rates. It also currently has the highest number of sites including 4G, numbering more than 10,500 throughout Pakistan. The company further added that even though many other Telco companies are offering 4G services, Zong 4G is the fastest network.
“No matter where you go, our 4G coverage will provide un-interrupted network to cater to your needs anywhere in Pakistan, from Karachi to Peshawar. We offer the best experience to all our customers, throughout the country. All customers are Zong 4G customers, even if not today, we are confident that they will switch to Zong 4G in the near future due to our superior packages and more data and voice services at affordable rates. No matter which application the customers are using, but only Zong 4G will provide the best network to run that application due to our excellent network Quality”. Mr. Maham further added.
As the company prepares to further expand its 4G footprint across the country, it remains focused on maintaining its standing as the digital lifestyle partner of choice for every Pakistani. By setting the standard for high-speed wireless connectivity Zong 4G has set the benchmark against which the level of Digitization in the country is measured against. Based on its extensive experience and expertise with regard to 4G connectivity Zong 4G is well poised to unleash its vision of a New Dream across Pakistan.
Islamabad, 30th October 2017: As part of its sustained Corporate Social Responsibility efforts, Zong 4G, the country’s No.1 4G network, marked Breast Cancer awareness month by holding an awareness drive at its Headquarters. Highlighting the importance of timely diagnosis and early detection, the company held a detailed awareness session for female employees in which participants were briefed on tell-tale symptoms and potential risk factors to help create awareness on this highly important issue.
Pakistan currently has the highest incidence of Breast Cancer in Asia where more than 90,000 cases are reported every year. This is mostly attributed to a general lack of awareness where this treatable disease is usually detected at advanced stages where little can be done to turn its course.
The awareness drive organized by the company was aimed at addressing this very issue through a series of different initiatives. All female employees which comprise of more than a third of the company head quarter’s workforce took part in an interactive lunch and learn session where they were able to gain greater insight into this illness from a panel of trained Oncologists. Participants were also given the opportunity to hear first-hand accounts from breast cancer survivors, celebrating the strength and resilience shown by these women in the face of adversity.
With more than a third of the company’s workforce comprising of women, the activity is a stark reminder of Zong 4G’s commitment to the safety and well-being of its employees as well as the wider community. While the awareness session was exclusively for female participants, Zong 4G’s entire workforce donned pink ribbons for the day in expression of their solidarity with the fight against Breast Cancer. As a socially aware and forward looking company, Zong 4G remains committed to bringing about a transformative and meaningful impact in the country through its wide-ranging initiatives, straddling across a broad range of social issues.
Islamabad 18th October 2017: Zong 4G, Pakistan’s No.1 4G network has maintained its edge as the data carrier of choice in the country through its unbeatable postpaid packages. Offering the most competitive call and data rates in the country, the company is offering on average 50% more data than its closest competitor on the largest and most sophisticated 4G network in the country.
While the company’s supremacy in data is already well established, the decision to offer some of the most competitive call rates on its postpaid packages also speaks volumes of the company’s focus on customer centricity. All postpaid packages have been designed based on extensive customer feedback taking into account network quality, competiveness and 4G coverage all leading to the company setting the industry standard for wireless connectivity.
Keeping in line with the company’s commitment of creating a complete 4G ecosystem, Zong 4G’s promise of unleashing ‘A New Dream’ and digitally revolutionizing every-day life in Pakistan serves as the underlying impetus behind its position as the No.1 4G network in the country. ”
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Islamabad 3rd October 2017: Zong 4G Pakistan’s No .1 4G Network, has achieved yet another milestone in the telecom industry according to the latest PTA figures. Staying true to its focus on customer centricity, Zong 4G is leading the telecom industry with a 99.3% success rate in customer resolutions for the month of August 2017.
This success rate measures the percentage of customer complaints that were resolved, out of the total number of complaints for a given period. It represents a broad picture of the importance given to customer care services, taking into account customer satisfaction, turnaround times and overall ease of accessibility.
Considering how this aspect of the industry has been under-represented in the past, the inclusion of such indicators in the PTA’s monthly report bodes well for the industry. Customers form the core of Zong 4G’s business model and take center stage throughout the company’s decision making process.
Zong 4G remains committed to this approach and looks forward to translating this into added value for the industry as a whole. By hosting more than 75% of Pakistan’s 4G subscriber base, the company aims to leverage its leadership through its state of the art network and unrivaled approach to customer centricity throughout the country.
Islamabad, 27th September 2017: Zong 4G, Pakistan’s No. 1 4G network hosted 10 underprivileged students from Mashal Model School at its headquarters as part of its corporate and social sustainability initiatives. Held under Zong 4G’s ‘A New Hope’ employees’ volunteer program, the activity was centred around Zong 4G’s commitment to making a meaningful impact on the wider community through its work with partner organizations.
Featuring ten of the school’s brightest students, the visit comprised of a tour of CMPak headquarters where the students were briefed about the numerous departments and functions of a successful multi-national enterprise. Emphasizing the importance of customer care within the organization, students were also given a hands-on demonstration of Zong 4G’s state of the art customer contact centre. Here students took part in numerous activities designed to help develop their leadership and communication skills.
Lauding Zong 4G’s ‘A New Hope’ Volunteer program, Director Mashal Trust Zeba Husain said, “Working with Zong has opened up a whole new level of possibilities for our students. The enthusiasm and dedication exhibited by all the volunteers is greatly appreciated. I hope that other corporations too follow suit and take such similar initiatives.”
Zong 4G currently hosts Pakistan’s largest and longest running 4G Network. With plans to significantly expand its network footprint, the company remains committed to making a social as well as technological impact with a key focus on sustainability.
Islamabad, 14th September 2017: According to the latest PTA numbers, Zong 4G, Pakistan’s No.1 4G network remains at the forefront of Pakistan’s 4G revolution. Powered by the largest and fastest growing 4G network in the country, Zong 4G continues to balance affordability with seamless connectivity, as it continues to expand its 4G data coverage to all corners of Pakistan.
Despite stiff competition, Zong 4G’s focus on providing unmatched data speeds has led the company to secure over 75% of the 4G market. This represents a five-fold increase in its 4G subscriber base over the previous year, as the company remains committed to re-shaping market trends, and securing its advantage as the longest running 4G network in the country. Building on this increase, Zong 4G is also significantly ramping up its customer care operations keeping in sight its goal of delivering unrivaled customer care at both pre-sale and after-sale levels.
With plans to scale up its network to 10,500 4G sites by the end of the year, Zong 4G is well poised to unleash its vision of a ‘New Dream’ for a Digital Pakistan.
Zong 4G's state of the art Customer Service Centers in Karachi (left), Lahore (middle) and Islamabad (right)
Islamabad, 5th September 2017: Zong 4G, Pakistan’s No.1 4G network has vowed to set the standard for customer centricity, by greatly expanding the reach of its Customer Service Centers across Pakistan. Already operating the largest network of company owned CSCs in the country, Zong 4G, continues to lay emphasis on directly reaching out to its customers everywhere, pioneering 4G connectivity throughout Pakistan.
Coupled with its state of art e-care platform, Zong 4G is committed to building a more personal relationship with its customers, by innovatively leveraging both technology and human interaction. Its purpose built service centers underpin this Customer First approach, providing subscribers with highly customized digital solutions across Zong 4G’s entire range of services.
“We will continue to invest in our customers by providing them with the latest information, latest 4G products, and the most stable and advanced 4G network in Pakistan, said Maham Dard, Company Spokesperson and Head of Corporate Affairs & Strategy. “Our state of the art customer service centers have been designed from the ground up to help our fast expanding customer base, seamlessly adopt the 4G Digital Lifestyle. The reach of our CSCs remains unmatched within the industry, and as we expand further we plan to strengthen our position by focusing on key underserved areas.”
