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Group SMS

SMS just got better!...and more proficient!....and more accessible!...and more…..well lets just check out some of the options…….

How to Activate

Register
Send SUB to 382

All the following Group SMS commands are to be sent to 383

  • Create a Group: GROUP ADD <GroupName>
  • Add Group Member(s): Member Add <GroupName> <MobileNumber1>, < MobileNumber2>,...< MobileNumber3>
  • Send a Message to Group: Message <GroupName> <YourMessage>
  • View Group Members: Group Member <GroupName>
  • View Groups: Group List

Through SMS

Register

  • Send SUB to 382.
  • All the following Group SMS commands are to be sent to 383

Group SMS registration process

ZONG Subscriber will send ‘Sub’ to 382 for activating the service and service charges of Rs. 500/- will be deducted at time of service activation.

Group SMS mechanism - Web Based

Users can login to Group SMS service by visiting following web address .

The website offers following services-

  • Signup for Group SMS account
  • Create new Group(s)
  • Rename an existing Group
  • View Group Member(s)
  • View All Groups
  • Add contact(s) in a group
  • Edit contact(s) in a group
  • Delete a group
  • Delete member(s) from a group
  • Send message to a Group
  • Select / unselect members of a group to whom message is required to be sent
Product Price
Group SMS subscription charges: Rs. 500
Number of SMS's allocated: 5000
Price per SMS: 10 Paisas
Limitation: 1000 members can be added in a group
Validity: Unlimited
FAQ's

What is Group SMS service?

Group SMS service is a convenient and cost effective way to send SMS to various members of a group, simultaneously. User will send only one SMS to group, which will be multicasted to every member of the group.

How can I avail Group SMS service?

You can subscribe to Group SMS service by sending ‘Sub’ from your mobile to 382. Only ZONG customers can avail this service

Which ZONG customers can avail Group SMS service?

Only Pre-paid ZONG customers can avail this service.

What are the charges for Group SMS service?

Group SMS service can be activated for only Rs. 500/-. This amount will be deducted from your account when you will send ‘Sub’ to 382 from your mobile.

How many messages I can send by subscribing to Group SMS Service?

You can send 5000 messages by subscribing to Group SMS service.

How can I recharge my Group SMS account?

The procedure to recharge is same as subscribing for Group SMS service. Simply send ‘Sub’ from your mobile to 382 to recharge your Group SMS account.

If I recharge before completely using my 5000 messages, what will happen?

If you recharge before completely using your 5000 messages, any remaining messages will be added in 5000 messages. For example, if your Group SMS account’s remaining balance was 100 and you recharged your Group SMS account by sending ‘Sub’ to 382 from your mobile, your new Group SMS account balance will become 5100.

I tried but couldn’t subscribe to Group SMS service. Why?

Check if your ZONG account balance is more than Rs. 500/-. If not, please recharge your account to subscribe to Group SMS service.

How can I add a group?

Send Group Add to 383 to add a group. For example, to add a new group named 'friends', send following command.

Please ensure that you have written the format correctly. You are not required to type ‘

’ when composing message.

You can also add group by visiting Group SMS webpage on ZONG website http://www.ZONG.com.pk

How many groups can I make?

You can make maximum of 10 groups.

How can I delete a group?

Send Group Delete to 383 to delete a group. For example, to delete an existing group named 'friends', send following command.

Please ensure that you have written the format correctly. You are not required to type ‘

’ when composing message.

You can also delete group by visiting Group SMS webpage on ZONG website www.ZONG.com.pk

How can I view my list of groups?

Send Group List to 383 to view list of created groups. For example, to view list of all existing groups, send following command.

Please ensure that you have written the format correctly.

You can also view list of groups by visiting Group SMS webpage on ZONG website www.ZONG.com.pk

How can I add a member in a group?