All of Zong 4G’s company operated Customer Service Centers have been specifically designed to allow its customers to take full advantage of the entire range of Digital Solutions available. These also include the availability of a wide range of 4G enabled phones and internet devices, ensuring seamless connectivity with the country’s largest 4G network.
Islamabad, 24th August 2017: Zong 4G, Pakistan’s No.1 4G network has reaffirmed its commitment to leading Pakistan’s Digital revolution by continuing to reinvest all earned revenues in Pakistan. As part of its parent company, China Mobile Pakistan’s focus on the ‘Belt and Road’ initiative, Zong 4G is fully geared towards digitally transforming the lives of the Pakistani people keeping to its overarching vision of shared prosperity at a regional level.
Through a series of sustainable and well-targeted investments the company has remained dedicated to expanding not only the country’s communications infrastructure, but also the potential of the very people that are helping build it.
“Any revenue earned from the people of Pakistan will be spent back on the people of Pakistan, to give them a stable, advanced and reliable network” explained Maham Dard company spokesperson and Director Corporate Affairs& Strategy. “Our first goal is to help the Pakistani people adopt a digital lifestyle through Zong 4G. We will continue to re-invest in Pakistan, on the Pakistani people.”
By adding to its investments already worth $3 Billion over the past few years, Zong 4G aims to further scale up its network by increasing the number of its 3G/4G sites to around 10,500 by the end of the current year. It is based on this inherent potential of the Pakistani people that the company continues to reinvest in and lay the foundations of Pakistan’s future trajectory. A foundation on which it can it can help digitally empower the people of Pakistan from the ground up, and help realize its vision of a ‘New Dream’.
Zong 4G, under its Corporate Social Responsibility program has amazed all of Pakistan with a special 70 year anniversary present to the nation.
This Independence Day, Zong 4G’s ‘New Hope’ volunteers pay homage to the greatest hero of our Independence, Quaid-e-Azam Muhammad Ali Jinnah, by creating a virtual tour of his birth place, Wazir Mansion, Karachi.
This virtual tour, placed at Zong 4G’s Corporate webpage, allows visitors to take a 3D tour of Quaid’s family home. The tour allows a ‘life-like’ experience of walking through the entrance and hallways that were once walked by the great leader himself. The tour allows access to Quaid’s bedroom, study and his library which has the original furniture that has been preserved in its original state. The second floor displays astounding artifacts such as Quaid’s clothing, wearables and accessories that were under his use and gives us a peek into his elegant lifestyle.
Wazir Mansion, known officially as “Quaid-e-Azam Birthplace Museum” is a former family home in the Kharadar district of Karachi, Sindh. The magnificent structure was built during 1860-1870 with stone masonry in lime and jute mortar to suit the volatile weather of Karachi. Quaid-e-Azam Muhammed Ali Jinnah's father got the house for rent in 1874 and settled here.
In a statement released today, Zong 4G’s Director Corporate Affairs Mr. Maham Dard said; “This house, where Quaid spent 16 years of his childhood and youth is a precious national monument that provides inspiration to all of us. Zong 4G has launched this tour on the occasion of our 70th Independence Day so that people from all across Pakistan and the world can virtually visit the first home of the father of our homeland and experience the awe of this wonderful place themselves.”
“Zong 4G, being Pakistan’s No.1 Data Network, takes great pride in promoting the cause of a digital Pakistan. This initiative is our humble contribution towards our civic duties, which we cherish and value as one of our core responsibilities to the Pakistani society.”
Zong 4G, is the leading 4G operator of Pakistan with a 75% 4G market share and 4G coverage in over 300 cities nationwide. The company recently announced its plans to upgrade 100% of its network to 4G by year end. The company has also announced plans to invest over $200 Million in Pakistan in 2017. Zong 4G’s objective, as expressed through the brand promise of “A New Dream” is to leverage the technological edge in 4G LTE to digitally transform the lifestyle of Pakistani people and this remarkable effort is in line with Zong 4G’s ambition to lead Pakistan into a new digitized age.
The virtual tour can be visited at the below link.
Zong, Pakistan’s No. 1 Data Network has announced the opening of ‘one-of-a-kind’ concept store in Lahore. The Store is equipped with latest Zong products and state-of-the art gadgets. Customers will be able to avail the latest products and services of Zong by visiting the ‘state-of-the-art’ concept store in Lahore.
The store is now open to Walk-In-Customers at WB Mall, Gulberg and is designed to provide customers with a better understanding of how technology can make life easier.
This top-notch concept store will demonstrate how simply & seamlessly different aspects of technology come together to transform lives across the world.
This multi-purpose store will host:
The store was inaugurated by Zong’s Chief Financial Officer Mr. Li Wenyu, alongside other senior officials. In order to ensure the perfect customer experience, the staff at the concept store has been trained to go the extra mile in facilitating customers. The people of Lahore already enjoy Zong’s fastest 4G services spread across the city, with affordable data products, customized to suit the needs of the customers, as is the case with the rest of the country.
Zong is Pakistan’s No. 1 Data Network and leads the telecommunications category with its unmatched 4G experience in more than 300 cities. With this new concept store, Zong will further propel 4G internet penetration, living up to its vision of touching the lives of all Pakistanis with their exciting offers & customer support available through this store.
Zong, Pakistan’s No.1 4G Network, has entered into a strategic partnership with United Bank Limited, one of the leading banks in the country. The two companies signed an MoU for Mobile Broadband (MBB) under which UBL credit card customers and UBL employees will get MBB devices with upfront purchase of 12 months MBB bundles. This offer will be available for Zong Bolt, Bolt+ and Bolt Ultra devices.
This strategic partnership aims to harness Zong’s cutting edge technology to align it with key businesses and facilitate in accelerating business transformation through Zong’s fastest, widest and strongest 4G network across the country. Zong is committed to developing its corporate services in key industry sectors of the country, including transportation, banking, healthcare, education energy while focusing on expanding its product portfolio.
Zong continues to maintain its market leader position in 4G with coverage in over 300 cities across Pakistan and a 75% 4G market share. The company has reaffirmed its commitment to invest over $200 Million for network expansion in 2017 and upgrade its entire network to 4G, which will be an unprecedented achievement.
“Every person in Pakistan is our customer, whether on Zong network or not”
Zong will upgrade all sites to 4G by the end of 2017 it was stated in an official Press Release by the Company today. It is interesting to note that the company already is the pioneer in 4G technology in Pakistan and has the largest number of 4G sites in the nation, which will reach 10,600 by the end of the year. Its fast roll out of this latest technology in Pakistan, Urban and Rural areas coupled with one of the best network quality has been a great success for its customers.Zong’s 3G/4G strategy seems to be working perfectly, keep a stable 2G with leaps and bounds of new investment in its 3G 4G network.
”Zong will take the lead to connect Pakistan with the rest of the world. We will upgrade all our sites to 4G by the end of 2017. We have developed the most innovative and brand new customer service centers throughout Pakistan in Lahore, Quetta, Karachi and Peshawar with new solutions, new products, new applications and new packages, in fact, we are the only operator who wants to invest in our customers, to make them knowledgeable on the latest technology available in the nation and how they can benefit from it for a better, improved and a connected lifestyle. Any customer, whether from Zong or not, can now walk in to our service centers and get as much information on 3G/4G as possible, we welcome all! Every person in Pakistan is our customer, whether he is on the Zong network or not, that’s the way we think, and that’s the way we operate, and we firmly believe that sooner or later, people who are not on our network will join us due to our product quality and best customer services. said Maham Dard, official spokesman for Zong.
For the customers, it is important to understand what 4G is. 4G is the connection to life, connection to a better future, a new and improved lifestyle for every Pakistani. It is a step into a faster, more advanced, more innovative horizon for our country. For our youth, it is a bright future with unlimited knowledge instantly, connected with 4G, reshaping the country’s future. For our professionals, 4G is innovation beyond limits to advance their capability and learn new and modern ways of efficiency to be more productive in their work. For our businessmen, it is a faster way of doing their business and make their products available in the international market at record speed, helping Pakistan’s commerce industry directly. For our doctors, 4G is about how to treat our patients with most advanced technology and the latest healthcare solutions. For the media, 4G is about keeping our nation up to date on the latest happenings live from around the world, for our law and order, 4G provides the fastest connection to law enforcement agencies in real time to keep our nation safe. 4G helps everyone, to get information quicker, to be able to compete faster, to improve and progress more efficiently, provide new solutions and learn new ways of a better and prosperous lifestyle for every Pakistani.
“Zong is here to make more investment on the Pakistani people, to provide Pakistan with a faster and better connection to the world, so it can compete with other nations. We are investing in Pakistan because of its strong friendship with the government of China and the relationship China has with the Pakistani people. Our business model is completely different to that of other operators, we are not just doing business, we are providing a platform to the Pakistanis for them to advance in all sectors of their life. Zong will play a key role in connecting the Pakistan china business corridor”, Maham further added, speaking to Zong’s contribution in Pakistani society and its relation with China.
Among all operators, Zong has the highest 4G market share at 75% in the industry.
Pakistan’s largest data Network, Zong 4G, announced the opening of ‘one-of-a-kind’ concept store in Karachi, today. This is Zong’s 5th Concept Store, the 1st in Karachi and also the biggest to date. The Store is equipped with latest Zong products and state-of-the art gadgets & Enterprise Solutions on display. The inauguration event is being live tweeted and covered by enthusiastic and notable Bloggers and the hashtag #ZongConceptStore is trending at No.1 in Pakistan right now.
The store is now open to Walk-In-Customers at Clifton, Karachi and is designed to provide customers with a better understanding of how technology can make life easier. The opportunities provided by telecommunications are currently so vast that many people are having trouble keeping up with them. This top-notch concept store will demonstrate how simply & seamlessly different aspects of technology come together to transform lives across the world.
This multi-purpose store hosts;
The store was inaugurated by Zong’s Chief Financial Officer Mr. Li Wenyu, alongside company’s Chief Technical Officer Ms. Miao Qiao and other senior officials. In order to ensure the perfect customer experience. The staff at the concept store has been trained to go the extra mile in facilitating customers. The people of Karachi already enjoy Zong’s fastest 4G services spread across the city, with affordable data products, customized to suit the needs of the customers of Karachi, as is the case with the rest of the country.
Zong is Pakistan’s No. 1 Data Network and leads the telecommunications category with its unmatched 4G experience in more than 250 cities. With this new concept store, Zong will further propel 4G internet penetration, living up to its vision of touching the lives of all Pakistanis with their exciting offers & customer support available through this store.
It is a journey of remarkable success, from being the 5th and smallest operator in 2008 to being the No.1 data telecom operator in a matter of 9 years is nothing but incredible. With the ownership, research and investment of China Mobile Communications Corporation, the largest 4G telecom operator in the world, at an investment of more than $2.5B, Zong has seen phenomenal growth in a matter of a few years and has established itself as the fastest growing telecom company in Pakistan with hundreds of thousands of customers becoming part of the Zong family in a short span of time. 9 years on, Zong has more than 3.1 Million 4G customers, the highest in the industry, with a significant 75% share in 4G and the second highest number of 3G and 4G customers in Pakistan. In the last 9 years, Zong has been the pioneer in leading the digital revolution in Pakistan, introducing high speed internet at affordable rates for the Pakistani people. With Zong's widest 4G network spanning more than 300 cities of Pakistan, the company dedicated staff has worked day and night to revolutionize customer experience through cutting edge technology and fastest speeds. Zong's success can be attributed to its focus on customer centricity and ensuring the widest, strongest and most technologically advanced network nationwide.
In addition to Zong's contributions in the Telecommunication sector of Pakistan, the company has played a pivotal role in the country's socio-economic development. While bringing in the latest technology into the country and successfully leveraging it to create the 4G ecosystem all across the nation, it has created many business opportunities in the country as well through its direct investment supported by its parent company, China Mobile Communications Corporation. Just in 2016, the company announced and executed an additional 1,000 4G sites on top of its original target, rattling the market and its competition. The organization's execution capability set a record by completing this target 3 months in advance while customers enjoyed top data download and nonstop streaming services across the country. Over the years, Zong has been the clear choice of customers, especially for its data and excellent network coverage coupled with its fair and competitive commercial packages which the subscribers have loved again and again.
Our customers are very important to us, we want to offer the best services at the most affordable rates with the widest and deepest network coverage throughout Pakistan, said Zong's CEO and Chairman Mr. Liu Dianfeng. we will continue to expand our network and increase our coverage map with additional investment of $200M in 2017 alone, reaching our 4G site count to 10,000, the highest of any operator in Pakistan he added.
Customers can now enjoy the best speed of mobile internet anywhere in Pakistan at the most affordable rates with the best network. It is important to note that Zong is continuously adding more investment, more network sites to increase and enhance its data and voice quality network throughout the nation. This is one of the reasons that Zong is the market leader in terms of its data services. Recently, due to the excellent 4G coverage and network speed, the company has launched many specific mobile applications and partnered with key online retailers like daraz.com to offer the best online services for its customers. In many ways Zong's ambition & the core desire is to revolutionize the lifestyle of Pakistani people by becoming an indispensable part of their digital lives. This includes connecting all but particularly the far flung areas of Pakistan where access to information and facilities is limited. In that way Zong continues to serve as a catalyst of growth in Pakistan's economy.
LAHORE – Zong, Pakistan’s largest 4G Network, has equipped Beaconhouse School System, the leading educational setup of Pakistan, with an advanced telecommunications based Enterprise Solution. In this regard, a contract signing ceremony was held between the senior officials of Zong and Beaconhouse School System in Lahore.
Beaconhouse School System is one of the largest private school networks in the world furthering the cause of quality education in Pakistan. To strengthen the bond between parents and the organization,
Beaconhouse has introduced a connectivity centric “Parent Relationship Program” for which Zong 4G is the official connectivity provider. The program is designed to enable a direct relationship of organization’s Relationship Officers with parents for constant feedback and support.
Beaconhouse’s decision to partner with Zong 4G for a critical program is based on Zong’s prolific reach & diversity of communications solutions. Worthwhile to mention here that Zong is the leading 4G Telecom service provider with over 2.8 Million 4G subscribers and 4G coverage in over 300 cities of Pakistan. The company has committed to invest over $200 Million in Pakistan for network expansion in 2017.
Zong, Pakistan's leading 4G network has reached 3 million likes on its Facebook page. The company prides itself on maintaining a strong social media presence on diverse social media platforms including Facebook, Twitter and Linkedin. This achievement is a testament of Zong's growing popularity among cellular subscribers, particularly the youth, who comprise the largest users of social media in Pakistan.
After this achievement, Zong now ranks in second place among Telecom companies in terms of likes on its Facebook page which reflects on the organization's popularity and likeness amongst its subscribers
Recently the company has substantially increased its coverage and capacity throughout the country, especially in its 3G/4G coverage map. The increased investment has yielded in more customer satisfaction and greater than good network quality which has been particularly liked by the customer.
Zong is the leading 4G Telecom service provider with over 2.8 Million 4G subscribers and 4G coverage in nearly 300 cities of Pakistan. The company has recently committed to invest over $200 Million in Pakistan for network expansion in the country.