  • Send Member Add … to 383 to add new member(s) in a group. For example, to add three members in a group named ‘Friends’, send following command. Member Add friends 03145222562, 03145222531, 03145222512
  • Please ensure that you have written the format correctly. You are not required to type ‘<’ or ‘>’ when composing message
  • You can also add one or more members in a group by visiting Group SMS webpage on ZONG website www.ZONG.com.pk

How many members I can add in group?

You can add upto 1,000 members in a group.

Can I add more than one member in a group simultaneously?

Yes, you can add more than one member in a group simultaneously. Just separate mobile numbers by comma.

Can I add mobile numbers of other Mobile operators?

Yes. You can add mobile numbers of any mobile operator of Pakistan in groups.

How can I delete a member from a group?

  • Send Member Delete … to 383 to delete existing member(s) from a group. For example, to delete three members from a group named ‘Friends’, send following command
    Member Delete Friends 03145222562, 03145222531, 03145222512
  • lease ensure that you have written the format correctly. You are not required to type ‘<’ or ‘>’ when composing message
  • You can also delete one or more members from a group by visiting Group SMS webpage on ZONG website www.ZONG.com.pk

Can I delete more than one member in a group simultaneously?

Yes, you can delete more than one member in a group simultaneously. Just separate mobile numbers by commas.

How can I view members in a group?

Send Group Member to 383 to view list of existing member(s) in a group. For example, to view members of a group named ‘Friends’, send following command.

Please ensure that you have written the format correctly. You are not required to type ‘

’ when composing message.

You can also members in groups by visiting Group SMS webpage on ZONG website www.ZONG.com.pk

Are these commands Case Sensitive?

No. All the Group SMS commands are not case sensitive.

How can I send a message to a group?

  • Send Message to group. For example, to send a message to all the members of group 'Friends', send following command.
    Message friends Dear friend, Eid Mubarak
  • Please ensure that you have written the format correctly. You are not required to type ‘<’ or ‘>’ when composing message.
  • You can also send message to a group by visiting Group SMS webpage on ZONG website www.ZONG.com.pk

Can I send SMS to more than one group simultaneously?

No. you can only send one SMS to one group simultaneously.

Can I send SMS to selected members of a group?

Yes, but only from Group SMS webpage.

What is the maximum length of SMS?

You can send an SMS up to 160 characters in length.

Can I send a message that contains more than 160 characters?

Yes, however, it will be treated as double SMS. For example, initially User’s Group SMS account was 5000 messages. User now creates a group and adds ten members in that group. If User sends a message to the group which is, say 200 characters long, then User Group SMS account will be reduced by 20 messages, i.e., from 5000 messages to 4980 messages.

Can I send picture message to a group?

Not presently, however, you will soon be able to send Picture SMS to a group.

Can I send ring tones to a group?

No. You can not send ring tone SMS to a group.

Will my groups get deleted when my Group SMS service expires?

No. Your groups remains created even if your subscription expires. However, you need to recharge your Group SMS account to avail the service.

My Group SMS account is not expired but I am getting recharge messages from ZONG. Why?

ZONG will send reminded messages to recharge your Group SMS account in two cases. Firstly, if remaining messages in your Group SMS account reduce to 50 messages or less. Secondly, if less than 5 days are left before expiry of your Group SMS account.

How can I access my Group SMS account on Web?

  • Visit www.ZONG.com.pk and follow the link for Group SMS
  • If you are a new member, click on Sign-Up link. A new page will be displayed where you can enter your valid ZONG number e.g., 03145030403. Click on ‘Submit’ and your password will be sent to your mobile through SMS. Keep this password at a safe place. Remember, you can only get your password if you had already subscribed to Group SMS service by sending ‘Sub’ to 382 from your mobile
  • If you are an existing member, enter your mobile number and password in respective fields and click on Sign-In button. Now you can use your Group SMS account from web

Why I require Password?

Password protection enables you to protect your Group SMS account from malicious use.

I have forgotten my password. What should I do?

  • Visit www.ZONG.com.pk and follow the link for Group SMS
  • Click on "Forgot Password" link. Your password will be sent to you through SMS on your mobile

When can I use my Group SMS service?

24 hours a day