Zong 4G volunteers under its Employee Volunteers Programme, A New Hope, visited Pakistan Institute of Medical Sciences and spent quality time with young thalassemia patients on Friday March 24th 2017. The activity was carefully planned and brought happiness and joy to these young patients. The Zong 4G team visited multiple medical wards at the hospital to share their excitement with the hospital staff as well as the patients. It was a moment of extreme joy for the children's parents who were also present at the hospital to witness this activity for their children.
The young children enjoyed multiple gifts which were brought by the Zong volunteers. It was a small but valuable gesture from the organization to show that it cares and has a strong focus on its corporate social responsibility towards the local society. In the recent months, the organization has stepped up its social presence in areas of law and order, education, social reforms and multiple health care initiatives to add value to the local society.
Zong, Pakistan’s No 1 4G network, has successfully launched its flagship product in the health care sector with the advent of ‘Cloud Clinik’ in the Family-Con event. The product, will be providing electronic medical record solutions for small and big medical facilities. With this cloud based solution, doctors will be able to manage their hospitals and clinics in a paper free manner with no upfront investment.
CloudClinik is Pakistan’s first cloud based EMR & Practice Management Software aimed to make healthcare facilities paper-free.
It provides an unmatched user experience for doctors & administrators streamlining all practice workflows starting with patient registration to system generated prescriptions & real time reporting with an all in one solution that is easily adaptable and affordable.
Basic Product features:
Regarding the launch of the product, Zong’s statement reads; “We are proud to launch Pakistan’s first cloud based EMR & Practice Management solution which will go a long way in facilitating health care facilities in Pakistan. The product will help streamline health care facilities with an all in one solution which is both easy to adapt and affordable.”
“Zong aim’s to revolutionize the health care sector with its innovative enterprise solutions products that will transform the lives of millions of Pakistanis.” it further adds.
Dr. Ahmed Naveed Bhatti, Vice Chairman Family-con organizing committee, commented that the interest of Pakistan’s leading 4G telecom operator in the health care sector with the introduction of state of the art health solution is highly encouraging. Such solutions can revolutionize the health sector and improve patient care.
“Finally having a healthcare solution that embeds cloud technology and best practices in patient data security is a huge step in the right direction. The best thing about CloudClinik is its easy adaptability for doctors while maintaining cutting edge technology at the back end. To me, this is definitely the next big thing in health care solutions,” explained Sajjad Kirmani, CEO Infogistic Pvt. Ltd. and one of the pioneers of healthcare IT in Pakistan, who was also present at the event.
Zong has announced and disbursed multiple cash reward bonuses to all of its employees in Dec 2016 and Jan 2017 due to the excellent operational performance of the organization in 2016. The cash reward bonuses include annual performance bonus, special incentive bonus & CEO special award bonus for 2016. This bonus payout is one of the highest ever performance based rewards in the history of the organization.
It was a moment of sheer joy for all of zong's employees as all rewards paid in December 2016 and January 2017 were on top of the 3 quarterly bonuses already disbursed throughout the year based on the quarterly performances of the company. Zong has been a rising telecommunication organization over the last few years with the best 4G coverage and data speeds throughout the nation coupled with the most affordable prices for its products, leading the industry in its 4G evolution.
Zong, Pakistan’s No 1 Data Network, has partnered with Pakistan’s leading educational institute, Lahore University of Management Sciences to officially launch a mini sales and service center exclusively for LUMS. LUMS students, faculty members and visiting students will now be able to avail the latest offers and services of Zong. The establishment of this sales and service center will go a long way to facilitate students of LUMS experience the fastest 4G speeds in addition to ensuring Zong’s presence at Pakistan’s premier educational institute.
In a ribbon cutting ceremony held at LUMS, Zong senior management along with LUMS staff members officially launched the mini CSC at the LUMS premises. LUMS students will now be able to avail all Zong services in campus from the mini CSC set up in the premises.
It is pertinent to mention that Zong previously partnered with LUMS for the establishment of an advanced 4G research lab, enabling students at LUMS to leverage the fastest speeds of Zong 4G for research purposes.
Zong will add an additional 1,000 4G sites across Pakistan within 2016. This news was shared today after the company achieved their 2016 4G rollout plan, 3 months ahead of schedule, showing an outstanding execution of their 4G roll out site plan.
The addition of 1,000 4G sites will take the overall tally of Zong’s 4G sites to around 6,000 by the end of this year, making it the largest, widest and fastest in terms of 4G coverage. To facilitate company’s ambitious expansion plans, Zong’s parent company, China Mobile Communications Corporation, which is the largest telecommunications company in the world, has given a go-ahead for additional investment. Through this, the total 4G investment to date of Zong in Pakistan is going to cross USD 300 Million mark by the end of this year.
It is to be noted that Pakistan’s fastest growing 4G network recently expanded its 4G coverage to over 100 cities nationwide and was also designated by PTA as the No.1 operator in voice and data services. This expansion plan is a strong indicator of Zong’s long-term commitment to the local telecommunication market. The rollout will greatly enhance Zong’s 4G coverage and quality of data user experience, reflecting organization’s aspiration to transform the digital lives of Pakistanis through its high speed data services.
Mr. Maham Dard, Director corporate affairs and official spokesperson of the company said: “The addition of 1,000 4G sites after meeting our 4G expansion target is a huge milestone for us. It testifies our commitment to provide a stable, affordable and reliable network to our customers. We will continue to invest in 4G technology and continue to improve our services to provide a faster, wider and deeper data quality experience to the users. We will continue to invest more and execute more to be able to provide the best quality network to our subscribers”
“Zong envisions to enable a fully connected environment for Pakistanis for which we have invested over PKR 220 Billion so far. Digitization is a catalyst for economic growth and we will continue to enable it by leading the data services market of Pakistan.” he further added.
Zong and Lahore University of Management Sciences (LUMS) have come together to enter into a strategic partnership by striking a Memorandum of Understanding (MoU) for the development of a state-of-the-art $1 million worth of 4G research lab at the university.
Signed here on Friday, the said MoU would pave the way for Zong to give hundreds of students of Pakistan’s top-ranked business management university the opportunities to polish their academic endeavors on latest technological lines. ZTE would provide technical assistance in this regard.
Zong’s Chairman & CEO, Mr. Liu Dianfeng said: Zong (China Mobile Pakistan) is committed to invest in Pakistan for the long term to support the Pakistani lifestyle reach new heights of development in the technology sector. Today’s MOU signing is the latest of such commitments proving its true essence for the young students of this country. Zong’s 4G can help Pakistani students in the research field and be a leader in the field of telecom and all educational sectors at an international level. Zong has the best 4G technology, the largest investment in Pakistan and we hope that this technology can help all sectors of Pakistan, education, healthcare, government, banking and the corporate sector.”
The establishment of an ever-advanced featured 4G research lab, with the help of ZTE, implies that the students of LUMS would be able to acquire the related online material instantaneously with Zong’s unbeatable speeds.
To a great deal, this would help them make their respective assignments, research papers, thesis and related material more accurate, credible, authentic and research-oriented.
Three In-Building Solutions (IBSs) would be installed and a Mini-Customer Services Centre (CSC) would be set up at LUMS as part of the research lab. LUMS will also use Zong’s Enterprise Solutions. Moreover, the telecom company will assist the varsity students in their research projects and will offer them externships.
Sharing his views, Vice Chancellor LUMS Sohail Naqvi said “We are excited to have this opportunity to work on interesting research and development projects in the telecom sector. Having the 4G platform opens a whole new world of possibilities for the students of LUMS.”
Zong, Pakistan’s most advanced and only 3G & 4G operator has launched its “Roam Like Home” offer for Zong customers travelling to Saudi Arabia. This offer gives the lowest international roaming rates that are equivalent to rates offered to customers at home. These can be enjoyed while availing roaming on Saudi Arabia’s Zain network.
This offer is valid for all Zong prepaid customers, and is automatically activated without any prior subscription charges. Customers only need to activate the International Roaming access level by dialing the 310 helpline or visiting a service center prior to their travel. Zong users will be charged on minimal rates of Rs 0.25/second for outgoing calls to both Pakistan and Saudi Arabia.
It needs to be noted that Zong’s Roam Like Home rates are the lowest in comparison to both Pakistani operators and Saudi Arabian operators. This is a fairly welcome offer given that the holy month of Ramadan is just around the corner. In this regard, a large number of Pakistanis will be travelling to Saudi Arabia and will hence be able to remain connected to their friends and families at all times at the lowest rates possible.
In this regard, Mr Sajid Mehmood Chief Regulatory Officer (CRO) & Chief Admin Officer (CAO) Zong noted that “Zong has always been at the forefront in terms of facilitating its customers in international travel. Our Roam Like Home offer will in particular assist the vast number of Pakistanis planning Umrah this Ramadan, at rates that are the lowest in the market.”
It is also important to note that Zong offers the lowest international rates amongst the industry of Rs 1.00/minute + tax for calling on both mobile and landline to 12 destinations, which include USA, UK, Canada, Denmark, France, Spain, Italy, Poland, Netherlands, Germany, Hong Kong and India.
22nd April 2015, Islamabad --- Zong, Pakistan’s most advanced and only 3G & 4G operator has touched another milestone by reaching 2.9 million 3G subscribers as of March 2015, making it the operator with the second largest number of 3G subscribers in the industry.
This rise in customers has been preceded by an extensive 3G rollout campaign, as a result of which the number of 3G cities covered by Zong has increased to 40. Newly added 3G cities include Wazirabad, Jhelum, Kamra, Nathia Gali, Mianwali, Sheikhupura, Jacobabad, Larkana and Pishin. It is pivotal to note that all these 40 cities enjoy carpet coverage for 3G.
Furthermore, Zong is the only operator to have a technology neutral portfolio, offering customers the same data bundles for 2G, 3G and 4G, which can be activated through a unified short code *6464#. It is also the only operator to provide carpet coverage along the whole of Motorway (M1, M2 and M3), and has recently signed an agreement with Daewoo Express Pakistan Bus Service to provide free 3G on all Daewoo busses on the aforementioned motorway routes. Zong’s total number of 4G customers has also increased to 31,500, marking another achievement for the operator.
In this regard Zhang Peng, Director Marketing Zong noted that “This achievement is an indication of our strength as Pakistan’s only 3G & 4G operator, and affirms how Zong is successfully reaching out to more and more customers every day.” He further noted that Zong plans on widespread extension of its 3G & 4G services in the current year, with expected service provision of 3G to reach a total of more than 100 cities as well as the whole of Motorway and GT Road and the expected provision of 4G to reach 50 cities by the end of 2015.
Islamabad, 15th April, 2015 --- Zong, Pakistan’s most advanced and only 3G & 4G operator signed a Memorandum of Understanding (MoU) with Allama Iqbal Open University (AIOU), Pakistan’s biggest university in terms of student enrollment. With Zong’s focus on becoming an indispensable digital life partner, this MoU will facilitate the academia and student body of AIOU in its educational pursuits through access to various Zong products and services.
Zong’s cutting edge 3G & 4G technology is empowering a great number of Pakistanis each day, and this partnership with a university of the academic stature of AIOU implies that an even greater number of individuals, in particular youth, will be able to experience empowerment in the arena of education through our technological innovations.
AIOU staff and students will be able to enjoy a vast category of Zong’s cutting edge products and services, ranging from Zong’s latest 4G enabled handsets through our installment plan and WiFI connectivity for the AIOU Headquarters through Zong WiFi devices to mobile broadband based connectivity in 42 regions and mobile financial solutions for timely disbursements of monthly wages and collection of fees amongst many others products and services. These benefits will be enjoyed by a population of over 1.3 million students, over 70,000 tutors and over 2400 employees.
In this regard, Mr. Liu Dianfeng, CEO Zong said that “Zong is a subsidiary of the world’s largest mobile operator China Mobile Communications Corporation (CMCC), and is working diligently every day to provide innovative and localized products and services for the Pakistani market. This partnership is a step in the same direction, and I sincerely hope it goes a long way in paving a bright future for both the stakeholders involved.”
Also present at the occasion was Dr.Shahid Siddiqui, Vice Chancellor AIOU, who noted that "AIOU and Zong’s collaboration provides an innovation & creative solution to faster communication between the university and its students. The MOU signed today will also strengthen our student support system; through the communication system provided by Zong we will be able to reach our students on greater pace in every nook & corner of Pakistan."
Lahore, 11th April, 2015 --- Zong, Pakistan’s most advanced and only 3G &4G; operator in the country signed an agreement with Daewoo Pakistan to provide free Super 3G internet to all Daewoo passengers commuting along the Motorway here on Friday.
Zong is currently the only operator in the country to provide carpet coverage for 3G along the Motorway. It is also the operator with the most diverse range of mobile broadband products, which includes Wingle, Dongle and MiFi. The collaboration with Daewoo Pakistan implies that Daewoo passengers travelling on the Motorway will now have access to high quality 3G internet, without any charges and without the possession of a Zong connection. This facility will enable them to remain connected to their friends, families and businesses at all times, resolving past issues of connectivity.
Speaking at the occasion, Babar Bajwa Chief Commercial Officer (CCO) Zong said that “We at Zong have always been very committed to providing our customers with cutting edge technology. We will continue to strive towards making this provision of high quality data a reality, and this current partnership is a step in the same direction.”
Also present at the occasion was Dr Syed Ismail Shah, Chairman Pakistan Telecommunication Authority (PTA), who noted that “Pakistan has an immense amount of potential when it comes to provision of high quality and high speed 3G & 4G data services. Our vision for the future is based on accessibility to these services by all, and Zong’s efforts to provide 3G mobile broadband services deserve applause in this regard.”
Mr C I Park, President Daewoo also spoke at the occasion, and said that “This partnership is a very welcome news for our passengers, as they will now enjoy unlimited connectivity along the Motorway.”
Next week onwards, Daewoo terminals at Lahore, Rawalpindi, Faisalabad and Peshawar will have kiosks whereby people can purchase Zong MBB products, Zong SIMs as well as carry out recharge through miniload and scratch cards.
Islamabad, 9th April, 2015--- Zong, Pakistan’s most advancedand only 3G & 4G telecom operator was awarded here on Wednesday with International Communication Technology (ICT) Award 2015 by the Rawalpindi Chamber of Commerce and Industry (RCCI)for Excellence in Telecommunication.
RCCI organized these ICT Awards (International Communication Technology Awards) for the first time to promote and highlight the efforts of individuals and companies striving towards excellence within the arena of information technology and communications.The award ceremony was organized with the support of RCCI, Pakistan Software Houses Association and Pakistan Software Export Board.
The decision to present this awardto Zong was based on the telecom operator’s active and successful adaptation of international communication technology since the 3G & 4G auction held last year.
Present at the occasion, Niaz A Malik Chief Corporate Sales Officer (CCSO)Zong said that “Zong is currently the fastest growing network in the country and has always been at the front in terms of taking initiatives and introducing new technologies. This award is a strong source of encouragement for us, and we will remain committed to contributing with excellence to the telecommunication arena for the betterment of the country.” He furthermore expressed gratitude towards the RCCI for holding merit based awards to encourage stakeholders within the telecommunication sector.
Karachi, 7th April, 2015-----Zong, Pakistan’s most advanced and only 3G and 4G telecom operator launched the much awaited movie ‘Fast & Furious 7’ in Pakistan by holding its grand premierehere in Cinepax Ocean Mall, Karachi on 2nd April 2015.This launch was a collaboration with Universal Studios, and was attended by a large number of celebrities and corporate guests. It was an acknowledgement of Zong’s uniqueness as the fastest and only 3G and 4G service provider in the country.
The premiere allowed attendees the opportunity to experience Zong Super 3G and 4G internet through an experience zone displaying mobile broadband products. It also involved a digital campaign whereby attendees used the hashtag #Zongff7 while uploading pictures and check-ins to win Zong terminal products.
It is worth mentioning here that this premiere was a part of Zong’s 8 week internet campaign titled “The Fastest Gets Furious”. This internet campaign allowscustomers the opportunity to win movie coupons, Honda CRZ and a trip for 2 to Dubai. Lucky draws for local tickets will take place on a weekly basis throughout the campaign whereas lucky draws for FF7 tickets in Dubai and for Honda CRZ will be held on April 10th and May 25th respectively.
Speaking at the occasion, Babar Bajwa Chief Commercial Officer (CCO) Zong said that, “Zong takes pride in being the fastest as well as the only 3G and 4G service provider in the country. Our partnership with this movie franchiseis an indication of not only our strength in mobile internet, but also an affirmation that we will continue to take the lead in this arena to provide cutting edge services to our customers.”
Meanwhile, Anoushay Ashraf, VJ and prominent celebrity was of the opinion that, “It is wonderful that Zong has taken the lead to introduce an endorsement as huge as the Fast and Furious franchise in Pakistan. Endorsements such asthese have become the norm worldwide, and so there is no reason why such should not be the case in Pakistan as well.”
Islamabad, 2nd April, 2015: Zong, Pakistan’s fastest growing and most advanced telecom operator here on Friday is launching Fast & Furious 7 in collaboration with Universal Studios. This venture is a part of its internet campaign ‘The Fastest Gets Furious’ and will allow its customers to get a chance to win prizes by subscribing to Zong Internet Bundles.
The launch of this highly awaited movie in the country will be preceded by Zong’sexclusive premiere in Cinepax Ocean Mall in Karachi on Thursday April 2nd. It will be attended by a vast number of corporate guests, celebrities and socialites.
In this regard, Babar Bajwa Chief Commercial Officer (CCO) Zong noted that, “As the most advanced telecom operator of Pakistan, we are highly committed to maintaining our reputation of innovative and cutting edge services. This partnership is hence a celebration of our exceptional 3G and 4G speed and quality.
Islamabad, 28th March, 2015----Zong, Pakistan’s fastest growing and most advanced Telecom operator here on Friday launched ‘The Fastest Gets Furious’ internet campaign for its valued customers, which is based on a partnership with Universal Studios’ Fast and Furious movie franchise. This campaign will allow customers to get a chance to win prizes by subscribing to Zong Internet Bundles. This campaign will also involve an exclusive premiere of the Fast and Furious 7(FF7) movie, to be hosted by Zong on 2nd April 2015 in Cinepax Ocean Mall, Karachi.
Zong customers can avail this by simply subscribing to any internet bundle. Prizes include FF7 movie tickets for Cinepax theatres all across Pakistan as well as an all-expenses paid trip to Dubai to watch FF7 in iMax. Higher subscriptions of internet bundles will lead to higher chances of winning these prizes. Moreover, subscribing to monthly bundles (1 GB or higher) will offer the customersan additional chance to win a Honda CRZ sports car bumper prize. These bundles can be subscribed through the code*6464#. This campaign is valid for 60 days and the local tickets will be distributed on a weekly basis throughout the campaign. The lucky draw for FF7 tickets in Dubai will be held on April 10th whereas the date for the lucky draw of the Honda CRZ sports car will be announced later.
In this regard, Babar Bajwa Chief Commercial Officer (CCO) Zong noted that “Zong always takes pride in providing the best data speed and packages to its customers, and our FF7 campaign is a step in the same direction. It is an acknowledgement of the speed and quality of our 3G and 4G provision.”
Lahore, 25th March, 2015--- Zong, Pakistan’s fastest growing and most advanced Telecom operator has a key focus on its highly skilled human resource. Keeping in view the need to expand and bring in fresh minds the HR team recently visited the Lahore University of Management Sciences (LUMS) and the Institute of Business Administration (IBA) Karachi to participate in their recruitment events as a means of developing a nexus between the academic and the corporate world.
HR representatives met witha considerable number of participants in the IBA Career Fair as well as one-on-one sessions at the LUMS Networking Night.
The Zong team discussed the Graduate Trainee Program, which is an initiative to help nurture fresh graduates and helps groom each candidate in various areas within the organization. Over 150 graduate trainees have been hired over the last 2 years and today each of these trainees is a key member within the organization. Other prospective career opportunities along with the working culture and industry dynamics were discussed with the attending students.
Tehmina Khurram, Director Human Resources, Zong, said "The events, in addition to being Employer Branding platforms, gave us an opportunity to learn from the emerging generation of business professionals. The freshness of ideas shared in the forums reaffirm our faith in a brighter future. It also sets into perspective our efforts towards inspiring the next generation of digital technology users through a people centric strategy."
The telecom industry is one of the most attractive sectors for prospective candidates. Due to the focus of the company on skillful resources, these events will be followed by various other upcoming endeavors aimed at providing students with more assistance and direction in this regard.
Islamabad --- ZONG CMPAK, Pakistan’s most advanced and fastest growing telecom operator recently celebrated International Women’s Day to highlight the role of its women employees as well as to acknowledge the diversity and spirit of our employee base. The event was celebrated with a lot of fervor and zeal under the theme of “Make It Happen” to recognize our female employees for their contribution and to motivate them in all spheres of life.
Muniba Mazari, a multi-talented young individual, who is an artist, activist and motivational speaker was the Chief Guest for the event. Speaking at the occasion, she stressed that “Pakistan is the perfect place for women to prove themselves” and to “turn adversity into opportunity.” She added that “Women are exemplars of strength and should never give up on achieving their goals.”
Nida Awan, an Associate Consultant at Carnelian was also present at the occasion. Speaking at the occasion, she said that “True empowerment comes from having a vision, seizing opportunities, finding positive role-models and asserting independence.” She also conducted a team building which energized the female employees & evoked positivity.
In his message to mark the day, Chief Network Officer (CNO) Zong, Sajid Mahmood, noted that “We at Zong strongly believe that women are the agents of development, and remain devoted to promoting their wellbeing to the fullest.” Also present at the occasion were Director HR, Tehmina Khurram and Director Customer Care, Nabila Yazdani, both of whom also reaffirmed Zong’s commitment to promotion of gender equality and the vital role that women play in the corporate world.
Islamabad --- The Ministry of IT & Telecom received great accolades for the 3G & 4G auction completed last year, and this year too has started on a high note. Ms.Anusha Rehman was awarded the “Government Mobile Excellence Awards 2015” at the Mobile World Congress 2015 of the GSMA in Barcelona, Spain. This award is an acknowledgement of the successful spectrum auction of the 3G & 4G services in the 850 MHz, 1800 MHz and 2100 MHz bands. It is a great achievement particularly given that the last time Pakistan received an award from the GSMA was back in February 2006.
Being the only 3G + 4G operator in the country, Zong recognizes this as a remarkable achievement for the country as it is progressing towards greater heights in the mobile spectrum world. Speaking at the occasion, Mr Nauman Khalid, Deputy Director Regulatory Affairs Zong, said “We would like to congratulate Ms.Anusha Rehman & Dr. Ismail Shah on this great achievement, acknowledgements such as these are a welcome news for the country as it has just stepped on the trajectory of mobile broadband. It is also very encouraging for Zong as well as the entire telecom industry for being at the forefront with regards to 3G & 4G technology”. He furthermore asserted how the government can be assured of Zong’s support in the future. “We have always extended utmost support to MoIT in all its efforts, and will continue to do so in the future”.
He further added “Zong has been working closely with GSMA and has supported their presence in Pakistan. GSMA has a major role to play, to help the local telecom industry create further inroads and strengthen Pakistan as a major player in the global telecom industry.”
Achievements such as these are an indicator of the potential that this country possesses in the domain of technology and telecommunication. In this regard, Zong will continue to strive towards excellence in cooperation with the government to enable Pakistan to touch bigger and greater heights in the future.
Islamabad --- On the occasion of Cricket World Cup 2015, Zong the leading cellular company, here on Friday launched the cricket service application for its valued customers to enjoy cricket matches anytime and anywhere.
Zong has launched two cricket apps, CricKit and CricMania. Both Apps are being offered at zero subscription charges. CricMania has HD capable stream powered by ‘PTV Sports’ and is for its data customers. It will not only give live cricket stream powered by ‘PTV sports’ but also feature live score, match schedules, points table & rankings, news, audio stream, match highlights and much more. Meanwhile, CricKit also has similar features, and includes live cricket stream powered by ‘PTV Sports’ and ‘Ten Sports’, live scores, match schedules, point table and rankings, latest news, audio streaming as well as match highlights.
Android users can download these apps through their Play Store directly.
Mr Niaz A Malik, Chief Information Officer and Chief Corporate Sales Officer, while expressing his views about the newly launched app noted that “This marks a move towards a new age of mobile technology whereby people can use value added services to enjoy one of the biggest events in the world of sports.” He noted how this is a very well suited convenience for a cricket obsessed nation, particularly for people who have jobs and other work. “Zong is unique in this regard, because it combines high quality streaming that is entirely free for our data customers.”
In this regard, these cricket apps mark another achievement for Pakistan’s only 3G and 4G network, for they have utilized their speed and coverage strength to allow Pakistanis to enjoy their favorite game.
Islamabad – Pakistan’s No.1 and only 3G + 4G operator extended its warm acknowledgements to its valued customers for wholeheartedly supporting the ongoing verification drive. Cellular service subscribers across the country have come out of their way to re-verify their SIM’s to ensure that SIM’s are actually in their use and not being used for any unlawful activities. As per National Database and Registration Authority’s (NADRA) statistics, a total of 57.6 million SIMs have been re-verified. Meanwhile, a total of 10 million SIMs have been effectively blocked. This has been possible owing to the cooperation of valued customers who have responded responsibly by showing up in great numbers to get their SIMs verified. Zong is hopeful that the telecom sector, the government and the general public will continue to work together to address and overcome this issue of grave national security.
Niaz A Malik Chief Corporate Sales Officer (CCSO) & Chief Information Officer (CIO) Zong noted that “This achievement has only been possible owing to the collective efforts of all concerned stake holders. Each must be applauded for supporting and working towards a comprehensive solution for supporting National Security”. He also expressed that while this is a noteworthy effort, a lot still needs to be done to ensure complete success. “It is essential that the stakeholders remain committed to this process till the very end so that the progress achieved so far can maintain the pace for eventual verification of all 103 million SIMs”. Zong has been the fastest growing operator in the country and we look forward to carry on in the same direction while safeguarding our valued customers. Zong reaffirms the government of its continuous support and shall work within all parameters set by Pakistan Telecommunication Authority (PTA).
Islamabad----Following its tradition of providing quality services to its customers, leading cellular operatorZonghere on Friday launched 3G & 4G Mobile Broadband devices which include Dongle, Wingle, Mifiand Routers. Through this entry into the mobile broadband market, Zong is determined to provide its valued customers with highest 4G speeds and mobility in the broadband market.
These devices offer amazing wireless internet speed, with the carpet coverage of 3G in 31 cities and the hotspot coverage for 4G in 7 major cities for now and 5 more in the pipeline. The speed offered on the 3G Mobile Broadband devices isupto 21 Mbpswhereas the speed offered on the 4G Device is upto 150 mbps. The important feature of these active SIM devices is their ability to be easily rechargeable. Moreover, you can control all the MBB devices with your Zong number in your smartphone. You can subscribe or change MBB internet packages on your device with this master number.
Babar Bajwa Executive Director Commercial Zong,while introducing the broadband devices said, “Zong is proud to be presenting these broadband devices which will now provide our valued customers with anamazing new wireless 3G/4G internet communication service experience. These devices will be convenient for plug and play in your laptops, tablets, smartphones, smart-TVs and computer access through your Zong SIMs.”In this regard, Zong is making sure it makes provision of 3G and 4G easier and more accessible. “Our customers can enjoy great speedswith 3G and 4G internet any time and at any place in around 40 cities towns and villages across Pakistan,” he assured.
Zong has launched a diversified range of Mobile broadband devices which includes 4G wingle, 3G Dongle, 3G Wingle,3GMifi (Cloud) & 3G router in order to cater to needs of different target segments.
These Zong broadband devices will be a useful addition to the latest internet tools to facilitate users in different segments including youth, professionals, Households & Corporates.Zong has taken a giant leap to ensure all devices are launched with a variety of packages to suit different market segments with maximum utility for each.
Islamabad----Utilizing their resourcesat the optimum level,telecommunication companies have successfully verified over 22 million SIMs in just over three weeks. However,the experts believe the challenging task of re-verification of remaining 83 million SIMs is going to be very difficult to achieve within the given timeline.
The verification of over 22 million SIMsshows that the re-verification process is going in full swing.Keeping in view the whole hearted efforts, logistical and awareness challenges faced by the cellular companies and importance of completing the activity in the context of national security it is essential the customers come out to fulfill their duty and ensure that they verify SIMs that are in their use.
Chief Commercial Officer Zong, Babar Ali Bajwa while expressing his views said “Keepingnational security as a foremost priorityZong has invested heavily in terms of human resources, IT systems, deployment of more BVS devices, mass level awareness campaigns of SIMs re verification through biometric (through print, electronic and digital media) and in devising innovative activities/strategies to maximize the reach of SIMs re verification to the customers.”
EmanKhan, aZong customer while showing her satisfaction over the Zong SIM verification process said, “I came to know about the SIM verification process through an SMS by Zong to get my SIM verified before the due date. They also shared the information of nearest Zong franchise to visit. After my visit to Zong franchise and SIM verification, I recommend all my fellows to get their SIM verified in best national interest as cellular companies are facilitating the customers.”
In this regard, utmost efforts are being made to ensure that the process is as smooth as possible and the customers are provided convenience and facilitation of the highest level.
Karachi: 6th January, 2015: Microsoft’s private-cloud technology, comprising of Windows Server 2012 and Microsoft System Center 2012, has been adopted by the leading telecommunication services brand of Pakistan – Zong. Microsoft is working closely to provide the next level of global technologies to leading enterprises like Zong.
The creator of Zong - China Mobile Pakistan (CMPAK) has continued a strong operational engagement with Microsoft, over the years. The sophisticated Data-Centre solutions including the private Cloud have also been specially customized by Microsoft to strengthen and streamline telecom business operations.
Through the creation of this new customized design and architecture for the telecom enterprises, Microsoft is equipped to deliver a modern, private Cloud solution that aligns with its data-centre vision and growth expectations. “Our subscriber base has grown at a very high and consistent rate over the past few years”, notes Niaz A Malik, Chief Information Officer at Zong. “We aim to provide our customers with efficiency and effectiveness of the highest level and this partnership with Microsoft will work a long way in ensuring that the customer experience is enhanced in terms of optimized technology exposure.”
The cost of bringing this paradigm shift in technology will be quickly covered through faster Return on investment (ROI), while it will significantly improve Zong users’ experience too.
As the telecom industry evolves rapidly, Microsoft’s technological breakthroughs are augmenting the infrastructures and services available to these high-tech enterprises. With these innovations, the proactive telecom enterprises like Zong are now seeking reduction in server sprawl, optimized efficiency of resources and fortified security for their networks. Moreover the TELCOs can also avail Microsoft’s revolutionary data support systems and infrastructure.
The IT Director at Zong – Muhammad Abdul Wajid stated; “As China Mobile Pakistan moves infrastructure to the Cloud, we are confident of a fast time to market, for business value.” He further stated that “We’ve also gained the tools we need to achieve savings through standardization and automation. Throughout the process of implementing the new Cloud technology, the IT team at Zong was engaged and a key role was played by Ali Waqas, Jamil Jokhyo and Asim Taj along with Kalsoft as deployment partners.
CMPAK has recently acquired 3G and 4G telecommunications spectrum in Pakistan, to further enrich its nationwide GSM voice and data network. After this major expansion in its operations, Zong needed to reduce its operational costs, improve energy efficiency and achieve greater agility in business. During this venture, Microsoft has acted as a resourceful and experienced partner, which empowers the clients, through its extensive local support available in Pakistan.
A senior manager at Microsoft commented that; our powerful new Cloud system provides a comprehensive and modern platform for telecom applications and business expansions. It is an integrated, secured, flexible and scalable management platform, with multiple features and special capabilities like; virtualization, networking, storage and faster reporting. It is built to drive higher performance and enables knowledge-transfer for IT teams, empowering them to provide higher levels of service to the internal and external customers of any enterprise.
Wednesday, December 31 - 2014 @ 12:30 noon: Zong, the digital partner of the nation, announced that it has selected Symantec Netbackup Appliances and Software solution to enhance its customers’ data protection. Being One of the largest Telecom operator in Pakistan, Zong was looking for a robust, unified and scalable solution to deal with data expansion challenges and at the same time to achieve stringent RTO and RPOs.
Zong has been pioneering the transition to modern technological services and is the first and only operator in Pakistan to offer 4G services. The company holds more than 100 terabytes of business information, across 200+ servers over 3 data centers.
For the past few years, we have grown our subscriber base at a very high and consistent rate each year, Says Mr. Niaz A Malik, Chief Information Officer, Zong. In IT, we help to enable and support this growth by providing a steady foundation of efficiency and availability. This helps the business to grow and retain our subscribers’ base. Our vision is to become an indispensable digital life partner of our customers and we need strategic partners like Symantec to ensure stability of our products and services.
“Our subscriber base has grown at a very high and consistent rate over the past few years”, notes Niaz A Malik, Chief Information Officer at Zong. “We aim to provide our customers with efficiency and effectiveness of the highest level and this partnership with Microsoft will work a long way in ensuring
Commenting on the announcement, Mr. Ali Waqas, Director of Information Technology at Zong, said, “Following our strategy to enhance our operational efficiency, we are aiming to become one of the leading telecom service provider to offer the best IT solutions to enhance every customer’s experience. As the data deluge trend continues to impact the world, the deployment of such advanced backup solution will further support our promise to safeguard and govern critical business information.”
Mr. Muhammad Abdul Wajid, Director of Information Technology at Zong mentioned that we are facing exponential data growth hence decided to use NetBackup Data Protection Optimization to conserve storage space by deduplicating backup data. We’ll benefit from faster backups and replication, as well as reduced backup storage costs. Mr. Wajid and his team at Zong will significantly reduce the administration time spent to manage the enterprise backup by using Symantec’s solutions, relocating valuable human resource hours to meet other needs of the organization.
Wasim Iqbal, Territory Manager Pakistan at Symantec, added; “Zong has been at the forefront of how the telecom industry can utilize leading edge IT technologies. Symantec is one part of this vision. Netbackup delivers agile and scalable data recovery tools, which will enable Zong to optimize business operations for increased productivity. Information Protection and Security has been the top agenda of CIO’s across the Globe and Pakistan’s Telecom industry is no exception. Symantec’s suite of comprehensive solutions allows businesses, such as Zong, to manage & secure information, and remain one step ahead of industry in customer’s data protection and security. We are delighted to work with such a prestigious organization.”
Teamsun Technology, a leading system integrator in Pakistan will deliver the solution in collaboration with Symantec’s professional services team. For years, Zong used Symantec NetBackup software to back up data to tape. Although the solution performed well, the company wanted to enable faster backups and restores says Mr. Tony Ye, CEO of Teamsun Technology. Symantec’s Appliance based backup solution is a true one-window solution across data protection industry.
Abdul Samad, Symantec Portfolio Consultant, stated, “Netbackup software and Symantec purpose built backup appliances (PBBA) is recognized as the market leader in enterprise backup and recovery market, and will help Zong to protect the large data bases and complex data center applications. It also delivers breakthrough capabilities for virtualized systems that go well beyond what traditional backup practices can achieve.”
LAHORE, MARCH 05, 2013: ZONG, the digital partner of the nation, is sponsoring the National Open Polo Championship for the Quaid-e-Azam Gold Cup 2013. Six teams will be competing through the tournament starting from March 06, 2013 to March 17, 2013 while its final scheduled for Sunday March 17, 2013.
The National Polo Championship, this year has 6 teams where the lower limit of the tournament is 10 goals and the upper limit is 14 goals. There are 6 foreign players participating in this tournament. Renowned foreign Umpires like Marcus Hancock, Matias Vial Perez, Santiago Mendivil, Gaston Moore, Manuel Crespo and James Harper will be participating in the event.
Niaz A Malik, Executive Director Strategy, Corporate Sales and ESS of ZONG said "Sports and ZONG have a natural relationship, which is growing stronger day by day. Through our strategic partnership with Manchester United, we are the leading corporate supporter of football in the country. As a cricket loving nation we have been sponsors of domestic T20 cricket and Pakistan and Australia series in the past. Though we have previously partnered with traditional polo tournaments in Shandur twice but this time it is an honor for us to be part of the professional polo, 'the game of the kings'. We are seriously looking at greatly enhancing our support to this great game".
Praising the role of Zong in the promotion of this great sport, President of Lahore Polo Club, Abdul Haye Mehta said “Zong’s role is tremendous as far as the development of polo is concerned as they have come forward to sponsor high goal tournaments at the Lahore Polo Club for the past many years “. Mehta urged the business houses to follow the example of Zong and extend sponsorship and patronage of polo tournaments and the riding school of Lahore Polo club.
National Open Polo Championship was incepted way back in 1963 and this year's event will be the 50th edition of the National Polo Championship. The trophy was first introduced as the El Effendi Cup, and was presented by Brig H M el Effendi who was himself a 4 goal player.
Under Corporate Volunteerism Programme, employees of ZONG recently visited Chambeli Institute of Mentally Challenged Children and Physiotherapy Center located in Satellite Town, Rawalpindi. The Institute has around 50 special children enrolled in it and has a staff of 20 people to manage and help with these children.
It was a full day event which comprised of many fun filled activities like face painting, musical chairs, tableau by children, 3-legged race, spoon & ball race and dancing competition. Children participated with great enthusiasm while volunteers from ZONG compassionately arranged all these activities with help of the institute's staff.
Children also watched a cartoon movie on the multimedia and later on excitedly received gifts, food items and goodie bags which were being distributed by ZONG employees. Each child was presented stationery items, coloring box set, glitter pens and coloring books along with scrumptious delights to make this day a memorable one for them.
By organizing such activities ZONG is not only integrating CSR best practices by promoting community service among its employees but is also mentoring them to become better future leaders. Their first hand exposure to the opportunities, challenges and conditions of community members will inform their actions as they move to become mentors and decision makers. The basic philosophy behind this program is to encourage and support ZONG family members to perform community services, generating benefits for themselves, the Company and the community.